Siemens WD4HU541GB User Manual And Installation Instructions Download Page 43

Page: 43 / 60

Troubleshooting

Fault

Cause and troubleshooting

The filter in the water inflow is blocked.

▶

Clean the water inflow filter.

The tap is turned off.

▶

Turn on the tap.

The water inlet hose is kinked or jammed.

▶

Ensure that the water inlet hose is not kinked or
jammed.

"E:35 / -10"

There is water in the base trough.

▶

Turn off the water tap.

▶

Call the after-sales service.
→

"Customer Service", Page 52

The appliance is leaking.

▶

Turn off the water tap.

▶

Call the after-sales service.
→

"Customer Service", Page 52

lights up.

The temperature is too high.

▶

Wait until the temperature has dropped.

▶

→

"Cancelling the programme", Page 33

Water level is too high.

▶

Select a suitable programme for draining.
→

"Programmes", Page 25

Detergent dosage is too high.

▶

Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).

▶

Reduce the amount of detergent for the next wash-
ing cycle with the same load.

"H:95" lights up altern-
ately with End.

The water pressure is low.

▶

See
→

", Page 43

All other error codes.

Malfunction

▶

Call the after-sales service.
→

"Customer Service", Page 52

The appliance is not
working.

The mains plug of the power cord is not plugged in.

▶

Connect the appliance to the power supply.

The circuit breaker in the fuse box has tripped.

▶

Check the circuit breaker in the fuse box.

There has been a power cut.

Summary of Contents for WD4HU541GB

Page 1: ...WD4HU541GB en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...necting the appliance to the electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 5 4 Operating logic 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 22 9 Dryness level 24 9 1 Changing the dryness level 24 10 Programmes 25 11 Accessories 29 12 Laundry 29 12 1 Prepari...

Page 3: ...n the ap pliance 36 16 5 Deactivating Wi Fi on the appliance 36 16 6 Resetting the appliance network settings 36 16 7 Remote start 36 16 8 Data protection 37 17 Basic settings 37 18 Cleaning and servicing 37 18 1 Cleaning the drum 37 18 2 Cleaning the detergent drawer 37 18 3 Cleaning the drain pump 38 19 Troubleshooting 41 19 1 Emergency release 51 20 Transportation storage and disposal 51 20 1 R...

Page 4: ... and freshening up fabrics that are washed with water and suitable for dryers In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided...

Page 5: ...ppliance to a circuit that is regularly switched on and off by the energy supplier When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not ...

Page 6: ... hoses and power cords in such a way that there is no risk of tripping If the appliance is moved by holding onto protruding components such as the appliance door the parts may break off Do not move the appliance by holding onto protruding parts CAUTION Risk of cutting Touching sharp edges on the appliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when in...

Page 7: ...repair so that the appliance door will no longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of explosion If there is coal dust or flour in the air around the appliance this may cause an explosion Keep the area around the appliance clean during o...

Page 8: ...ing WARNING Risk of fire If drying is interrupted early the laundry is not cooled sufficiently and may ignite Do not interrupt the drying programme early If drying is interrupted early remove the laundry immediately and spread it out CAUTION Risk of injury The covering plate may break if you stand on or climb onto the appliance Do not stand on or climb onto the appliance The appliance may tip over...

Page 9: ...gerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam o...

Page 10: ...ithout any additional connecting elements such as adapters exten sions valves or similar Make sure that the valve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm ...

Page 11: ...rer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the appli ance afterwards a The drier the laundry the shorter the programme duration when dry ing which...

Page 12: ...rate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 29 Note The appliance has been tested at the factory to check it is in working order As a result water stains may remain in the appliance These marks will disappear after the first wash cycle The delivery consists of the following Tumble dryer Accompany...

Page 13: ...thickness of 30 mm which is screwed tightly to the floor Kitchen unit Only install the appliance under neath a continu ous worktop that is securely con nected to adja cent cabinets Required niche width 60 cm Against a wall Do not trap the hoses between the wall and the appliance 4 4 Removing the transit bolts The appliance is secured for trans portation using transit bolts on the rear of the appli...

