Siemens WM14XEH5GB User Manual And Installation Instructions Download

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Troubleshooting

Fault

Cause and troubleshooting

The spin programme
does not start.

▶

Start the

Spin

programme.

Rushing, hissing
noise.

Water is flushed under pressure into the detergent
drawer.

▶

Not a fault – normal operating noise.

Longer, whirring noise
before the start of the
wash cycle or fabric
softening.

Intelligent dosing system dispenses detergent or care
products.

▶

Not a fault – normal operating noise.

Brief whirring noise
after switching on the
appliance.

Intelligent dosing system carries out a function test.

▶

Not a fault – normal operating noise.

Loud noises during
the spin cycle.

Appliance is not correctly aligned.

▶

Aligning the appliance

The appliance feet are not fixed.

▶

Secure the appliance feet. Aligning the appliance

Transit bolts have not been removed.

▶

Removing the transit bolts

Banging noises, rat-
tling in the drain
pump.

Foreign bodies have got into the drain pump.

▶

→

"Cleaning the drain pump", Page 60

Slurping, rhythmical
suction noise.

The drain pump is active, the detergent solution is
pumped out.

▶

Not a fault – normal operating noise.

Creasing.

The spin speed is too high.

▶

The next time you run a wash cycle, set a lower
spin speed.

The load is too large.

▶

The next time you run a wash cycle, reduce the
amount of laundry being loaded.

The wrong programme is selected for the type of fab-
ric.

▶

Select the programmes that are suitable for the
type of fabric.
→

"Programmes", Page 30

The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.

A low spin speed is selected.

▶

The next time you run a wash cycle, set a higher
spin speed.

▶

Start the

Spin

programme.

Less Ironing

is activated.

Summary of Contents for WM14XEH5GB

Page 1: ...e WM14XEH5GB en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...t drawer 20 5 3 Controls 20 5 4 Operating logic 20 6 Display 22 7 Buttons 26 8 Programmes 30 9 Accessories 43 10 Before using for the first time 43 10 1 Starting an empty washing cycle 43 11 Laundry 44 11 1 Preparing the laundry 44 11 2 Sorting laundry 45 11 3 Degrees of soiling 45 11 4 Care symbols on the care labels 45 12 Detergents and care products 46 12 1 Detergent recommendation 46 12 2 Dete...

Page 3: ...n 56 17 Basic settings 57 17 1 Overview of the basic set tings 57 17 2 Changing the basic set tings 58 18 Cleaning and servicing 58 18 1 Tips on appliance care 58 18 2 Cleaning the drum 58 18 3 Cleaning the detergent drawer 58 18 4 Descaling 60 18 5 Cleaning the drain pump 60 18 6 Cleaning the intake open ing in the rubber gasket 63 18 7 Cleaning the water outlet hose at the siphon 63 18 8 Cleanin...

Page 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Page 8: ...he appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of burns When washing...

Page 9: ...gerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam o...

Page 10: ... as adapters exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low t...

Page 11: ...a programme the display shows the expected consumption Add Page 47 detergent based on the laundry s degree of soiling a For light to normal soiling a smal ler amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At low temperatures the appliance consumes less energy For light t...

Page 12: ...ically Installation and connection 4 Installation and con nection Installation and connection 4 1 Unpacking the appliance Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage ...

Page 13: ...e read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not operate the appliance without a cover cap WARNING Risk of injury When using the appliance on a base the appliance may tip over Always secure the feet of the ap...

Page 14: ... a wooden joist floor Place the appli ance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitchen unit A niche width of 60 cm is re quired Only install the appliance un derneath a continuous worktop that is securely con nected to adja cent cabinets Installation loca tion Requirements On a wall Do not trap the hoses betwe...

Page 15: ...ch 3 Pull the power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps 4 5 Removing the transport struts Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely ...

Page 16: ...appliance Connecting the water inlet hose Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not immerse the electrical AquaStop valve in water 1 Connect the water inlet hose to a tap 26 4 mm 3 4 min min ...

Page 17: ... a siphon Secure the con nection point with a 24 40 mm hose clamp Drainage into a washbasin Fix and secure the water outlet using an elbow Drainage into a plastic pipe with rubber sleeve or into a gully Fix and secure the water outlet using an elbow 4 7 Aligning the appliance In order to reduce noise and vibra tion and to prevent the appliance from moving align the appliance cor rectly Note Please...

