Siemens WA14LQHVZA User Manual And Installation Instructions Download Page 71

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Summary of Contents for WA14LQHVZA

Page 1: ...e WA14LQHVZA en User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...ting logic 19 6 Display 21 7 Buttons 24 8 Programmes 27 9 Accessories 35 10 Before using for the first time 35 10 1 Starting an empty washing cycle 35 11 Laundry 36 11 1 Preparing the laundry 36 11 2 Sorting laundry 37 11 3 Degrees of soiling 37 11 4 Care symbols on the care labels 37 12 Detergents and care products 38 12 1 Detergent recommendation 38 12 2 Detergent dosage 38 13 Basic operation 39...

Page 3: ... 17 1 Overview of the basic set tings 48 17 2 Changing the basic set tings 48 18 Cleaning and servicing 48 18 1 Tips on appliance care 48 18 2 Cleaning the drum 49 18 3 Cleaning the detergent drawer 49 18 4 Descaling 51 18 5 Cleaning the drain pump 51 18 6 Cleaning the water outlet hose at the siphon 53 18 7 Clean the water inlet filters 53 19 Troubleshooting 56 20 Transportation storage and dispo...

Page 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Page 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Page 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Page 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Page 8: ...he appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of burns When washing...

Page 9: ...gerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam o...

Page 10: ...ting elements such as adapters exten sions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar a...

Page 11: ...r amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At low temperatures the appliance consumes less energy For light to normal soiling lower temperatures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in a tumbl...

Page 12: ...ial damage Page 10 sections to ensure that you use the appliance safely ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from the drum before starting the appliance 1 Remove any packaging and pro tective covers completely from the appliance F...

Page 13: ...information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not operate the appliance without a cover cap WARNING Risk of injury When using the appliance on a base the appliance may tip over Always secure the feet of the appli ance to...

Page 14: ... a wooden joist floor Place the appli ance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitchen unit A niche width of 60 cm is re quired Only install the appliance un derneath a continuous worktop that is securely con nected to adja cent cabinets Installation loca tion Requirements On a wall Do not trap the hoses betwe...

Page 15: ...power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps 4 5 Connecting the appliance Connecting the water inlet hose Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sec tions to ensure that you use the appliance safely ...

Page 16: ...re and may come loose from the installed con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Drainage into a siphon Secure the con nection point with a 24 40 mm hose clamp Drainage into a washbasin Fix and secure the water outlet using an elbow Page 35 Drainage into a plastic pipe with rubber sleeve ...

Page 17: ... against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection detai...

Page 18: ...r appliance 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 51 2 Door 3 Detergent drawer Page 19 4 Controls Page 19 5 Water outlet hose Page 16 6 Power cord Page 17 7 Transit bolts Page 14 ...

Page 19: ...use the control panel to configure all functions of your appliance and to obtain information about the operating status 3 2 1 1 Programmes Page 27 2 Programme selector Page 39 3 Buttons Page 24 and dis play Page 21 5 4 Operating logic ATTENTION Pressing on the display with force may cause damage Do not apply heavy pressure on the display Do not press on the display using pointed or sharp objects ...

Page 20: ...en Familiarising yourself with your appliance 20 1 2 ...

Page 21: ...tion or programme time remaining 10 1 Ready in time The programme end has been set and the remaining number of hours is displayed Buttons Page 24 10 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg Pretreatment Programme status Wash Programme status Rinse Programme status Spin Programme status End End of pro gramme Programme status 1 2 3 Extra Rinse Additional rins...

Page 22: ...telligent dosing system for liquid detergent is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 42 liquid detergent Dispenser for li quid detergent or fabric softener Lights up The intelligent dosing system for liquid detergent or fabric softener is activated Flashes The fill level of the dispenser is below the minimum level Intelligent d...

Page 23: ... The programme duration is exten ded Foam detection system The appliance has detected too much foam Door Lights up The door is locked and can not be opened Flashes The door is not closed prop erly Off The door is unlocked and can be opened Tap No water pressure The water pressure is too low Detergent drawer The detergent drawer has not been pushed in fully E 35 10 1 Error Error code error display ...

Page 24: ... the intelligent dosing sys tem for liquid detergent Press the button for approx 3 seconds to set the basic dosage Intelligent dosing system Page 42 i Dos Activate Deactivate Dispenser con tents Basic dosage Briefly press the button to activate or deactivate the intelligent dosing sys tem for fabric softener or liquid de tergent Press the button for approx 3 seconds to specify the contents of the ...

