Siemens WM16W549DN Instruction Manual And Installation Instructions Download

Page: 50 / 56

Faults and what to do about them.

Faults and what to do about them.

Faults

Cause/Remedy

Water is leaking from the

machine.

■

Attach the drain hose correctly or replace it.

■

Tighten the screw fitting on the supply hose.

The machine is not filling

with water.
Detergent is not being

dispensed.

■

Have you pressed the

button?

■

Is the tap turned on?

■

Could the filter be clogged? Clean the filter.

Page 47

■

Is the supply hose kinked or trapped?

The door cannot be

opened.

■

The safety function is activated. Stop the programme?

Page 41

■

Is the

childproof lock activated? Deactivate it.

Page 41

■

selected (Rinse Stop = no final spin)?

Page 42

■

Can the door only be opened by the emergency release?

Page 48

The programme will not

start.

■

Have you pressed the

button or selected

Ready in

time?

■

Is the door closed?

■

Is the

childproof lock activated? Deactivate it.

Page 41

The drum briefly jerks or

judders after the

programme has started.

Not a fault – the internal motor test may cause the drum to jerk or judder briefly

when the wash programme starts.

The water is not draining.

■

selected (Rinse Stop = no final spin)?

Page 42

■

Clean the drain pump.

Page 46

■

Clean the drain pipe and/or the drain hose.

Water is not visible in the

drum.

Not a fault – the water is below the visible area.

The spin result is not

satisfactory.
Laundry is wet/too damp.

■

Not a fault – the unbalanced load detection system has interrupted the spin

cycle because the laundry is unevenly distributed.

Distribute small and large items of laundry evenly in the drum.

■

Less ironing

selected (depending on the model)?

Page 37

■

Is the selected speed too low?

The spin cycle runs

several times.

Not a fault – the unbalanced load detection system is adjusting an imbalance.

The programme is taking

longer than usual.

■

Not a fault – the unbalanced load detection system is adjusting an

imbalance by repeatedly distributing the laundry.

■

Not a fault – the foam detection system is active – a rinse cycle has been

switched on.

The length of the

programme changes

during the wash cycle.

Not a fault – the programme sequence is optimised for the specific washing

process. This may change the length of the programme shown in the display

panel.

Residual water in the

care-product

compartment

■

Not a fault – the effect of the care product is not affected.

■

Clean the insert if necessary.

Summary of Contents for WM16W549DN

Page 1: ...Register your product online siemens home bsh group com welcome en QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM16W549DN ...

Page 2: ...If the operating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution...

Page 3: ...he transport locks 16 Hose and cable lengths 17 Water inlet 18 Water outlet 19 Levelling 20 Electrical connection 20 Before washing for the first time 21 Transportation 22 Y Main points in brief 23 Getting to know the appliance 24 Washing machine 24 Control panel 25 Display panel 26 Z Laundry 27 Prepare the laundry 27 Sorting laundry 27 C Detergent 28 Correct selection of detergent 28 Saving energ...

Page 4: ...utomatic switch off 43 Switching the drum care information signal on off 43 Exiting setting mode 43 H Sensors 44 Automatic load sensing 44 Unbalanced load detection system 44 AquaSensor 44 2 Cleaning and maintenance 44 Machine housing control panel 45 Drum 45 Descaling 45 Detergent drawer and housing 45 The drain pump is blocked emergency draining 46 The drain hose at the siphon is blocked 47 Filt...

Page 5: ...is outside of the scope of its intended application and is forbidden This appliance is suitable for operation with mains water and commercially available detergents and care products must be suitable for use in washing machines This appliance is intended for use up to a maximum height of 4000 metres above sea level Before you switch on the appliance Check that there is no visible damage to the app...

Page 6: ...by persons with a lack of experience or knowledge as long as they are supervised or have received instruction on how to use the appliance safely and they have understood the potential risks of using the appliance Children must not play with this appliance Do not allow children to clean or maintain this appliance unsupervised Keep children under 3 years and pets away from this appliance Do not leav...

