en
Troubleshooting
64
Fault
Cause and troubleshooting
The programme does
not start.
You have not pressed
inicio/pausa+carga
.
▶
Press
inicio/pausa+carga
.
Door is not closed.
1.
Close the door.
2.
Press
inicio/pausa+carga
to start the programme.
Childproof lock is activated.
▶
"Deactivating the childproof lock", Page 50
termin.
is activated.
▶
Check whether
termin.
is activated.
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
inicio/pausa+carga
to start the programme.
The door cannot
be opened.
Rinse Hold
is activated.
▶
Continue the programme by selecting
Spin
or
Drain
and pressing
inicio/pausa+carga
.
"Resuming the programme when the programme
status is Rinse Hold", Page 49
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
"Cancelling the programme", Page 49
Water level is too high.
▶
Start the
Drain
programme.
Programme with active oxygen has been stopped; the
active oxygen is removed.
▶
Wait until there is no active oxygen in the drum.
Power failure.
▶
Open the door using the emergency release.
→
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
"Cleaning the drain pump", Page 57
Rinse Hold
is activated.