Page 18: ...e appliance to the electricity supply Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 79 2 Check the mains plug is inserted properly ...

Page 19: ... can find an overview of the parts of your appliance here 1 2 4 7 3 5 9 8 8 6 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 60 2 Door 3 Detergent drawer Page 20 4 Controls Page 20 5 Water outlet hose Page 17 6 Transport struts Page 15 7 Power cord Page 18 8 Transit bolts Page 14 9 Water inlet hose Page 16 ...

Page 20: ...er for detergent 5 3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 3 3 2 4 1 1 1 Programmes Page 30 2 Programme selector Page 48 3 Buttons Page 26 4 Display Page 22 5 4 Operating logic Main menu To select programme settings press the buttons above or below the sym bols ...

Page 21: ... press the buttons below the symbols until the required setting is selected in the display To select the settings you require press the buttons below the symbols until the required setting is selected in the display If a setting is activated the display shows The selection does not need to be confirmed again The sub menu closes automatically after a few seconds ...

Page 22: ...y in time The programme end has been set and the remaining number of hours is displayed Buttons Page 26 10 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 0 1400 Spin speed Set spin speed in rpm Buttons Page 27 0 No spin cycle draining only 90 C Temperature Set temperature in C Buttons Page 26 cold Navigation Selecting settings Operating logic Page 20 Other progra...

Page 23: ...e 28 Soaking Soaking is activated Buttons Page 28 Rinse Hold Rinse Hold is activated Buttons Page 28 Silent Wash Silent Wash is activated Buttons Page 28 Baby food The stain type is activated Blood The stain type is activated Egg The stain type is activated Strawberry The stain type is activated Soil and sand The stain type is activated Grass The stain type is activated Coffee The stain type is ac...

Page 24: ... appliance is not connected to your home network Home Connect Page 52 Energy manager The appliance is connected to the smart energy system energy manager Connecting the appliance to the en ergy manager Page 54 Dispenser for li quid detergent Lights up The intelligent dosing system for liquid detergent is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosin...

Page 25: ...ommended dosage for detergent if intelligent dosage has been deactivated Detergent dosage Page 47 Note The dosing recommendation indic ates the load capacity that should be used for the relevant detergent dosage The percentage refers to the maximum load capacity for the programme 1 Example ...

Page 26: ...ing result is not affected by this Stains Multiple selection Select the type of stain The temperature drum movement and soaking time are all adjusted to suit the type of stain i Dos Activate Deactivate Dispenser con tents Basic dosage Briefly press the button to activate or deactivate the intelligent dosing sys tem for fabric softener or liquid de tergent Press the button for approx 3 seconds to o...

Page 27: ...u opens Notes Remote start cannot be activated for safety reasons in the following circumstances The door is open The detergent drawer has not been pushed in fully Remote start is deactivated for safety reasons in the following cir cumstances Open the door Press Start Reload Press Remote Start Switch off the appliance Following a power cut Child Lock 3 sec Activate Deactivate Activate or deactivat...

Page 28: ...inse cycles Recommended for particularly sensit ive skin or in regions with very soft water Rinse Hold Activate Deactivate Activate or deactivate spinning and draining at the end of the washing cycle The laundry remains in the water after the last rinse cycle Resuming the programme when the programme status is Rinse Hold Page 50 Silent Wash Activate Deactivate Activate or deactivate Silent Wash e ...

Page 29: ...ing Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a washing line ...

Page 30: ...care labels Page 45 Programme Description Max load kg Programme settings Max temperature C Max spin speed rpm 1 varioSpeed Stains Extra rinse Rinse Hold Prewash Silent Wash Soak Water Plus Less Ironing i Dos i Dos Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short programme for normally soiled laundry when you activate varioSpeed If varioSpeed is act...

Page 31: ...made from cotton linen or blended fabrics Note Textiles which can be washed from 40 C up to 60 C as per the care symbol can be washed together The washing perform ance corresponds to the best possible washing performance class ac cording to the legal re quirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible e...

Page 32: ...best possible washing result You cannot change the washing temperature Easy Care Wash items made from synthetic or blended fab rics 4 60 1200 Mixed Fab rics Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laundry 4 60 1400 Delicate Silk Wash delicate washable items made from silk viscose and synthetics Use a detergent that is suitable for delicates or ...

Page 33: ...oak Water Plus Less Ironing i Dos i Dos Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag Wol Hand or machine wash able items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 40 800 1 Programme setting ...