Page 7: ...e skin irritation Rinse eyes skin thoroughly if they it come s into contact with detergents or care products Keep detergents and care products out of the reach of children Installation Warning Risk of electric shock fire material damage damage to the appliance If the appliance is not installed properly this may lead to a dangerous situation Ensure the following The mains voltage on your power sock...

Page 8: ... and must not come into contact with any heat sources Warning Risk of fire material damage damage to the appliance The use of extension cords or power strips may result in fire due to overheating or short circuiting Connect the appliance directly to an earthed socket that has been correctly installed Do not use extension cords power strips or multi way couplers Warning Risk of injury material dama...

Page 9: ...eed 1000 kPa 10 bar Materialdamage damagetotheappliance If the water hoses are altered or damaged this may result in material damage or damage to the appliance The water hoses must not be kinked crushed altered or severed Materialdamage damagetotheappliance The use of hoses supplied by other brands to connect to the water supply may result in material damage or damage to the appliance Use the hose...

Page 10: ...eight on the appliance door when it is open Riskofinjury If you climb onto the appliance the worktop may break which may result in injury Do not climb onto the appliance Riskofinjury If you reach into the drum while it is still rotating you risk injuring your hands Wait until the drum has stopped rotating Warning Risk of scalding When washing at high temperatures there is a risk of scalding if you...

Page 11: ...fteners in accordance with the manufacturers instructions Cleaning Maintenance Warning Risk of death The appliance is powered by electricity There is a risk of electric shock if you come into contact with live components Therefore please note Switch off the appliance Disconnect the appliance from the power supply pull out the plug Never take hold of the mains plug with wet hands When removing the ...

Page 12: ...ge to the appliance The use of spare parts and accessories supplied by other brands is dangerous and may result in injury material damage or damage to the appliance For safety reasons use genuine spare parts and accessories only Caution Material damage damage to the appliance Cleaning agents and agents for pretreating laundry e g stain removers prewash sprays etc may cause damage if they come into...

Page 13: ... programmes when choosing your programme settings and decide on an energy and water saving programme setting Energy saving mode The display panel lighting goes out after a few minutes and the Ü button flashes Press any button to activate the lighting Energy saving mode is not activated if a programme is running Automatic switch off If the appliance is not operated for a prolonged period it may aut...

Page 14: ...required to connect the water drain hose to a siphon Useful tools Spirit level for aligning Spanner with WAF13 for loosening the transport braces and WAF17 for aligning the appliance feet 3 Mains cable 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing washer from 21 m...

Page 15: ...ure To prevent leaks and water damage you must follow the instructions in this section Notes In addition to the safety information listed here the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washing machine be stable so that it does not move around The installation surface must be firm and...

Page 16: ...cks are not removed the drum for example may become damaged when the machine is operated Before using the appliance for the first time make sure that you completely remove all four transport locks Keep the locks in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the scre...

Page 17: ...re available from specialist dealers customer services Extension for Aqua Stop and cold water supply hose approx 2 50 m order no WM Z2380 WZ 10130 CZ 11350 Z 7070X0 A longer supply hose approx 2 20 m for standard models individual component number for customer services 00353925 PD FP a FP a FP a FP a FP PD FP a FP a FP ...

Page 18: ...ten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged When connecting to a 21 mm tap first fit an adapter with a sealing washer from 21 mm to 26 4 mm supplied depending on the model Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the water flow rate is at le...

Page 19: ...lip out Caution Damage to the appliance fabrics If the end of the drain hose is immersed in the drained water water may be sucked back into the appliance and may damage the appliance fabrics Make sure that The plug does not block drainage from the washbasin The end of the drain hose is not immersed in the drained water The water drains away quickly enough Note Do not kink the water drain hose or p...