Page 25: ...safety reasons in the following circum stances The door is open The detergent drawer has not been pushed in fully 3 sec Child lock Activate Deactivate Activate or deactivate the childproof lock Disable the control panel to prevent unwanted or accidental operation If the childproof lock is activated and the appliance has been switched off the childproof lock remains activated Childproof lock Page 4...

Page 26: ...tivate soaking Before the main wash cycle starts the laundry remains in the water for longer For laundry with particularly stubborn soiling Easy Iron Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a washing line...

Page 27: ... Page 37 Programme Description Max load kg Programme settings Max temperature C Max spin speed rpm 1 Speed i Dos i Dos Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitable as a short pro gramme for normally soiled laundry when you activate Speed If Speed is activ ated the maximum load ca pacity is reduced to 5 kg 10 90 1400 Cotton Colour Wash hard wearing items m...

Page 28: ...rom the set washing temperature The washing performance meets legal requirements Eco 40 60 Wash items made from cot ton linen or blended fabrics Note Textiles which can be washed from 40 C up to 60 C as per the care symbol can be washed to gether The washing performance corresponds to the best pos sible washing performance class according to the legal requirements 10 1400 1 Programme setting ...

Page 29: ...y adjusted depending on the load size in order to achieve the best possible en ergy efficiency with the best possible washing result You cannot change the washing temperature Easy care Wash items made from syn thetic or blended fabrics 4 60 1200 Quick Mix Wash items made from cot ton linen or synthetic or blended fabrics Suitable for lightly soiled laundry 4 60 1400 1 Programme setting ...

Page 30: ...etics Use a detergent that is suit able for delicates or silk Note Wash especially delic ate items or items with hooks eyelets or clips in a mesh laundry bag 2 40 800 Wool Hand or machine washable items that are made from wool or contain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use a detergent that is suit able for wool 2 40 800 1 Programme s...

Page 31: ... and drains the water If you only want to drain the water activate The laun dry is not spun 1400 Additional pro grams Select additional pro grammes directly via the Home Connect app A description of the pro grammes can be found in the Home Connect app The selectable programme settings depend on the selec ted programme Note Your appliance must be connected to your home network and registered in 1 P...

Page 32: ...omatic 60 Wash hard wearing items made from cotton synthetic or blended fabrics Intensive laundry care The degree of soiling and the type of fabric are automatic ally detected The washing process is adapted 6 Curtains Wash curtains and blinds Programme for washing heavy curtains up to a max imum of 4 kg or lightweight curtains measuring 25 30 m 4 40 800 1 Programme setting ...

Page 33: ...e for curtains when washing lightweight curtains Note Remove the curtain hooks or wash the curtains in a mesh laundry bag Tip is activated and can be deactivated Duvet Wash pillows or quilts stuffed with synthetic fibres or down fillings Wash large items separately Use a detergent that is suit able for down or delicates Use sparingly Do not use fabric softener 60 1200 1 Programme setting ...

Page 34: ...from laundry items by rolling them up before you wash them Rapid 15 30 Wash items made from cot ton synthetic or blended fab rics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the pro gramme duration to 15 minutes activate Speed The maximum load is re duced to 2 kg 4 40 1200 1 Programme setting ...

Page 35: ...ng for the first time 10 Before using for the first time Before using for the first time Prepare the appliance for use 10 1 Starting an empty wash ing cycle Your appliance was inspected thor oughly before leaving the factory To remove any residual water run the first wash cycle without any laundry Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections...

Page 36: ... that you use the appliance safely ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks ...

Page 37: ... first time you wash them 11 3 Degrees of soiling Degree of soiling Soiling Examples Light No dirt or stains are vis ible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains are vis ible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one w...

Page 38: ...aching agents in the appliance 12 1 Detergent recommendation Detergent Fabrics Pro gramme Temperature Standard detergent with optical brighten ers Heat resistant white fabrics made from cotton or linen Cotton From cold up to 90 C Detergent for colours without bleach or op tical brighteners Coloured fabrics made from linen or cotton Cotton From cold up to 60 C Detergent for col ours delicates witho...

