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    After-sales service

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After-sales service

After-sales service

If you cannot correct the fault yourself, 

(see section, Faults and what to do 

about them) 

~

 Page 25

, please 

contact our after-sales service. 

Cover page
We will always find an appropriate 

solution in order to avoid unnecessary 

visits by engineers.
Please give the after-sales service the 

product number (E no.) and the 

production number (FD) of the 

appliance.

You can find this information, 

*depending on the model:
On the inside of the washing machine 

door*/in the opened service flap* and 

on the rear of the appliance.

Trust the expertise of the 

manufacturer.

 

Contact us for assistance. By doing so, 

you will ensure that the repairs are 

carried out by trained service personnel 

using genuine spare parts.

YES

 appears in the dis-

play panel in reload 

mode.

The washing machine door is unlocked. It is possible to add laundry.

If you cannot correct a fault yourself (after switching off/on) or a repair is required:

Turn the programme selector to 

Off

. Appliance is switched off. 

Unplug the mains plug from the socket.

Turn off the water tap and call the after-sales service.

Faults

Cause/remedial action

Product number

Production number

(1U

)'

Summary of Contents for WM10K220GR

Page 1: ...Register your product online ens home com welcome siemens home com welcome HQ DVKLQJ PDFKLQH QVWUXFWLRQ 0DQXDO DQG QVWDOODWLRQ QVWUXFWLRQV Washing machine WM10K220GR ...

Page 2: ...uctions for use and assembly describe various models reference is made to the differences at the appropriate places Do not start up the washing machine until you have read these instructions for use and the installation instructions Explanation of symbols Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries ...

Page 3: ...r Plus 17 1 Operating the appliance 17 Preparing the washing machine 17 Select programme switch on the appliance 17 Change the programme default settings 17 Select additional programme settings18 Placing laundry into the drum 18 Measure and add detergent and care products 18 Start the programme 19 Childproof lock 19 Adding laundry 20 Changing the programme 20 Cancel the programme 20 Programme end ...

Page 4: ...shable wool in water containing detergent To be operated with cold mains water and standard detergents and care products which are suitable for use in washing machines When measuring out the amount of all detergents additives care products and cleaning agents always follow the manufacturer s instructions The washing machine may be used by children over the age of 8 years and by persons with reduce...

Page 5: ...ne may tip over and cause injuries Do not lean on the washing machine door when it is open Reaching into the drum when it is turning can cause injuries to hands Do not reach into the drum when it is turning Wait until the drum has stopped turning Warning Risk of scalding When you are washing at high temperatures there is a risk of scalding if you come into contact with hot water e g if hot water i...

Page 6: ...ng parts out of the reach of children Warning Risk of poisoning Detergents and care products may be poisonous if consumed Keep detergents and care products out of the reach of children Warning Eye skin irritation Detergents and care products may cause irritation if they come into contact with the eyes or skin Keep detergents and care products out of the reach of children Warning Risk of injury Whe...

Page 7: ...er a few minutes and Start Reload flashes To activate the lighting press any button Energy saving mode is not activated if a programme is running If the laundry is subsequently dried in a tumble dryer select the spin speed according to the tumble dryer manufacturer s instructions Dispose of packaging in an environmentally responsible manner This appliance is labelled in accordance with European Di...

Page 8: ...ons Observe the maximum load on the display panel Load the laundry Close the washing machine door 3 Add detergent Change the programme default settings if necessary Select additional settings if necessary Start the programme 4 Programme end Open the washing machine door and remove the laundry Set the programme selector to Turn off the water tap for models without Aqua Stop ...

Page 9: ... Getting to know the appliance Gettingtoknowtheappliance Washing machine 6 7 Detergent drawer Page 18 8 Washing machine door with window handle 0 Controls display elements 9S Open the washing machine door 9T Close the door Service flap ...

Page 10: ...l for settings and information 8 speed eco water plus 0 additional programme settings Settings for the selected programme Cold 90 C Temperature Cold 1000 0 Spin speed In rpm rotations per minute Rinse hold without final spin 1 30 Programme duration Depends on the programme selection in h min hours minutes 1 24 h Ready in Programme ends after h h hours 8 0 kg Max load Status indicators for the prog...

Page 11: ...y separately Wash new bright fabrics separately the first time you wash them Soiling Wash laundry with the same level of soiling together You can find examples of levels of soiling on Page 12 Light Do not prewash select the G Speed setting if necessary Normal Heavy Load less laundry select a programme with prewash Stains Remove pretreat stains while they are fresh First dab the stain with soapy wa...

