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Cleaning and servicing

 en

53

1.

Remove the water inlet hose from
the tap.

2.

Clean the filter with a small brush.

3.

Connect the water inlet hose and
check for leaks.

Cleaning the filter on the
appliance

Note: 

Please read the information in

the Safety → 

Page 4

 and Preventing

material damage → 

Page 10

 sections

to ensure that you use the appliance
safely.

Requirement:

 The water inlet hose is

empty. 
→ 

"Emptying the water inlet hose",

Page 52

1.

Disconnect the hose from the rear
of the appliance.

1

2

2.

Use pliers to remove the filter.

Summary of Contents for WM14VMH4GB

Page 1: ...e WM14VMH4GB en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ... drawer 19 5 3 Controls 19 6 Display 20 7 Buttons 22 8 Programmes 24 9 Accessories 32 10 Before using for the first time 32 10 1 Starting an empty washing cycle 32 11 Laundry 33 11 1 Preparing the laundry 33 11 2 Sorting laundry 34 11 3 Degrees of soiling 34 11 4 Care symbols on the care labels 34 12 Detergents and care products 35 12 1 Detergent recommendation 35 12 2 Detergent dosage 35 13 Basic...

Page 3: ...stics 44 15 11 Data protection 44 16 Basic settings 46 16 1 Overview of basic settings 46 16 2 Changing the basic set tings 47 17 Cleaning and servicing 47 17 1 Tips on appliance care 47 17 2 Cleaning the drum 47 17 3 Cleaning the detergent drawer 47 17 4 Descaling 48 17 5 Cleaning the drain pump 49 17 6 Cleaning the intake open ing in the rubber gasket 51 17 7 Cleaning the water outlet hose at th...

Page 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Page 8: ...he appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of burns When washing...

Page 9: ...gerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam o...

Page 10: ...ting elements such as adapters exten sions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar a...

Page 11: ... detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At low temperatures the appliance consumes less energy For light to normal soiling lower temperatures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in a tumble dryer afterwards a The drier the laundry the shorter the programme duration wh...

Page 12: ...bjects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from the drum before starting the appliance 1 Remove any packaging and pro tective covers completely from the appliance For the environmentally friendly disposal of the packaging materi als observe the in...

Page 13: ...information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not operate the appliance without a cover cap WARNING Risk of injury When using the appliance on a base the appliance may tip over Always secure the feet of the appli ance to...

Page 14: ... a wooden joist floor Place the appli ance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitchen unit A niche width of 60 cm is re quired Only install the appliance un derneath a continuous worktop that is securely con nected to adja cent cabinets Installation loca tion Requirements On a wall Do not trap the hoses betwe...

Page 15: ...power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps 4 5 Connecting the appliance Connecting the water inlet hose Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sec tions to ensure that you use the appliance safely ...

Page 16: ...re and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Drainage into a siphon Secure the con nection point with a 24 40 mm hose clamp Drainage into a washbasin Fix and secure the water outlet using an elbow Page 32 Drainage into a plastic pipe with rubber sleeve ...

Page 17: ... against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection detai...

Page 18: ...r appliance 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 49 2 Door 3 Detergent drawer Page 19 4 Controls Page 19 5 Water outlet hose Page 16 6 Power cord Page 17 7 Transit bolts Page 14 ...

Page 19: ...in wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 3 2 4 1 1 3 1 Programmes Page 24 2 Programme selector Page 36 3 Buttons Page 22 4 Display Page ...

Page 20: ... in time The programme end has been set and the remaining number of hours is displayed Buttons Page 22 9 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 22 0 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 22 cold Prewash Programme status Wash Programme status Ri...

Page 21: ...gramme Low energy consumption High energy consumption Water consump tion Water consumption for the selected pro gramme Low water consumption High water consumption Wi Fi Lights up The appliance is connected to your home network Flashes The appliance is trying to con nect to your home network Home Connect Page 40 Energy manager The appliance is connected to the smart energy system energy manager Co...

Page 22: ...y this Select Multiple selection Select the type of stain The temperature drum movement and soaking time are all adjusted to suit the type of stain Ready In 1 24 hours Set the programme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Temperature 90 C Adjust the temperature in C Spin Speed 1400 Adjust the ...

