Siemens SN85E800BE User Manual Download

Page: 48 / 68

Troubleshooting

Fault

Cause

troubleshooting

Appliance door opens too
wide at the end of the pro-
gramme.

Door is not correctly adjus-
ted.

▶

Adjust the appliance door as de-
scribed in the installation instruc-
tions.
The door gap must be at least
70 mm - 100 mm.

Wrong screws used to ad-
just the door gap.

▶

Use size 4X30 bolts to adjust the
door gap.
The bolts are included in the scope
of supply.
If you use bolts that are too long,
this can deactivate the function of
automatic door opening.

Appliance door does not
open.

Childproof lock is activated.

▶

Press the top of the door in the
middle twice in quick succession.

Door is not correctly adjus-
ted.

▶

Adjust the appliance door as de-
scribed in the installation instruc-
tions.

Appliance has no power.

▶

Check the mains plug and fuses.

Position the emergency release
supplied on the top right and left of
the cabinet panel.

Open the appliance door by pulling
lightly.

Appliance door and door
seal are soiled.

▶

Clean the appliance door and door
seal with a damp cloth and a little
washing-up liquid.

Automatic door opening is
not in home position.

▶

Wait one second after closing the
appliance door.

Appliance door opens too
wide when activated.

Door is not correctly adjus-
ted.

▶

Adjust the appliance door as de-
scribed in the installation instruc-
tions.

Summary of Contents for SN85E800BE

Page 1: ...Dishwasher SN85E800BE en User manual Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...grammes 20 Information for test institutes 22 Favourite 22 Additional functions 22 Features 23 Top basket 23 Bottom basket 24 Cutlery basket 24 Etagere 25 Folding prongs 25 Knife shelf 25 Basket heights 26 Before using for the first time 26 Performing the initial configura tion 26 Water softening system 26 Overview of water hardness set tings 26 Setting the water softening sys tem 27 Special salt ...

Page 3: ...3 Cleaning products 43 Tips on appliance care 43 Machine Care 43 Filter system 45 Cleaning spray arms 46 Troubleshooting 47 Appliance safety 47 Error code Fault display Sig nal 49 Washing results 51 Home Connect problem 57 Information on display panel 57 Malfunctions 58 Mechanical damage 59 Noise 59 Clean wastewater pump 60 Transportation storage and disposal 60 Removing the appliance 60 Protect a...

Page 4: ...he information on intended use to ensure that you use the appliance correctly and safely Only use this appliance As specified in this instruction manual For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks to children and vulnerable persons This appliance may be...

Page 5: ...with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent electrical ...

Page 6: ...e or specialist outlets WARNING Risk of tipping Improper installation may cause the appliance to tip up Only install built under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets Safe use Follow these safety instructions when using the appliance WARNING Risk of serious harm to health Failure to comply with safety instructions and directions for use...

Page 7: ...on the appliance door when open Knives and utensils with sharp points can cause injuries Arrange knives and utensils with sharp points in the cutlery basket with the points downwards on the knife shelf or in the cutlery drawer WARNING Risk of scalding If you open the appliance door while the programme is run ning hot water may splash out of the appliance Open the appliance door carefully if the pr...

Page 8: ...a cracked or fractured sur face Never pull on the power cord to unplug the appliance Al ways unplug the appliance at the mains If the appliance or the power cord is damaged immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap Call Customer Service Page 61 Repairs to the appliance should only be carried out by trained specialist staff Incorrect repairs...

Page 9: ... putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close WARNING Risk of crushing With higher level appliances children can become crushed between the appliance door and cabinet doors underneath Keep an eye on children when opening and closing the ap...

Page 10: ...en away from the appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the childproof lock if fitted Never let children play with or operate the appliance Safety systems Protect children from possible hazards resulting from the appli ance The appliance is equipped with a Childproof lock Page 12 ...

Page 11: ...ll the dishwasher near heat sources e g radiat ors heat storage tanks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water ...

Page 12: ...suffocate Activate the electric childproof lock and close the appliance door Opening appliance door Page 34 Environmental protection and saving energy Environmental protection and saving energy Environmental protection and saving energy Help protect the environment by us ing your appliance in a way that con serves resources and by disposing of reusable materials properly Disposing of packaging The...

Page 13: ...E 02 Adjusts the programme strength for difficult condi tions of use e g stubborn dried on food remnants Recommended setting when using organic or eco logical detergents contain Sensor setting Description ing low levels of active agents Energy and water consumption are adjusted accordingly autoOpen Dry The appliance door opens automatic ally during the drying phase This en sures a particularly eco...

Page 14: ...e sure that the appliance is standing on the floor securely 6 Install the drainage connection Page 14 7 Install the drinking water connec tion Page 14 8 Connect the appliance to the power supply Drainage connection Connect your appliance to drainage connection so dirty water is dis charged via the wash cycle Installing the drainage connection 1 Consult the installation instructions supplied for th...