Page 34: ... Less Ironing i Dos i Dos Others Set additional pro grammes The additional pro grammes can be found in this programme over view The selectable pro gramme settings depend on the selected pro gramme Drain Drains the water e g when a programme is cancelled Do not use fabric softener 1400 Rinse Freshen Up Rinses and then spins the laundry and then drains the water 1400 1 Programme setting ...

Page 35: ...ss Ironing i Dos i Dos Spin Spins and drains the wa ter Do not use fabric softener 1400 Auto Wash hard wearing items made from cotton syn thetic or blended fabrics The degree of soiling and the type of fabric are automatically detected The washing process is adapted 6 Auto Soft Wash delicate items made from cotton syn thetic or blended fabrics Gentle laundry care 3 5 1 Programme setting ...

Page 36: ... The degree of soiling and the type of fabric are automatically detected The washing process is adapted Dark Wash Wash dark coloured and colour intense items made from cotton or easy care fabric e g jeans Turn laundry inside out before washing Use liquid detergent 4 40 1200 Duvet Wash pillows or quilts stuffed with synthetic fibres or down fillings Wash large items separ ately 2 5 60 1200 1 Progra...

Page 37: ...se a detergent that is suitable for down or del icates Use sparingly Do not use fabric softener Note To prevent excess ive foaming remove air from laundry items by rolling them up before you wash them Drum clean Cleaning and caring for the drum Use this programme in the following cases Before using the appli ance for the first time If you regularly wash at temperatures of 40 C or lower 1200 1 Prog...

Page 38: ...Dos i Dos After a prolonged period of non use Use washing powder or a detergent containing bleach Halve the amount of de tergent to avoid foaming Do not use fabric softener Do not use liquid deter gent or detergent that is intended for woollens or delicates Note The drum cleaning indicator will flash to re mind you if you have not used a programme at 60 C or higher for a long time 1 Programme sett...

Page 39: ...Water Plus Less Ironing i Dos i Dos Memory Save the programme you require and the custom ised programme set tings The selectable pro gramme settings depend on the selected pro gramme Outdoor Wash all weather and outdoor clothing with membrane technology and water resistant equipment Use a detergent for out door fabrics Do not use fabric softener 2 40 800 1 Programme setting ...

Page 40: ... cotton linen or synthetic or blended fabrics Suitable for lightly and normally soiled laundry Optimum washing results in under an hour 5 40 1400 Shirts Wash non iron shirts and blouses made from cot ton linen synthetic or blended fabrics Tip In order to avoid creasing in your laundry you can activate Less Ironing The laundry is only given a short spin and can be removed while still dripping wet H...

Page 41: ...ile they are still dripping wet so that they drip dry Note Use the Delicate Silkprogramme to wash shirts and blouses made from silk or delicate fab rics Rapid 15 30 Wash items made from cotton synthetic or blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate 4 40 12...

Page 42: ... Max load kg Programme settings Max temperature C Max spin speed rpm 1 varioSpeed Stains Extra rinse Rinse Hold Prewash Silent Wash Soak Water Plus Less Ironing i Dos i Dos varioSpeed The max imum load is reduced to 2 kg 1 Programme setting ...

Page 43: ...ppliance WX975600 Before using for the first time 10 Before using for the first time Before using for the first time Prepare the appliance for use 10 1 Starting an empty wash ing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please read the information in the Safety Page 4 and Preventing mate...

Page 44: ...liance safely ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks and eyes Tie cloth be...

Page 45: ... 30 Whites Colours Wash new coloured items separately the first time you wash them 11 3 Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are vis ible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are vis ible T shirts shirts or blouses are sweat soaked or have been worn a few t...

Page 46: ...atile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching agents in the appliance 12 1 Detergent recommendation Detergent Fabrics Pro gramme Temperature Standard detergent with optical brighten ers Heat resistant white fabrics made from cotton or linen Cotton From cold up to 90 C Detergent for colours without bleach or op tical brighteners Coloured fabr...

Page 47: ... instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging If you are not using manual dosage adjust the dosage to the actual load If intelligent dosing is activated do not adjust the dosage to the...

Page 48: ...ting additional programmes 1 Set the Others programme 2 Press to call up the sub menu for additional programmes 3 Select a programme 4 Press Main menu to call up the main menu 5 Adjust the programme settings if required 6 Start the programme 13 3 Adjusting the pro gramme settings Requirement A programme has been set Setting a programme Page 48 Adjust the programme settings Programmes Page 30 Pleas...