Page 14: ...able from the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Removing the transport struts 1 Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver 2 Remove the transport struts ...

Page 15: ...mm 3 4 2 Open the water tap carefully and check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Note O...

Page 16: ... a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 8 Connecting the appliance to the electricity supply Note Your electrical domestic install ation for this appliance must comply with the local legal provisions and safety regulations and should in c...

Page 17: ...pliance here 1 2 4 7 3 5 9 8 8 6 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 38 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 15 6 Transport struts Page 14 7 Power cord Page 16 8 Transit bolts Page 13 9 Water inlet hose Page 15 ...

Page 18: ... 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 Programmes Page 25 2 Buttons and display 3 Buttons 5 4 Operating logic ATTENTION Pressing on the display with force may cause...

Page 19: ... a few seconds 2 Set the Drum Clean programme 3 Close the door 4 Pull out the detergent drawer 5 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 6 Push in the detergent drawer 7 Press to start the programme a The display ...

Page 20: ...ing Approximate expected programme dura tion or programme time remaining 8h 1 Ready in time Buttons Page 22 6 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg Pretreatment Programme status Wash Programme status Rinse Programme status Spin Programme status End End of pro gramme Programme status Drying Programme status Anti crease Programme status 1 Example ...

Page 21: ...Home Connect Page 34 Energy manager The appliance is connected to the smart energy system energy manager Foam detection system The appliance has detected too much foam Door Lights up The door is locked and can not be opened Off The door is unlocked and can be opened Tap No water pressure The water pressure is too low E 35 10 1 Error Error code error display signal 1 Example ...

Page 22: ...mber of hours Once the programme has started the programme duration is displayed Note Use the buttons to set the set ting values Multiple selection Basic settings speed Activate Deactivate Activate or deactivate a shorter pro gramme duration Note Energy consumption increases The washing result is not affected by this Prewash Activate Deactivate Activate or deactivate prewash e g for washing heavil...

Page 23: ...r program Silent Activate Deactivate Activate or deactivate Silent Wash e g for washing during the night The audible signal at the end of pro gramme is deactivated and the final spin speed is reduced dry Activate Deactivate Activate or deactivate drying without washing beforehand wash dry Activate Deactivate Activate washing with subsequent dry ing Iron dry Activate Deactivate The dryness level de...

Page 24: ... layered laundry The laundry is dry Normal single layered laundry The laundry is still a little damp after drying To prevent creasing iron the laun dry immediately after drying or hang up the laundry while it is still damp 9 1 Changing the dryness level For some programmes you can change the dryness level so that your laundry will be drier or more damp 1 Set a washing and drying pro gramme or a dr...

Page 25: ... 40 C up to 60 C as per the care symbol can be washed together The washing performance corresponds to the best possible washing performance class ac cording to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best pos sible energy efficiency with the best possible washing result You cannot change the wash...

Page 26: ...s with hooks eyelets or clips in a mesh laundry bag Programme setting Max 40 C Max 800 rpm 2 0 2 Wool Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suitable for wool Programme setting Max 40 C Max 800 rpm 2 0 1 0 Rinse Rinse and then spin the laundry and drai...

Page 27: ...ent that is suitable for machine washing Do not use fabric softener Place the detergent for outdoor fabrics in compartment II in the detergent drawer and the waterproofing agent in the compart ment Detergent drawer Page 18 After treat the laundry in accordance with the manufacturer s instructions Programme setting Max 40 C Max 800 rpm 1 0 1 0 Drum Clean Cleaning and caring for the drum Use this pr...

Page 28: ...otes The laundry is not dried or washed If you use the smartFinish programme often without washing in between this may cause odours in the appliance 3 1 0 myTime Wash items made from cotton linen or syn thetic or blended fabrics Short programme for items of lightly to nor mally soiled laundry Note If you only want to dry the laundry and not wash it press dry Programme setting Max 40 C Max 1200 rpm...

