en
After-sales service
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After-sales service
After-sales service
If you cannot correct the fault yourself,
(see section, Faults and what to do
about them
), please
contact our after-sales service.
~
Cover page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give the after-sales service the
product number (E no.) and the
production number (FD) of the
appliance.
You can find this information,
*depending on the model:
On the inside of the washing machine
door*/in the opened service flap* and
on the rear of the appliance.
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
carried out by trained service personnel
using genuine spare parts.
Foam escapes from the
detergent drawer.
■
Too much detergent used?
Mix one tablespoon of fabric softener with 1/2 litre water and pour into
compartment
II
(not for outdoor fabrics, sportswear fabrics or those made
with down).
Reduce the detergent dosage for the next wash cycle.
■
Improper detergent use? Only use detergent suitable for front-loading
washing machines.
Intense noise, vibrations
and "wandering" during
spinning.
■
Is the appliance levelled? Level the appliance.
■
Are the appliance feet fixed? Secure the appliance feet.
■
Transport locks removed? Remove the transport locks.
Indicator lamps do not
function during operation.
■
Power cut?
■
Circuit breakers tripped? Switch the circuit breakers back on or replace
them.
■
If the fault occurs repeatedly, call the after-sales service.
Detergent residues on the
laundry.
■
Occasionally, phosphate-free detergents contain water-insoluble residues.
■
Select
q
Rinse
or brush the laundry after washing.
If you cannot correct a fault yourself (after switching off/on) or a repair is required:
■
Set the programme selector to off position. The appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the tap and call the after-sales service.
Faults
Cause/remedial action
Product number
Production number
(1U
)'
Summary of Contents for WM08K060HK
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