Page 49: ... sorted Laundry Page 44 1 Open the door Make sure that the drum is empty 2 Load the laundry unfolded into the drum 3 Close the door Ensure that there is no laundry trapped in the door 13 6 Adding detergent and care product For programmes in which intelligent dosing is not possible or desirable you can add detergent to the manual dosing compartment Notes Please read the information in the Safety Pa...

Page 50: ...dd or remove laundry 2 Add or remove laundry 3 Close the door 4 Press Start Reload 13 9 Cancelling the pro gramme Once the programme has started you can cancel it at any time Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Press Start Reload 2 Open the door The appliance door remains locked for safe...

Page 51: ... switched on Press and hold the two Child Lock 3 sec buttons for approx 3 seconds So that the programme currently running is not cancelled the pro gramme selector must be set to the initial programme a goes out in the display Intelligent dosing system 15 Intelligent dosing sys tem Intelligent dosing system The optimum quantities of liquid de tergent and fabric softener are dis pensed automatically...

Page 52: ...iling of the laundry Always set a basic dosage that cor responds to the dosage for a stand ard load of 4 5 kg Detergent dosage Page 47 You can individually adjust the basic dosages for each dispenser Changing the basic settings Page 58 Home Connect 16 Home Connect Home Connect This appliance is network capable Connecting your appliance to a mo bile device lets you control its func tions via the Ho...

Page 53: ...in the next 2 minutes Take note of the information in the documents for your router a flashes in the display a The appliance attempts to connect to your WLAN home network a If the display shows Connected and lights up permanently the appliance is connected to the home network 5 Connect your appliance to the Home Connect app Page 54 16 2 Connecting the appli ance to a WLAN home network Wi Fi withou...

Page 54: ...ce is connected to the home network 9 Connect your appliance to the Home Connect app Page 54 16 3 Connecting your appli ance to the Home Con nect app Requirements The appliance is connected to the WLAN home network Wi Fi The Home Connect app is open and you have logged on 1 Select Connect app 2 Select Connect to the app 3 Confirm the message in the dis play a The appliance connects to the Home Con...

Page 55: ... tem energy manager cannot start your appliance until it is connected to the appliance 1 Set the programme you require 2 Press Ready In to set the required time 3 Press Start Reload a The display shows Delayed start 4 Press Remote Start a If the display shows Flex Start Flex Start is activated and the ap pliance waits to be started by the smart energy system energy man ager a If the display change...

Page 56: ...e Remote Diagnostics to access your appliance if you contact them have your appli ance connected to the Home Con nect server and if Remote Dia gnostics is available in the country in which you are using the appliance Tip For further information and de tails about the availability of Remote Diagnostics in your country please visit the service support section of your local website www home con nect ...

Page 57: ... Page 11 Note If Wi Fi is activated the ap pliance will not switch itself off automatically Drum clean ad vice Activate or deac tivate the re minder to clean the drum Language Set the language Basic setting Description content Specify the dis penser content Dispenser contents Page 52 basis Set the basic dosage Detergent dosage Page 47 basis Set the basic dosage Detergent dosage Page 47 Aut network...

Page 58: ...n and hy gienic Remove all de tergent residue spray residue or other residues immediately Fresh deposits are easier to re move without leaving any residue Keep the appli ance door and detergent drawer open after use This allows the residual water to dry reducing odours in the ap pliance 18 2 Cleaning the drum CAUTION Risk of injury Permanently washing at low temper atures and a lack of ventilation...

Page 59: ...rgent drawer lid and remove it 6 Empty the detergent drawer 7 ATTENTION The pump unit con tains electrical components Do not clean the pump unit in the dishwasher and do not immerse it in water Protect the electrical connection on the rear against water deter gent and fabric softener residue Clean the pump unit with a damp cloth ...

Page 60: ...es may damage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service 18 5 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that y...

Page 61: ...eptacle under the opening 7 Take the drain hose out of the holder 8 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap ...

Page 62: ...ge 60 1 Since water may remain in the drain pump remove the pump cap carefully The filter insert in the pump housing may become stuck due to coarse particles of dirt Loosen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The pump cap is comprised of two parts which can be taken apart for cleaning 3 Ensure that both impellers can turn 4 In...