Page 29: ... drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks and eyes Tie cloth belts apron strings etc together or use a laundry bag Tie together longer drawstrings and...

Page 30: ...ay damage stainless steel Do not use bleaching agents in the appliance operation 14 Basic operation operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com 14 1 Switching on the appli ance Requirement The appliance has been correctly installed and connec ted Installation and connection P...

Page 31: ...uirement The laundry is pre pared Laundry Page 29 1 Open the door Make sure that the drum is empty 2 Place the laundry in the drum 3 Close the door Ensure that there is no laundry trapped in the door 14 6 Inserting the measuring aid for liquid detergent If you order the measuring aid as an accessory you must use the measur ing aid 1 Pull out the detergent drawer 2 Press down on the insert and re m...

Page 32: ...e This can take up to 2 minutes after which water enters the drum a The display shows either the pro gramme duration or the Ready in time a After the programme has ended the display shows End 2 If is selected the laundry is not spun and the water is drained after rinsing Notes If the laundry is not removed the Anti Crease programme starts after 15 minutes The programme takes around 30 minutes The ...

Page 33: ...emove the laundry Page 33 14 13 Cancelling the drying programme 1 Press a The appliance switches off 2 Switch the appliance on again 3 To start the cooling process Se lect the programme 4 Press 14 14 Unloading the laundry 1 Open the appliance door 2 Remove the laundry 14 15 Switching off the appli ance 1 Press 2 Wipe the rubber gasket dry and re move any foreign objects 3 Leave the appliance door ...

Page 34: ...in the Home Connect app Notes Please note the safety precautions in this instruction manual and make sure that they are also ob served when operating the appli ance via the Home Connect app Safety Page 4 Operating the appliance on the ap pliance itself always takes priority During this time it is not possible to operate the appliance using the Home Connect app 16 1 Connecting the appli ance to a W...

Page 35: ...ct the mobile device to the HomeConnect Wi Fi network and enter the Wi Fi password key HomeConnect a Your mobile device connects to the appliance The connection pro cess may take up to 60 seconds 5 Open the Home Connect app on your mobile device and carry out the steps in the app 6 In the Home Connect app enter the network name SSID and password key for your home net work 7 Carry out the steps in ...

Page 36: ...s switched back on 16 6 Resetting the appliance network settings 1 Press and hold for at least 3 seconds 2 Set the programme to position 5 a The display shows rES 3 Press a The display shows YES 4 Press a The network settings are reset a If End is shown on the display the network settings are reset 16 7 Remote start Enable the appliance for remote start via the Home Connect app Activating remote s...

Page 37: ...can be retrieved in the Home Connect app 17 Basic settings You can configure the basic settings for your appliance to meet your needs Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com 18 Cleaning and servi cing To keep your appliance working effi ciently for a long time it is important to cl...

Page 38: ...sh and then dry them 5 Fit the insert and click it into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer 18 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply ...

Page 39: ...ke the drain hose out of the holder 7 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder ...

Page 40: ...ce water may remain in the drain pump unscrew the pump cap carefully 2 Clean the interior the thread on the pump cap and the pump hous ing 3 Insert the pump cap 4 Screw the pump cap as far as it will go 90 The handle on the pump cap must be in a vertical position 5 Insert and close the service flap 2 1 ...

Page 41: ...r drying 1 Remove the laundry from the drum as soon as the drying programme has finished 2 Spread the items of laundry for cooling Unsuitable programme for the type of fabric Set the suitable programme for the type of fabric Easy Care fabrics are dried for too long Spin noise during the drying phase Thermal spinning is active The drying time is too long The ambient temperature is greater than 30 C...

Page 42: ...rtment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next wash ing cycle with the same load Unapproved extension installed on the water drain hose Remove any unapproved extensions from the water hose Connecting the appliance Page 15 The pump cap is not fully screwed in Ensure that the pump cap is screwed in all the way into the appliance The ...

Page 43: ...33 Water level is too high Select a suitable programme for draining Programmes Page 25 Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next wash ing cycle with the same load H 95 ligh...

