Siemens WG54G201GB, User Manual And Installation Instructions

Page: 40 / 52

en
Troubleshooting
40
Fault Cause and troubleshooting
The programme does
not start.
1.
Close the door.
2.
Press
Start/Reload
to start the programme.
Childproof lock is activated.
▶
→ "Deactivating the childproof lock", Page 32
Ready in
is activated.
▶
Check whether
Ready in
is activated.
→ "Buttons", Page 23
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
Start/Reload
to start the programme.
The door cannot
be opened. The temperature is too high.
▶
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 31
Water level is too high.
▶
Select a suitable programme for draining.
→
"Programmes", Page 25
Power failure.
▶
Open the door using the emergency release.
→
"Emergency release", Page 46
The water is not drain-
ing. Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→ "Cleaning the drain pump", Page 34
The water outlet hose is connected too high.
▶
Install the water outlet hose at a maximum height of
1 metre.
Pump cover is not correctly assembled.
▶
Correctly assemble the pump cover.
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).