Page 39: ...the manufacturer s packaging If you are not using manual dosage adjust the dosage to the actual load If intelligent dosing is activated do not adjust the dosage to the actual load capacity The quantity of de tergent and fabric softener is auto matically calculated via the basic dosage Page 43 and the amount of laundry detected The basic dosage setting must always comply with the dosage for a load ...

Page 40: ...me settings You can save your individual pro gramme settings as favourites Requirements A programme has been set The programme settings have been adjusted Press and hold for approx 3 seconds Press to call up the saved pro gramme Note To overwrite the saved pro gramme repeat the steps above 13 5 Loading laundry Notes Please read the information in the Safety Page 4 and Preventing material damage Pa...

Page 41: ...in time first Press a The display shows either the pro gramme duration or the Ready in time 13 8 Adding laundry Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Press The appliance is paused and checks whether it is possible to add or remove laundry Take note of the programme status 2 Add or remove l...

Page 42: ...ctive even after the appliance has been switched off 14 2 Deactivating the child proof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold 3 sec for ap prox 3 seconds Intelligent dosing system 15 Intelligent dosing sys tem Intelligent dosing system The optimum quantities of liquid de tergent and fabric softener are dis pensed automatically depending ...

Page 43: ...is reset If you use both dispensers for li quid detergent you must select a dispenser which is to be used dur ing washing Adjusting the dispenser contents 1 Press and hold i Dos for ap prox 3 seconds 2 To set press i Dos a The display shows 3 To set press i Dos again 4 To end the setting process wait briefly 15 3 Basic dosage The basic dosage depends on the manufacturer s instructions for the de t...

Page 44: ...this instruction manual and make sure that they are also ob served when operating the appli ance via the Home Connect app Safety Page 4 Operating the appliance on the ap pliance itself always takes priority During this time it is not possible to operate the appliance using the Home Connect app 16 1 Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in th...

Page 45: ...quirement The Home Connect app is open and you have logged on 1 Press and hold for at least 3 seconds a The display shows Aut 2 Set the programme to position 2 a The display shows SAP 3 Press a flashes in the display a The appliance now sets up its own Wi Fi network with the name SSID HomeConnect 4 Call up the Wi Fi settings on the mobile device Connect the mobile device to the HomeConnect Wi Fi n...

Page 46: ...ified in the consumption value table 1 Press and hold for approx 3 seconds 2 Set the programme to position 4 a The display shows Con 3 Press repeatedly until the dis play shows on a Wi Fi is activated 16 6 Deactivating Wi Fi on the appliance 1 Press and hold for at least three seconds 2 Set the programme to position 4 a The display shows Con 3 Press repeatedly until the dis play shows oFF a Wi Fi ...

Page 47: ...ata to the Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial re...

Page 48: ... low 2 me dium 3 high 4 very high Set the display brightness 17 2 Changing the basic set tings 1 In order to set the basic settings press the button 2 To set the required basic setting press the button a The display shows the set basic setting and the current value 3 To change the value press 4 To exit the basic settings switch off the appliance Cleaning and servicing 18 Cleaning and servi cing Cl...

Page 49: ...wash at tem peratures of at least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent drawer to dry Run the Baumwolle 90 C pro gramme without laundry Add washing powder 18 3 Cleaning the detergent drawer If you change detergent or the deter gent drawer is dirty clean the deter gent drawer and the pump unit of the intelligent dosing system Note Please re...

Page 50: ...ump unit in the dishwasher and do not immerse it in water Protect the electrical connection on the rear against water deter gent and fabric softener residue Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the lid with a soft damp cloth or hand shower 9 Dry the detergent drawer lid and pump unit and reinsert them ...

Page 51: ...ur after sales service 18 5 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the ...

Page 52: ...t solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The drain pump is empty Page 51 1 Since water may remain in the drain pump rem...

Page 53: ...nce s mains plug from the power supply 3 Loosen the hose clamp and care fully remove the water outlet hose Residual water may leak out 4 Clean the water outlet hose and si phon connecting piece 5 Reattach the water outlet hose and secure the connection point using the hose clamp 18 7 Clean the water inlet fil ters Emptying the water inlet hose 1 Turn off the tap 2 Set the Cottons programme 3 Start...

Page 54: ... Remove the water inlet hose from the tap 2 Clean the filter with a small brush 3 Connect the water inlet hose and check for leaks Cleaning the filter on the appliance Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely Requirement The water inlet hose is empty Emptying the water inlet hose Page 53 1 Disc...