Page 20: ...and ensure that Notes The mains voltage and voltage indicated on the washing machine rating plate are the same The connected load and fuse required are specified on the rating plate The washing machine is only connected to an alternating current supply via a properly installed earthed socket The mains plug fits the socket The cable cross section is adequate The earthing system is properly installe...

Page 21: ...m from the control panel 3 Plug in the mains plug 4 Turn on the tap Running the programme without laundry 1 Switch on the appliance 2 Close the door do not load any laundry 3 Set the Drum clean 90 C programme 4 Open the detergent drawer 5 Pour approximately 1 litre of water into compartment II 6 Pour standard washing powder into compartment II Note To prevent foaming only use half the amount of de...

Page 22: ...ergency draining 5 Remove the hoses Fitting the transportation securing means 1 Remove the covers and keep them in a safe place If required use a screwdriver 2 Insert all four sleeves Clip the mains cable securely in the holders Insert the transportation securing bolts and tighten them with a wrench WAF 13 Before switching on the appliance again Notes The transport braces must be removed Pour appr...

Page 23: ... 2 FODFN Sort the laundry Observe the maximum load depending on the model on the display panel Load the laundry Close the door 3 Add detergent If necessary change the default programme settings and or select additional settings Start the programme 4 End of the programme Open the door and remove the laundry To switch off press the button Turn off the tap for models without Aqua Stop ...

Page 24: ...ow the appliance 24 Getting to know the appliance GettingtoknowtheapplianceWashing machine 6 7 Detergent drawer Page 39 0 Operating display panel 8 Door with door handle 9S Open the door 9T Close the door Service flap ...

Page 25: ...g æ Stains Anti Stain System ã Ü button for Starting a programme Interrupting a programme e g to add items of laundry Page 41 Cancelling a programme Page 41 H Changing the default programme settings Page 35 Temperature C Spin speed 0 Ready in time 5 P Child lock w 3 sec to prevent the set functions from being changed accidentally Press and hold the Ready in 5 and buttons at the same time for appro...

Page 26: ...gy consumption display Further information ð ý â ì Stains Anti Stain System ã Page 37 Programme progress Prewash Washing Rinse 0 Spin 0 Programme end Programme end during Rinse Stop P Pause e g to reload laundry Washing machine door Ï lights up The washing machine door can be opened Ï flashes When the programme has started The washing machine door is not closed properly Tap lights up Tap not turne...

Page 27: ... items separately Wash new coloured items separately the first time you wash them Soiling Wash laundry with the same level of soiling together Some examples of soiling levels can be found on Page 28 Light Do not prewash select the speedPerfect setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soap...

Page 28: ...ilk or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information...

Page 29: ...cotton or linen Notes In the ecoPerfect setting the washing temperature is lower than the selected temperature If you would like to set a particular washing temperature use the programme without the ecoPerfect setting or if necessary set a higher temperature The speedPerfect setting is suitable as a short programme for lightly soiled laundry Max 9 kg 5 kg Ž 90 C 0 1600 rpm ecoPerfect speedPerfect ...

Page 30: ... programme to prevent laundry from shrinking with longer pauses in the programme during which the items rest in the water Notes Wool is of animal origin e g Angora alpaca llama sheep Use a detergent that is suitable for machine washing wool Max 2 kg Ž 40 C 0 800 rpm Empty for the rinsing water e g after the setting Rinse Stop no final spin cycle Rinse Spin Extra rinse spin with speed that can be s...

Page 31: ... kg 80 90 C 1200 rpm Super 15 Extra short programme of approx 15 minutes suitable for small items of lightly soiled laundry Max 2 kg Ž 40 C 0 1200 rpm Easy Care Plus Dark coloured cottons and dark coloured easy care fabrics turn items inside out before washing Max 3 5 kg Ž 40 C 0 1200 rpm ecoPerfect speedPerfect Prewash Power rinse Less ironing æ Hygiene Hard wearing fabrics made of cotton or line...