Page 15: ...alternat ing current only in the range of 220 240 V and 50 Hz or 60 Hz Please note that the water safety system is only functional if there is a power supply 1 Insert the non heating appliance plug of the power cable into the appliance 2 Insert the mains plug of the appli ance into a nearby socket The connection data for the appli ance can be found on the rating plate 3 Check that the mains plug i...

Page 16: ...ising yourself with your appliance Familiarise yourself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 12 13 1 Rating plate Rating plate with E number and FD number Page 62 The data you need for Customer Service Page 61 1 Depending on the appliance specifications ...

Page 17: ...ollecting tray where they can fully dissolve 7 Top basket Top basket Page 23 8 EmotionLight Interior lighting of the appliance Overview of basic settings Page 37 9 Cutlery shelf1 Cutlery shelf Page 25 10 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 46 11 Filter system Filter sy...

Page 18: ...ly 6 WLAN display Home Connect Page 40 7 Display The display shows information about the remain ing running time or the basic settings You can change the basic settings via the display and the setting buttons Changing basic settings Page 40 8 Programme buttons and additional functions Programmes Page 20 Additional functions Page 22 9 Start button Starting the programme Page 35 10 Remote Start Remo...

Page 19: ...Familiarising yourself with your appliance en 19 13 button If you press for approx 3 seconds you can open the basic settings Changing basic settings Page 40 1 Depending on the appliance specifications ...

Page 20: ...cing factors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Drying All Addit...

Page 21: ...C Drying Half Load IntensiveZone VarioSpeedPlus Additional functions Page 22 Speed 65 Tableware Cleaning mixed table ware and cutlery Level of soiling Removing common household food remnants lightly dried on Time optimised Cleaning 65 C Intermediate rinse Final rinse 69 C Drying Additional functions Page 22 Speed 45 Tableware Cleaning delicate table ware cutlery temperat ure sensitive plastics and...

Page 22: ...ress the right programme button Programmes Page 20 4 Press the button for the relevant additional function Additional functions Page 22 5 Press for approx 3 seconds a The selected programme and the additional function will flash a flashes a The programme and the additional function are saved Tip To reset the programme either use the Home Connect app or reset your appliance back to the factory sett...

Page 23: ...is will increase the run time and energy consumption Features Features Features You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance Top basket Arrange cups and glasses in the top basket a Knife shelf 1 You can adjust the height of the top basket to make room for larger items of tableware Adjusting top ba...

Page 24: ...on both sides 5 Slide the basket back in Bottom basket Arrange pans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown Cutlery basket Arrange cutlery in the cutlery basket always without sorting it and with the sharp points downwards 1 Depending on the appliance specifications ...

Page 25: ...olding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion Knife shelf Use the shelf for knives and long items of cutlery ...

Page 26: ...ial salt Page 27 2 Add rinse aid Page 29 3 Switch on the appliance Page 34 4 Setting the water softening sys tem Page 27 5 Set the amount of rinse aid to be dispensed Page 29 Tip You can change these settings and other Basic settings Page 37 at any time Water softening system Water softening system Water softening system Hard water leaves limescale on the tableware as well as the washing tank and ...

Page 27: ...ntil the right water hardness has been set The value H 04 is set at the fact ory 5 To save the settings press for 3 seconds Special salt You can use special salt to soften water Adding special salt If the special salt refill indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The amount of spe cial salt required depends on the wa ter hardness th...

Page 28: ...o use special salt 1 Press 2 To open the basic settings press for 3 seconds a The display shows H xx a The display shows 3 Press or repeatedly until the display shows H 00 4 To save the settings press for 3 seconds a The water softening system is switched off and the salt refill indic ator is deactivated Regeneration of the water softening system In order to obtain fault free function of the water...

Page 29: ...lid of the dispenser for rinse aid and lift 1 2 2 Add rinse aid up to the max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can cause ex cessive frothing during the wash cycle 4 Close the lid of the dispenser for rinse aid a The lid clicks into position Setting the amount of rinse aid If there are streaks or water marks on tableware change the amount of rinse aid 1 Pr...

Page 30: ... aid Page 29 separately Modern powerful detergents mainly use a low alkaline formulation with enzymes Enzymes break down starch and remove protein Oxygen based bleaching agents are generally used to remove coloured marks e g tea or ketchup Note Follow the manufacturer s in structions for each detergent Detergent Description Tabs Tabs are suitable for all cleaning functions and do not need to be me...