Page 23: ...e the control panel to prevent unwanted or accidental operation If the childproof lock is activated and the appliance has been switched off the childproof lock remains activated Childproof lock Page 40 Spin Speed Basic settings Change the basic settings for the ap pliance Changing the basic settings Page 47 Prewash Activate Deactivate Activate or deactivate prewash e g for washing heavily soiled l...

Page 24: ...symbols on the care labels Page 34 Programme Description Max load kg Programme settings Max temperature C Max spin speed rpm 1 varioSpeed Select Extra Rinse Spin Speed Rinse Hold Prewash Less Ironing Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short pro gramme for normally soiled laun dry when you activate varioSpeed If varioSpeed is activated the m...

Page 25: ...h can be washed from 40 C up to 60 C as per the care sym bol can be washed together The washing performance cor responds to the best possible washing performance class ac cording to the legal require ments For this programme the washing temperature is automatically ad justed depending on the load size in order to achieve the best possible energy efficiency with the best possible washing result You...

Page 26: ...tic or blended fabrics 4 60 1200 Mixed Fabrics Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly soiled laundry 4 60 1400 Delicate Silk Wash delicate washable items made from silk viscose and syn thetics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eye lets or clips in a mesh laundry bag 2 40 800...

Page 27: ...washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool 2 40 800 Rinse Rinses and then spins the laun dry and then drains the water 1400 Spin Drain Spins and drains the water If you only want to drain the wa ter activate 0 The laundry is not spun 1400 1 Programme set...

Page 28: ... drum Use this programme in the fol lowing cases Before using the appliance for the first time If you regularly wash at tem peratures of 40 C or lower After a prolonged period of non use Use washing powder or a deter gent containing bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or detergent that is intended for woollens or delicates 12...

Page 29: ...if you have not used a programme at 60 C or higher for a long time Outdoor Wash all weather and outdoor clothing with membrane techno logy and water resistant equip ment Use a detergent for outdoor fab rics Do not use fabric softener 2 40 800 powerSpeed 59 Wash items made from cotton linen or synthetic or blended fabrics Suitable for lightly and normally soiled laundry Optimum washing results in u...

Page 30: ...ict hygiene requirements Note Once the set temperature has been reached it remains constant throughout the washing process 6 5 60 1400 Shirts Wash non iron shirts and blouses made from cotton linen synthetic or blended fabrics Tip In order to avoid creasing in your laundry you can activate Less Ironing The laundry is only given a short spin and can be re moved while still dripping wet Hang out shi...

Page 31: ...cate Silkpro gramme to wash shirts and blouses made from silk or delic ate fabrics Rapid 15 30 Wash items made from cotton synthetic or blended fabrics Short programme for small items of lightly soiled laundry The programme duration is ap prox 30 minutes If you wish to reduce the pro gramme duration to 15 minutes activate varioSpeed The maximum load is reduced to 2 kg 4 40 1200 1 Programme setting...

Page 32: ...er gent 00605740 Before using for the first time 10 Before using for the first time Before using for the first time Prepare the appliance for use 10 1 Starting an empty wash ing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please read the information in the Safety Page 4 and Preventing mater...

Page 33: ... 10 sections to ensure that you use the appliance safely ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips V...

Page 34: ... first time you wash them 11 3 Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are vis ible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are vis ible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one w...

Page 35: ... Detergent Fabrics Pro gramme Temperature Standard detergent with optical brighten ers Heat resistant white fabrics made from cotton or linen Cotton From cold up to 90 C Detergent for colours without bleach or op tical brighteners Coloured fabrics made from linen or cotton Cotton From cold up to 60 C Detergent for col ours delicates without optical brighteners Coloured fabrics made from easy care ...

Page 36: ...dness Hard very hard 55 ml 80 ml 105 ml The dosages can be found on the manufacturer s packaging Adjust the dosage to the actual load Basic operation 13 Basic operation Basic operation 13 1 Switching on the appli ance Press It may take a few seconds for the appliance to switch on Note The drum is lit up after the door is opened and closed and once the programme has started The light goes out autom...