Page 32: ...wer rinse Outdoor Membrane coated weatherproof or outdoor clothing and water resistant fabrics Notes Use special detergent suitable for machine washing add the correct dosage to compartment II in accordance with the manufacturer s instructions Laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly all compartments to remove fabric softener residue Max...

Page 33: ...Lycra silk or satin Max 1 kg Ž 40 C 0 600 rpm ecoPerfect speedPerfect Power rinse Less ironing æ Duvet Machine washable items stuffed with synthetic fibres such as pillows quilts and bedspreads also suitable for items stuffed with down Note Wash large items separately Use a detergent designed for delicates and follow the instructions on the item s care label Use detergent sparingly Max 2 5 kg Ž 60...

Page 34: ...e starts 5 After approx 10 minutes press the Ü button to pause the programme 6 Leave the laundry to soak for as long as required then either press the Ü button again to continue the programme or change the programme Notes Load laundry of the same colour No additional detergent is required the soaking solution is used for washing Shirts Business Non iron shirts or blouses made of cotton linen synth...

Page 35: ...pends on the programme that has been selected Spin speed 0 Depending on what stage the programme is in you can change the spin speed in rpm revolutions per minute before and during the programme Setting 0 The rinsing water is drained but there is no final spin The laundry stays wet inside the drum e g for items that should not be spun Setting Rinse Stop no final spin The laundry stays in the water...

Page 36: ...ogramme starts The selected number of hours e g 8 h is shown in the display panel and counts down until the wash programme starts The duration of the programme is then displayed Note The length of the programme is automatically adjusted when the programme is running Changes to the default programme settings or programme settings may also change the programme duration After starting the programme i...

Page 37: ...nto compartments I and II Power rinse Additional rinse cycles depending on programme longer programme duration for particularly sensitive skin and or for areas with very soft water Less ironing æ Reduces creasing thanks to a special spin sequence followed by fluffing and reduced spin speed Note The washing s residual moisture is increased Stains Anti Stain System ã There are four types of stain to...

Page 38: ... default programme settings for the selected programme appear in the display panel Temperature Spin speed The maximum load and the duration of the programme alternately Information on water and energy consumption In appliances with a drum light The drum is lit after switching on the appliance after opening and closing the door and after starting the programme The light switches off automatically P...

Page 39: ...ter supply company The manufacturer s instructions on the packaging The amount of laundry Soiling Page 28 Filling Warning Eye skin irritation Detergents and care products may spray out if the detergent drawer is opened while the machine is in operation Open the drawer carefully Rinse eyes skin thoroughly if they come into contact with detergents or care products If accidentally swallowed seek medi...

Page 40: ...settings are not saved after switching off the washing machine Default programme settings Page 35 Select additional programme settings By selecting additional settings you can better adapt the washing process to your items of laundry The settings can be selected or deselected depending on the programme progress The button indicator lamps light up if a setting is activated The settings are not save...

Page 41: ...ossible to add laundry If the following appears in the display panel Both the P and Ï symbols light up it is possible to add laundry P lights up it is not possible to add laundry To continue the programme press the Ü button The programme continues automatically Notes Do not leave the door open for too long when adding laundry as water from the laundry may leak out For safety reasons the door remai...

Page 42: ... the next wash or discolour another item Remove any foreign objects from the drum and the rubber seal risk of rusting Wipe the rubber seal dry Leave the door and detergent drawer open so that any residual water can evaporate Page 44 Always wait until the programme ends as the appliance could still be locked Then switch the appliance on and wait for it to unlock If the display panel goes off at the...

Page 43: ...r positions 2 The volume of the information signals and or 3 The volume of the button signals Exit setting mode or Selecting deselecting the appliance automatic switch off With the programme selector in position 4 press the Ready in or button to turn the automatic switch off function on or off Exit setting mode or Switching the drum care information signal on off depending on the model With the pr...