Page 31: ...ed automatically to ensure the best possible washing and drying result Unsuitable detergents Do not use detergent which could cause damage to the appliance or present a risk to health Detergent Description Hand washing up liquid Hand washing up liquid can cause increased froth ing and damage the appli ance Detergent con taining chlorine Chlorine residue on table ware may present a risk to health I...

Page 32: ...rgent specified is usually sufficient 3 Close the lid of the detergent dis penser a The lid clicks into position a The detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that tablets...

Page 33: ...cleaning agents are not suit able for dishwashers in conjunction with aluminium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleaning agents do not put aluminium parts in the dish washer interior Cause Recommendation The water temperat ure of the programme is too high Select a programme with lower temperat ures After the programm...

Page 34: ... of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a while 1 To prevent water dripping on the tableware unload it starting at the bottom and working up 2 Check the washing tank and ac cessories for soiling and clean if necessa...

Page 35: ...et and the additional function button flashes Setting timer programming 1 Press or a 00h 01m appears on the display 2 Use or to set the re quired start time for the pro gramme 3 Press a This activates time preselection Tip To deactivate timer program ming press or repeatedly until 00h 00m appears in the dis play Starting the programme Press a The programme has ended when the display shows 00h 00m ...

Page 36: ...e the appliance door a All displays light up a As soon as the displays are off the display shows 00h 01m and the residual water is pumped out a The programme is cancelled and ends after approx 1 minute Switching off appliance 1 Please note the information on Safe use Page 11 2 Press Tip If you press during the wash cycle the programme currently run ning will be interrupted When you switch the appl...

Page 37: ...witch the rinse aid system off with level r 00 Sensor setting SE 00 1 SE 00 SE 02 Set the water sensor for identifying soiling Sensors Page 13 Extra Dry d 00 1 d 00 d 01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d 01 or off d 00 Hot water A 00 1 A...

Page 38: ...ons Page 63 TimeLight S 01 1 S 00 S 01 Switch TimeLight on or off While the programme is running status information is projected onto the floor below the appliance door relating to timer programming the programme or the time remaining If the base panel is pulled forwards or if the appliance is installed at eye level with the cabinet front fitted flush the display is not visible Level S 00 switches...

Page 39: ...lock Page 12 on or off Level c 00 switches the childproof lock off autoOpen Dry o 02 1 o 00 o 02 Activate or deactivate automatic opening of the appliance door during the drying phase The following settings are possible With the o 00 setting automatic door opening is deactivated in all programmes With the setting o 01 automatic door opening is activated in all programmes With the o 02 setting auto...

Page 40: ...isplay shows the required set ting 5 Press or repeatedly until the display shows the right value You can change several settings 6 To save the settings press for 3 seconds 7 Close the appliance door Home Connect Home Connect Home Connect This appliance is network capable Connect your appliance to a mobile device to control its functions via the Home Connect app The Home Connect services are not av...

Page 41: ...etwork Wi Fi at its installation location 1 With the help of the Home Connect App scan the QR code 2 Follow the instructions in the Home Connect app Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings the display shows will depend on whether Home Connect has been set up and whether the appliance is ...

Page 42: ...llowing types of data to the Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settin...

Page 43: ...iance care to make sure your appliance functions properly at all times Action Benefit Wipe the door seals the front of the dish washer and the con trol panel regularly us ing a damp cloth and washing up liquid This ensures the parts of the appliance will remain clean and hy gienic If the appliance is not going to be used for a while leave the door slightly ajar This will prevent un pleasant odours...

Page 44: ...l panel or if advised to do so by the display Notes Run the Machine Care programme without any tableware in the dish washer Only use machine care products and machine cleaners specially designed for dishwashers Make sure that there are no alu minium parts e g extractor hood grease filters or aluminium pans in the interior of the appliance If you have not run Machine Care after 3 washing cycles the...

Page 45: ... filter system Check that no foreign objects fall into the sump 1 2 3 Pull down the micro filter to re move 4 Press the locking catches to gether and lift the coarse filter out 1 2 5 Clean the filter elements under run ning water Carefully clean the rim of dirt between the coarse and the fine fil ter 6 Re assemble the filter system Make sure that the locking catches on the coarse filter click into...

Page 46: ...the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spray arms for blockages under running water and remove any for eign bodies 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 47: ...ated accidently To prevent the appliance door opening accidentally activate the childproof lock Appliance door does not open at the end of the pro gramme Automatic door opening is not activated Activate the automatic door open ing Overview of basic settings Page 37 Childproof lock is activated Deactivate the childproof lock Door is not correctly adjus ted Adjust the appliance door as de scribed in...

Page 48: ...ted Press the top of the door in the middle twice in quick succession Door is not correctly adjus ted Adjust the appliance door as de scribed in the installation instruc tions Appliance has no power Check the mains plug and fuses 1 Position the emergency release supplied on the top right and left of the cabinet panel 2 Open the appliance door by pulling lightly Appliance door and door seal are soi...