Page 37: ...that you use the appliance safely To prevent creasing take note of the maximum load for the Programmes Page 24 Requirement The laundry is pre pared and sorted Laundry Page 33 1 Open the door Make sure that the drum is empty 2 Load the laundry unfolded into the drum 3 Close the door Ensure that there is no laundry trapped in the door 13 5 Using a measuring aid for liquid detergent If you order the ...

Page 38: ...ts washing powder or if Prewash or Ready in time are activated Requirement Find out the optimum dosage for detergent and care product 1 Pull out the detergent drawer 2 Pour in detergent Detergent drawer Page 19 3 If required add the care product 4 Push in the detergent drawer 13 8 Starting the programme Note If you want to change the time until the programme ends set the Ready in time first Press ...

Page 39: ...ny time Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Press Start Reload 2 Open the door The appliance door remains locked for safety reasons if the temperature and water levels are high If the temperature is high start the Rinse programme If the water level is high Start the Spin or Drain program...

Page 40: ... Connect Home Connect This appliance is network capable Connecting your appliance to a mo bile device lets you control its func tions via the Home Connect app ad just its basic settings and monitor its operating status The Home Connect services are not available in every country The avail ability of the Home Connect function depends on the availability of Home Connect services in your coun try You...

Page 41: ... your router a flashes in the display a The appliance attempts to connect to your WLAN home network a If the display shows and lights up permanently the appliance is connected to the home network 4 If the display shows Err the appli ance is not connected to the home network Check whether your appliance is in range of your home network Reconnect the appliance to the WLAN home network Wi Fi with WPS...

Page 42: ...y shows and lights up permanently the appliance is connected to the home network 8 If the display shows Err the appli ance is not connected to the home network Check whether your appliance is in range of your home network Reconnect the appliance to the WLAN home network Wi Fi with WPS function 9 Connect your appliance to the Home Connect app Page 42 15 4 Connecting your appli ance to the Home Con ...

Page 43: ...nergy manager to start your appliance once your home photovoltaic system is able to provide sufficient energy or the en ergy tariff is good Requirement The smart energy sys tem energy manager cannot start your appliance until it is connected to the appliance 1 Set the programme you require 2 Press Ready In to set the re quired time 3 Press Start Reload 4 Press Remote Start a The display shows and ...

Page 44: ...1 Press and hold Remote Start for at least 3 seconds 2 Set the programme to position 5 a The display shows rES 3 Press Start Reload a The display shows YES 4 Press Start Reload a The network settings are reset a If End is shown on the display the network settings are reset Tip If you wish to operate your appli ance again via the Home Connect app you will need to reconnect it to the Wi Fi and to th...

Page 45: ...atus of any previous reset to factory settings This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time Note Please note that the Home Connect functions can only be utilised with the Home Connect app Information on data protection can be retrieved in the Home Connect app ...

Page 46: ...n your appliance Basic setting Programme posi tion Value Description End signal 2 0 off 1 quiet 2 medium 3 loud 4 very loud Set the volume of the signal at the end of the pro gramme Button signal 3 0 off 1 quiet 2 medium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Drum cleaning re minder 4 ON OFF Activate or deac tivate the reminder to clean the drum ...

Page 47: ...ove all de tergent residue spray residue or other residues immediately Fresh deposits are easier to re move without leaving any residue Keep the appli ance door and detergent drawer open after use This allows the residual water to dry reducing odours in the ap pliance 17 2 Cleaning the drum If you often wash at a washing tem perature of 40 C and lower or the appliance has not been used for a long ...

Page 48: ...nto place 6 Cleaning the opening for the deter gent drawer 7 Push in the detergent drawer 17 4 Descaling If you add detergent correctly you do not need to descale your appliance If you still wish to use descaler follow the manufacturer s instructions for use ATTENTION The use of unsuitable descaling agents e g for coffee machines may damage the appliance For this appliance only use de scaling agen...

Page 49: ...ation in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open the maintenance flap 5 Remove the maintenance flap 6 Slide a sufficiently large receptacle under the opening 7 Take the drain hose out of the holder ...