Page 63: ...bber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the door 2 Check the intake opening for blockages and remove any block ages Note Do not use any sharp or poin ted objects 18 7 Cleaning the water outlet hose at the siphon 1 Switch off the appliance 2 Disconnect the appliance s mains plug from the power supply 3 Loosen the hos...

Page 64: ...se 1 Turn off the tap 2 Set the Cottons programme 3 Start the programme and leave it to run for approx 70 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply Cleaning the filter on the tap Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The wate...

Page 65: ...Cleaning and servicing en 65 3 Connect the water inlet hose and check for leaks ...

Page 66: ...Energy saving mode is active Press any button a The symbol lights up again E 36 25 26 Drain pump is blocked Cleaning the drain pump Page 60 E 38 25 26 Drain pump is blocked Cleaning the drum Page 58 if the fault is displayed again Cleaning the drain pump Page 60 Inlet opening of the rubber gasket is blocked Cleaning the intake opening in the rubber gas ket Page 63 All other error codes Malfunction...

Page 67: ...o Push the detergent drawer in as far as it will go The pump for the intelligent dosing system is blocked 1 Switch off the appliance 2 Clean the pump unit Cleaning the detergent drawer Page 58 3 If this indicator appears again call our after sales service Customer Service Page 77 Note You can start the washing programme if you de activate the intelligent dosing system and dose manu ally Buttons Pa...

Page 68: ...ximum height of 1 metre Pump cover is not correctly assembled Correctly assemble the pump cover Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the compartment for manual dosing not for outdoor clothing sportswear or items stuffed with down If intelligent dosing is activated reduce the basic dosage Page 52 If ...

Page 69: ...t a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if foam build up is too high Not a fault no action required No water is visible in the drum Water is below the visible area Not a fault no action ...

Page 70: ...t a higher spin speed Less Ironing is activated Select the programmes that are suitable for the type of fabric Programmes Page 30 Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Sta...

Page 71: ...liance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Banging noises rat tling in the drain pump Foreign bodies have got into the drain pump Cleaning the drain pump Page 60 Slurping rhythmical suction noise The drain pump is active the detergent solution is pumped out Not a fault normal operating noise Creasing The spin speed is too high The next time yo...

Page 72: ...tection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme Detergent residue on the damp washing Detergents may contain water insoluble substances that deposit on the laundry Start the...

Page 73: ...s have congealed in dis pensers of the intelligent dosing system 1 Check whether the detergent used is suitable 2 Drain the dispenser Cleaning the detergent drawer Page 58 3 Clean the dispenser 4 Refill the dispenser Filling the dispenser Page 51 Unsuitable detergent added to the dispenser of the in telligent dosing system 1 Check whether the detergent used is suitable 2 Drain the dispenser Cleani...

Page 74: ...nnected 1 Connect the water supply hose correctly Connect ing the water inlet hose 2 Tighten the screw connection Water is leaking out at the water outlet hose The water outlet hose is damaged Replace the damaged water outlet hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water out let connection types Odours have formed in the appliance Humidity and dete...

Page 75: ...ransportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances 20 1 Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 64 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the drain pump Page 60 6 D...

Page 76: ...truct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an en vironmentally friendly manner Information about current disposal m...

Page 77: ...Depending on the model the rating plate is located On the inside of the door On the inside of the maintenance flap On the rear of the appliance Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly 21 2 AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac turer s w...

Page 78: ...re 1 Eco 40 602 10 0 3 58 1 080 70 0 43 1400 53 00 Eco 40 602 5 0 2 59 0 500 48 0 30 1400 53 00 Eco 40 602 2 5 2 59 0 250 35 0 25 1400 53 00 Cot tons 20 C 10 0 3 23 0 470 94 0 24 1400 46 00 Cot tons 40 C 10 0 3 19 1 360 97 0 45 1400 46 00 Cot tons 60 C 10 0 3 18 2 000 92 0 61 1400 47 00 Cot tons 40 C Prewash 10 0 3 59 1 223 102 0 43 1400 46 00 Easy Care 40 C 4 0 2 30 0 760 56 0 49 1200 30 00 Mixed...

Page 79: ...aced by trained specialist staff You can find more information about your model online at https eprel ec europa eu 1 This web ad dress is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product num...

Page 80: ...en Declaration of Conformity 80 BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK NO CH TR 5 GHz WLAN Wi Fi For indoor use only ...

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Page 84: ...hen GERMANY www siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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