Page 49: ... Water is continuously run ning into the appliance 1 Turn off the water tap 2 Call Customer Service Page 61 E 32 00 will light up altern ately or indicator for water supply lights up Supply hose is kinked Install the supply hose without kinks Water tap is turned off Turn on the water tap Water tap is jammed or furred up Turn on the water tap The flow rate must be at least 10 l min when the water s...

Page 50: ...ks into position E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewater pump Page 60 Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 60 so it clicks into position E 90 01 will light up altern ately Mains voltage is too low This is not a fault on the appliance 1 Contact an electrician 2 Have the mains voltage and ...

Page 51: ...an angle where possible The combined detergent used has a poor drying per formance 1 Use rinse aid to improve drying per formance 2 Use a different combined detergent with a better drying performance Extra Dry not activated to im prove drying performance Activate Extra Dry Tableware removed too early or drying process not yet ended 1 Wait until the programme ends 2 Only remove tableware 30 minutes...

Page 52: ...o close together or basket is overfilled 1 Arrange tableware with sufficient space in between The spray jets must reach the sur faces of the tableware 2 Avoid points of contact Spray arm rotation is blocked Arrange tableware so that it does not obstruct spray arm rotation Spray arm nozzles are blocked Clean the Spray arms Page 46 Filters are soiled Clean the filters Cleaning filters Page 45 Filter...

Page 53: ... is blocked by the tab and will not open Position the tab in the detergent dis penser crosswise not vertically Tabs are used in the quick or short programme Dissolv ing time of the tab is not at tained Select a more intensive Pro gramme Page 20 or use Powder detergent Page 30 Washing effect and dissolv ing performance are re duced after a prolonged storage time or detergent is very lumpy Change yo...

Page 54: ...r add special salt 3in1 organic eco detergent is not effective enough Set the Water softening system to the water hardness and use separ ate detergents proprietary deter gent special salt rinse aid Too little detergent is being used Increase the amount of detergent used or change Detergent Page 30 Washing programme selec ted too weak Select a more intensive washing programme Programmes Page 20 Adj...

Page 55: ...redients of food rem nants and tap water limes cale soaplike 1 Check the setting of the water softening system 2 Add special salt Adding special salt Page 27 3 If you are using combined deter gents tabs activate the water softening system Follow the information about deter gents Information on detergents Page 31 Plastic parts inside the appli ance are discoloured Plastic parts inside the appli anc...

Page 56: ... prerinse tableware Adjust the sensitivity of the sensors Sensors Page 13 Irreversible clouding of glassware Glasses are not dishwasher proof only suitable for dish washers Use dishwasher proof glasses Glasses are usually only suitable for use in a dishwasher i e long term wear or long term changes must be expected Avoid a lengthy steam phase standing time after wash cycle ends Use a programme wit...

Page 57: ...lished WLAN on router is not act ive Check the wireless network con nection of your router WLAN display is flashing Connection to home net work is not available Activate the wireless network con nection on your router Home Connect cannot be implemented correctly Home Connect set incor rectly Please consult the documents sup plied for Home Connect Technical fault is present Please consult the infor...

Page 58: ...it at least 2 minutes 3 Connect the appliance to the power supply 4 Switch the appliance on Appliance does not start The mains fuse has tripped Check the relevant fuse Mains cable is not inserted 1 Check whether the socket works 2 Check whether the mains cable is properly inserted in the socket and on the rear of the appliance Appliance door is not closed properly Close the appliance door Programm...

Page 59: ...g is not in home position Wait for a second after opening the appliance door Lid on the detergent dis penser cannot be closed Detergent dispenser or lid are blocked by sticky deter gent residue Remove detergent residue Noise Fault Cause troubleshooting Filling valves making knock ing noises Caused by the domestic in stallation No appliance fault present Does not affect functioning of the appliance...

Page 60: ...over inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal Transportation storage and disposal You can find out here how to prep...

Page 61: ...can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dispose of t...

Page 62: ... number FD and the consecutive numbering Z Nr of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website Product number E Nr pro duction number FD and con secutive numbering Z Nr You can find the product number E Nr the production number FD and the consecutive numbering Z Nr on the appliance s rating plate The rating plate ...

Page 63: ...ation about your model can be found online at https en ergylabel bsh group com1 This web address is linked to the official EU EPREL product database At the time of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternati...

Page 64: ...tten request to BSH Hausgeräte GmbH Carl Wery Str 34 D 81739 München Germany Reference OSSREQUEST The cost of performing your request will be charged to you This offer is valid three years from the date of pur chase or at least as long as we offer support and spare parts for the re spective appliance ...

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Page 68: ...001561986 9001561986 000525 650 A5 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG ...

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