Page 44: ...e The duration and the number of rinse cycles depend on the turbidity of the water 2 Cleaning and maintenance Cleaningandmaintenance Warning Danger of death There is a risk of electric shock if you touch live components Switch off the appliance and pull out the mains plug Warning Risk of poisoning Toxic vapours can be produced by cleaning agents that contain solvents e g cleaning solvent Do not us...

Page 45: ...low the manufacturer s instructions for the descaling agent Suitable descalers can be obtained via our website or from customer services Page 52 Detergent drawer and housing If the washing machine contains detergent or fabric softener residues 1 Pull out the detergent drawer Press down the insert and fully remove the drawer 2 To remove the insert Push the insert upwards from below with your finger...

Page 46: ...ose out of the retainer Remove the sealing cap and pour the water out into a suitable container Replace the sealing cap and place the drain hose back in the retainer 5 Carefully unscrew the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain pump must be able to rotate Refit the pump cover and screw it on tightly The handle must be...

Page 47: ...t reduce the water pressure in the supply hose 1 Turn off the tap 2 Select any programme except Rinse Spin Empty 3 Press the Ü button Allow the programme to run for approximately 40 seconds 4 Press the button The appliance is switched off 5 Pull out the mains plug Then clean the filter 1 Disconnect the hose from the tap Clean the filter with a small brush 2 For standard and Aqua Secure models clea...

Page 48: ...isk of scalding if you come into contact with hot water and laundry If possible leave it to cool down first Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution Water damage Any escaping water may cause water damage Do not open the door if water can be seen throu...

Page 49: ...The drain hose drain pipe is blocked Clean the drain hose at the siphon Page 47 E 23 There is water in the base trough the appliance is leaking Turn off the tap Call customer services Page 52 w The childproof lock is activated deactivate it Page 41 o lights up Too much foam has been detected and an additional wash cycle has been activated Add less detergent to the next washing cycle with the same ...

Page 50: ...draining Is selected Rinse Stop no final spin Page 42 Clean the drain pump Page 46 Clean the drain pipe and or the drain hose Water is not visible in the drum Not a fault the water is below the visible area The spin result is not satisfactory Laundry is wet too damp Not a fault the unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distributed Distribut...

Page 51: ...eet fixed Secure the appliance s feet Page 20 Have the transport braces been removed Remove the transport braces Page 16 The display panel indicator lights do not work while the appliance is running Has there been a power failure Have the fuses blown Reset replace the fuses If the fault occurs repeatedly call customer services There is detergent residue on the laundry Some phosphate free detergent...

Page 52: ...ustomer services the product number E no and the production number FD of the appliance You can find this information depending on the model On the inside of the door in the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spar...

Page 53: ...60 kWh 45 l 1 h Delicate Silk 30 C 2 kg 0 19 kWh 37 l _ h Wool 30 C 2 kg 0 19 kWh 41 l _ h Programme Approximate information on the residual moisture WM16 WM14 WM12 WM10 Max 1600 rpm Max 1400 rpm Max 1200 rpm Max 1000 rpm Cottons 44 48 53 62 Easy Care 40 40 40 40 Delicate Silk 30 30 30 30 Wool 45 45 45 45 Observed values may deviate from the indicated values due to influence of water pressure hard...

Page 54: ...er pressure 100 1000 kPa 1 10 bar Power consumption when switched off 0 12 W Power consumption when left on 0 43 W Standard programmes for Cottons in accordance with the EU directive no 1015 2010 Programme temperature button Load Approximate programme duration ü Cottons ú ü ecoPerfect 9 kg 4 _ h ü Cottons ú ü ecoPerfect 4 5 kg 4 h ü Cottons û ü ecoPerfect 4 5 kg 4 h Programmesettingfortestinganden...

Page 55: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Page 56: ...WXUHG E 6 DXVJHUlWH PE XQGHU 7UDGHPDUN LFHQVH RI 6LHPHQV Repair order and advice in the event of faults You can find the contact information for all countries in the attached after sales service directory GB 0344 892 8999 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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Siemens WM16W549DN, Instruction Manual And Installation Instructions

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