Page 50: ...g cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The drain pump is empty Page 49 1 Since water may remain in the drain pump remove the pump cap carefully 2 Clean the interior the thread on the pump cap and the pump hous ...

Page 51: ...dle on the pump cap must be in a vertical position 6 Insert the maintenance flap and lock it into place 1 2 7 Close the maintenance flap 17 6 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the door 2 Check the intake opening for blockages and remove any block ages Note Do not use any sh...

Page 52: ... si phon connecting piece 5 Reattach the water outlet hose and secure the connection point using the hose clamp 17 8 Clean the water inlet fil ters Emptying the water inlet hose 1 Turn off the tap 2 Set a programme except for Rinse Spin or Drain 3 Start the programme and leave it to run for approx 40 seconds 4 Switch off the appliance 5 Disconnect the appliance s mains plug from the power supply C...

Page 53: ...eaks Cleaning the filter on the appliance Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The water inlet hose is empty Emptying the water inlet hose Page 52 1 Disconnect the hose from the rear of the appliance 1 2 2 Use pliers to remove the filter ...

Page 54: ...en Cleaning and servicing 54 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks 2 1 ...

Page 55: ...ress any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 49 The water outlet hose is connected too high Install the water outlet hose at a...

Page 56: ...or jammed Ensure that the water inlet hose is not kinked or jammed Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next wash ing cycle with the same load lights up The temperature is ...

Page 57: ...door 2 Press Start Reload to start the programme Childproof lock is activated Deactivating the childproof lock Page 40 Ready In is activated Check whether Ready In is activated Buttons Page 22 Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Start Reload to start the programme The door cannot be opened is activated Continue the programme by ...

Page 58: ...not correctly assembled Correctly assemble the pump cover Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next wash ing cycle with the same load Unapproved extension installed on the ...

Page 59: ... drum Different sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if foam build up is too high Not a fault no action required No water is visible in the drum Water is below the visible area Not a fault no action required Do not add any extra water to the appliance while it is operating Drum jerks after the programme starts Thi...

Page 60: ...x large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme The spin programme does not start Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped The un...

Page 61: ... the type of fab ric Select the programmes that are suitable for the type of fabric Programmes Page 24 Detergent or fabric softener drips off the seal and collects on the door or in the seal fold Too much detergent fabric softener in the detergent drawer When dosing liquid detergent and fabric softener observe the marking in the detergent drawer and do not dose above this The spin result is not sa...

Page 62: ... programme Detergent residue on the dry laundry Detergents may contain water insoluble substances that deposit on the laundry Brush out the laundry after washing and drying HomeConnect is not working correctly Different causes are possible Go to www home connect com No connection to the home network Wi Fi is switched off Activating Wi Fi on the appliance Page 43 Wi Fi is activated but a connection...

Page 63: ...t the water outlet hose correctly Water out let connection types Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 47 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Page 64: ...d disposal Transportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances 19 1 Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 52 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the drain pump...

Page 65: ...truct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an en vironmentally friendly manner Information about current disposal m...

Page 66: ...te on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the prod...

Page 67: ...3 00 Eco 40 602 2 5 2 53 0 190 34 0 25 1400 53 00 Cot tons 20 C 9 0 3 28 0 450 93 0 24 1400 53 00 Cot tons 40 C 9 0 3 28 1 200 93 0 44 1400 53 00 Cot tons 60 C 9 0 3 34 2 000 93 0 62 1400 53 00 Cot tons 40 C Prewash 9 0 3 58 1 270 100 0 44 1400 53 00 Easy Care 40 C 4 0 2 30 0 770 56 0 43 1200 29 00 Mixed Fab rics 40 C 4 0 1 03 0 640 43 0 41 1400 52 00 Wool 30 C 2 0 0 41 0 200 40 0 24 800 32 00 1 D...

Page 68: ...t and must only be replaced by trained specialist staff More information about your model can be found online at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before...

Page 69: ...Declaration of Conformity en 69 BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK NO CH TR 5 GHz WLAN Wi Fi For indoor use only ...

Page 70: ......

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Page 72: ...9001601288 9001601288 010125 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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