Page 12: ... or viscose Programme Delicate Silk cold max 40 C Detergent for woollens Suitable for wool Wool programme cold max 40 C Saving energy and detergent For light and normal soiling you can save energy lower washing temperature and detergent Note When measuring the amount of all detergents additives care products and cleaning agents please always check the manufacturer s instructions and information Pa...

Page 13: ... Programme with pre wash divide the detergent between compartments I and II Note The G Speed setting is suitable as a short programme for lightly soiled laundry Max 8 kg 5 kg Cold 90 C 1000 rpm G 0 Easy Care Fabrics made from synthetic or blended fabrics EasyCare Pre wash Programme with pre wash divide the deter gent between compartments I and II Max 4 kg Cold 60 C 1000 rpm G 0 Mix A mixed load of...

Page 14: ...s suitable for small items of lightly soiled laundry Max 3 5 kg 2 kg Cold 40 C 1000 rpm Sportswear Textiles made of microfibres for sport and leisure time Notes The laundry must not be treated with fabric softener Before washing clean the detergent drawer thoroughly all com partments to remove fabric softener residue Max 2 kg Cold 40 C 800 rpm G 0 Outdoor Weatherproof and outdoor clothing with a m...

Page 15: ...tart Reload 4 After approx ten minutes press Start Reload 5 After the required soaking time press Start Reload again to continue or change the programme Notes Load laundry of the same colour No additional detergent is required the soaking solution is used for washing allergyFree Hard wearing textiles Note For especially sensitive skin extended wash cycle at higher water level additional rinse cycl...

Page 16: ... that can be set depends on the model and programme that have been selected Overview of programmes Page 13 5 Ready in time When you select the programme the relevant programme duration is displayed The programme duration is automatically adjusted when the programme is running Changes to the programme default settings or programme settings also change the programme duration Before starting the prog...

Page 17: ...nnect the mains plug 2 Turn on the water tap 3 Open the door 4 Check that the drum is completely drained Drain if necessary Select programme switch on the appliance Note If you have activated the childproof lock you must first deactivate it before you can set a programme Page 19 Use the programme selector to select the required programme Can be turned in either direction The machine is switched on...

Page 18: ...esult and promotes creasing 1 Place presorted items of laundry unfolded in the washing drum 2 Make sure that no items of laundry are trapped between the washing machine door and the rubber seal and close the door The Start button indicator lamp flashes and the programme settings continue to be displayed on the display panel one after another It is possible to change the settings Measure and add de...

Page 19: ...dels without a measuring aid pour the liquid detergent into the appropriate dispenser and place it in the drum Start the programme Select the Start Pause A button The indicator lamp lights up and the programme starts During the programme the display panel shows the Ready in time or after starting the wash programme the programme duration and the symbols for the programme progress Page 10 Note If y...

Page 20: ...v symbols are lit NO lights up it is not possible to add laundry For safety reasons the washing machine door remains locked when the water level or temperature is high or while the drum is rotating and it is not possible to add laundry To continue the programme press the Start Reload button The programme continues automatically Changing the programme If you have started the wrong programme by mist...

Page 21: ...dry away Always wait for the end of the programme otherwise the appliance may still be locked Then switch on the appliance and wait for it to unlock If the display panel goes off at the end of a programme energy saving mode is active To activate the panel press any button H Sensors SensorsAutomatic load sensing The automatic load sensing function adapts the water consumption ideally to each progra...

Page 22: ...display elements light up Setting mode is activated 2 Lautstärke für Tastensignale einstellen je nach Modell Press the button repeatedly until the desired volume is reached Go to point 3 or Set to Û to exit the setting mode for the sig nal volume 3 Lautstärke für Hinweissignale einstellen Turn the dial one position to the right Press the button repeatedly until the desired volume is reached Set to...

Page 23: ...ver if it is required follow the manufacturer s instructions for the descaling agent Suitable descalers can be obtained via our website or from our after sales service Detergent drawer and housing If the washing machine contains detergent or fabric softener residues 1 Pull out the detergent drawer Press down the insert and fully remove the drawer 2 To remove the insert Push the insert upwards from...

Page 24: ...m flowing straight into the drain during the next wash Pour 1 litre of water into compartment II and start the Empty programme The drain hose at the siphon is blocked 1 Switch off the appliance Disconnect the mains plug 2 Loosen the hose clamp Carefully remove the drain hose residual water may leak out 3 Clean the drainage hose and siphon connecting piece 4 Reattach the drainage hose and secure th...

Page 25: ...e opened as follows Warning Risk of scalding When you are washing at high temperatures there is a risk of scalding if you come into contact with detergent solution and laundry If possible leave it to cool down Warning Risk of injury You may injure your hands if you reach into the drum while it is turning Do not reach into the drum when it is turning Wait until the drum has stopped turning Caution ...