Page 55: ...Cleaning and servicing en 55 2 Use pliers to remove the filter 3 Clean the filter with a small brush 4 Reinsert the filter 5 Connect the hose and check for leaks 2 1 ...

Page 56: ...ing mode is active Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 51 The water outlet hose is connected too high Install the wa...

Page 57: ...dial action possible The filters in the water inflow are blocked Clean the filters in the water inflow Page 53 The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed The detergent drawer has not been pushed in as far as it can go Push the detergent drawer in as far as it will go The pump unit is not inserted 1 Insert ...

Page 58: ...is too high Start the Drain programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press to start the programme flashes Door is not closed 1 Close the door 2 Press to start the programme All other error codes Malfunction Call the after sales service Customer Service Page 69 The appliance is not working The mains plug of the power cord is not p...

Page 59: ...ndicator appears again call our after sales service Customer Service Page 69 Note You can start the washing programme if you de activate the intelligent dosing system and dose manu ally Buttons Page 24 The door cannot be opened is activated Continue the programme by selecting Spin or Drain and pressing The temperature is too high Wait until the temperature has dropped Cancelling the programme Page...

Page 60: ...mount of deter gent for the next washing cycle with the same load Unapproved extension installed on the water drain hose Remove any unapproved extensions from the water hose Connecting the appliance Water is not flowing in Detergent is not being dispensed You have not pressed Press The filters in the water inflow are blocked Clean the filters in the water inflow Page 53 The tap is turned off Turn ...

Page 61: ... operating Drum jerks after the programme starts This is caused by an internal motor test Not a fault no action required Vibrations and move ment of the appliance whilst spinning Appliance is not correctly aligned Aligning the appliance The appliance feet are not fixed Secure the appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Heavy foam build u...

Page 62: ...that the drain pipe and water drain hose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme Rushing hissing ...

Page 63: ...e type of fab ric Select the programmes that are suitable for the type of fabric Programmes Page 27 The spin result is not satisfactory The laun dry is too wet too damp A low spin speed is selected The next time you run a wash cycle set a higher spin speed Start the Spin programme is activated Select the programmes that are suitable for the type of fabric Programmes Page 27 Drain pipe or water out...

Page 64: ... 2 Drain the dispenser Cleaning the detergent drawer Page 49 3 Clean the dispenser 4 Refill the dispenser Filling the dispenser Page 42 Basic dosage is not correctly adjusted If intelligent dosing is activated reduce the basic dosage Page 43 Detergent residue on the dry laundry Detergents may contain water insoluble substances that deposit on the laundry Brush out the laundry after washing and dry...

Page 65: ...home connect com No connection to the home network Wi Fi is switched off Activating Wi Fi on the appliance Page 46 Wi Fi is activated but a connection to your home net work cannot be established 1 Ensure that the home network is available 2 Reconnect the appliance to the home network Connecting the appliance to a WLAN home net work Wi Fi with WPS function Page 44 Connecting the appliance to a WLAN...

Page 66: ...oting Odours have formed in the appliance Humidity and detergent residue may promote the formation of bacteria Cleaning the drum Page 49 If you are not using the appliance leave the door and detergent drawer open so that residual water can evaporate ...

Page 67: ...ransportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances 20 1 Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 53 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solution Cleaning the drain pump Page 51 6 D...

Page 68: ...truct the ap pliance door or prevent it from opening With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of the appliance in an en vironmentally friendly manner Information about current disposal m...

Page 69: ...etails for Customer Ser vice can be found in the enclosed Customer Service directory or on our website 21 1 Product number E Nr and production number FD You can find the product number E Nr and the production number FD on the appliance s rating plate Depending on the model the rating plate is located On the inside of the door On the inside of the maintenance flap On the rear of the appliance Make ...

Page 70: ...y de clares that the appliance with Home Connect functionality meets the es sential requirements and other relev ant provisions of the Directive 2014 53 EU A detailed RED Declaration of Con formity can be found online at www siemens home bsh group com among the additional documents on the product page for your appliance 2 4 GHz band 100 mW max 5 GHz band 100 mW max BE BG CZ DK DE EE IE EL ES FR HR...

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Page 72: ...9001554469 9001554469 010114 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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