Page 44: ...ogramme The door cannot be opened The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 33 Water level is too high Select a suitable programme for draining Programmes Page 25 Power failure Open the door using the emergency release Emergency release Page 51 The water is not drain ing Drain pipe or water outlet hose is blocked Clean the drain pipe and the w...

Page 45: ...not flowing in Detergent is not being dispensed You have not pressed Press The filter in the water inflow is blocked Clean the water inflow filter The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The spin cycle runs several times The unbalanced load detection system eliminates an imbalance by repeatedly redistri...

Page 46: ...ent for the next wash ing cycle with the same load High spin speed not reached A low spin speed is selected The next time you run a wash cycle set a higher spin speed is activated Select the programmes that are suitable for the type of fabric Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large an...

Page 47: ...perating noise The spin result is not satisfactory The laun dry is too wet too damp A low spin speed is selected The next time you run a wash cycle set a higher spin speed Start the Spin programme is activated Select the programmes that are suitable for the type of fabric Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is cau...

Page 48: ...tion to your home net work cannot be established 1 Ensure that the home network is available 2 Reconnect the appliance to the home network Connecting the appliance to a WLAN home net work Wi Fi with WPS function Page 34 Connecting the appliance to a WLAN home net work Wi Fi without WPS function Page 35 Water is leaking out at the water inlet hose Water inlet hose is not correctly securely connecte...

Page 49: ...as finished 2 Spread the items of laundry for cooling Unsuitable dryness level set Drying target not adjusted Load too small Moisture sensor dirty Water tap is closed during the drying phase Make sure that the water tap also remains open during the drying phase The ambient temperature is greater than 30 C Ensure that the ambient temperature is lower than 30 C Insufficient air circulation at the ap...

Page 50: ...rent sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if foam build up is too high Not a fault no action required Drum jerks after the programme starts This is caused by an internal motor test Not a fault no action required Rushing hissing noise Water is flushed under pressure into the detergent drawer Not a fault normal oper...

Page 51: ... the appliance Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www siemens home bsh group com 1 Turn off the water tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 38 6 Detach the hoses 20 2 Inserting the transit bolts Secure t...

Page 52: ...roughout the EU 21 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on...

Page 53: ...Customer Service en 53 Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly ...

Page 54: ...co 40 60 wash dry 2 6 0 8 00 3 820 88 0 23 0 1 Eco 40 60 wash dry 2 3 0 4 00 1 950 53 0 23 0 1 Cottons 20 C 10 0 4 00 0 500 94 0 22 1400 53 00 Cottons 40 C 10 0 4 00 1 200 94 0 39 1400 53 00 Cottons 60 C 10 0 3 23 1 900 94 0 55 1400 53 00 Cottons 40 C 10 0 4 29 1 400 110 0 39 1400 53 00 Easy Care 40 C 4 0 2 29 0 800 62 0 44 1400 28 00 Mixed Fabrics 40 C 4 0 1 00 0 700 48 0 41 1400 55 00 Wool 30 C ...

Page 55: ...on about your model online at https eprel ec europa eu 1 This web address is linked to the official EU EPREL product database Please then follow the instructions on searching for the model The model identifier is made up of the charac ters before the slash in the product number E Nr on the rating plate Al ternatively you can also find the model identifier in the first line of the EU energy label 2...

Page 56: ...ge for your appliance 1 Only applies to Great Britain 2 4 GHz band 2400 2483 5 MHz Max 100 mW 5 GHz band 5150 5350 MHz 5470 5725 MHz Max 100 mW BE BG CZ DK DE EE IE EL ES FR HR IT CY LI LV LT LU HU MT NL AT PL PT RO SI SK FI SE NO CH TR IS UK NI 5 GHz WLAN Wi Fi For indoor use only AL BA MD ME MK RS UK UA 5 GHz WLAN Wi Fi For indoor use only 1 Only applies to Great Britain ...

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Page 60: ...hen GERMANY www siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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