Page 26: ...an the detergent solution pump Page 23 Drain hose waste pipe blocked Clean the drain hose on the siphon Page 24 E 23 Water in the base tub appliance leaking Turn off the tap Call the after sales ser vice w Childproof lock activated deactivate it Page 19 flashes Too much foam detected a rinse cycle has been switched on Page 20 Other displays Switch off the appliance wait for five seconds and switch...

Page 27: ...partment i for care products Not a fault the effect of the care product is not impaired Clean the insert if necessary Odours in the washing machine Run the Cotton 90 C programme without laundry Use standard detergent The xsymbol flashes in the display panel Foam may escape from the detergent drawer Too much detergent used Mix one tablespoon of fabric softener with 1 2 litre water and pour it into ...

Page 28: ... washing machine door in the opened service flap and on the rear of the appliance Trust the expertise of the manufacturer Contact us for assistance By doing so you will ensure that the repairs are carried out by trained service personnel using genuine spare parts YES appears in the dis play panel in reload mode The washing machine door is unlocked It is possible to add laundry If you cannot correc...

Page 29: ...1 l 2 3 4 h Bomuld Cottons 90 C 8 kg 2 39 kWh 82 l 2 3 4 h Strygelet Easy Care 40 C 4 kg 0 79 kWh 53 l 2 h Mix 40 C 3 5 kg 0 51 kWh 45 l 1 1 4 h Finvask Delicates 30 C 2 kg 0 21 kWh 36 l 3 4 h Uld håndvask Wool 30 C 2 kg 0 22 kWh 42 l 3 4 h Programme Approximate information on the residual moisture WAK28 WAK24 WAK20 WM14K WM12K WM10K max 1400 rpm max 1200 rpm max 1000 rpm Cottons 48 53 62 Easy Car...

Page 30: ...49 W Standardprogramme für Baumwolle nach Verordnung EU Nr 1015 2010 Beladung Programmdauer Programm Baumwolle ú Taste ü Eco 8 kg 3 _ h Programm Baumwolle ú Taste ü Eco 4 kg 3 _ h Programm Baumwolle û Taste ü Eco 4 kg 3 h Programmeinstellung für Prüfungen und Energieetikettierung gemäß Richtlinie 2010 30 EU mit Kalt wasser 15 C Die Angabe der Programmtemperatur orientiert sich an der ausgewiesenen...

Page 31: ... lifted by its protruding parts e g the washing machine door the components may break off and cause injuries Do not lift the washing machine by protruding parts If the hose and mains cables are not routed properly there is a risk of tripping and injury Lay hoses and cables in such a way that there is no risk of tripping Caution Damage to the appliance Frozen hoses may rip burst Do not install the ...

Page 32: ...a water resistant wooden board min 30 mm thick which is screwed tightly to the floor Installing the appliance in a kitchenette Warning Danger of death There is a risk of electric shock if you touch live components Do not remove the appliance covering plate Notes Recess width of 60 cm required Only install the washing machine underneath a continuous worktop that is securely connected to adjacent ca...

Page 33: ...longer supply hose approx 2 20 m for standard model Water inlet Warning Danger of death There is a risk of electric shock if you touch live components Do not immerse the Aqua Stop safety valve in water it contains an electric valve Observe the following when connecting the machine Notes Only operate the washing machine using cold mains water Do not connect the machine to the mixer tap of an unpres...

Page 34: ... Caution Water damage If the drain hose slips out of the wash basin or the connection point during draining due to high water pressure any escaping water may cause water damage Secure the drain hose so that it cannot slip out Note Do not kink the water drain hose or put strain on it lengthways You can lay the water drain hose as follows Outlet in a sink Warning Risk of scalding When you are washin...

Page 35: ... housing In doing so hold the foot tight and do not adjust its height The lock nuts on all four appliance feet must be screwed tightly against the housing Electrical connection Warning Danger of death There is a risk of electric shock if you touch live components Never touch or hold the mains plug with wet hands Only pull out the mains cable by the plug and never by the cable as this could damage ...

Page 36: ... from the control panel 3 Connect the mains plug 4 Turn on the water tap 5 Close the washing machine door do not load any laundry 6 Select thei Cottons programme and set the temperature to 90 C 7 Open the detergent drawer 8 Pour approx 1 litre of water into compartment II 9 Pour standard detergent into compartment II Note To prevent foaming only use half of the amount of detergent recommended by t...

Page 37: ...re initial use Notes The transport locks must be removed To prevent unused detergent from flowing straight into the drain during the next wash Pour approximately 1 litre of water into compartment II and select and start the Empty programme ...

Page 38: ...pliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 Appliances with Aqua Stop do not need to be supervised during operation nor secured afterwards by turnin...

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