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Cleaning and servicing

42

Run Machine Care without tableware
if the indicator for Machine Care
lights up on the control panel or if ad-
vised to do so by the display. The in-
dicator will go out after you have run
Machine Care. If your appliance does
not have a reminder function, we re-
commend performing Machine Care
every 2 months.

Running Machine Care

Run the Machine Care programme if
the indicator for Machine Care lights
up on the control panel or if advised
to do so by the display.

Notes

¡

Run the Machine Care programme
without any tableware in the dish-
washer.

¡

Only use machine care products
and machine cleaners specially
designed for dishwashers.

¡

Make sure that there are no alu-
minium parts, e.g. extractor hood
grease filters or aluminium pans, in
the interior of the appliance.

¡

If you have not run Machine Care
after 3 washing cycles, the indic-
ator for Machine Care will go out
automatically.

¡

For optimum cleaning perform-
ance, ensure the correct place-
ment of cleaners.

¡

Follow the safety instructions given
on the packagings of the machine
care products and machine clean-
ers.

1.

Remove any coarse soiling in the
interior with a damp cloth.

2.

Clean the filters.

3.

Place the machine care product in
the appliance interior.
Only use machine care products
specially designed for dishwash-
ers.

4.

Pour the machine cleaner into the
detergent dispenser until it is filled
completely.
Do not place any additional ma-
chine cleaner in the appliance in-
terior.

5.

Press  ⁠.

6.

Press 

⁠.

a

Machine Care is run.

a

Once the programme has ended,
the indicator for Machine Care
goes out.

Filter system

The filter system removes coarse
soiling from the dishwashing cycle.

1

2

3

1

Micro filter

2

Fine filter

3

Coarse filter

Cleaning filters

Soiling in the dishwashing water may
block the filters.

1.

After each wash check the filters
for residue.

2.

Turn the coarse filter anticlockwise

 and remove the filter system  ⁠.

Check that no foreign objects
fall into the sump.

Summary of Contents for SN25EI56CE

Page 1: ...Dishwasher SN25EI56CE en User manual Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...2 Top basket 22 Bottom basket 23 Cutlery drawer 23 Etagere 24 Folding prongs 24 Basket heights 25 Before using for the first time 25 Performing the initial configura tion 25 Water softening system 25 Overview of water hardness set tings 25 Setting the water softening sys tem 26 Special salt 26 Switching off the water softening system 27 Regeneration of the water softening system 27 Rinse aid syste...

Page 3: ...e Care 41 Filter system 42 Cleaning spray arms 43 Troubleshooting 45 Appliance safety 45 Error code Fault display Sig nal 46 Washing results 48 Home Connect problem 54 Information on display panel 55 Malfunctions 55 Mechanical damage 56 Noise 56 Clean wastewater pump 58 Transportation storage and disposal 58 Removing the appliance 58 Protect appliance from frost 59 Transporting the appliance 59 Di...

Page 4: ...it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance As specified in this instruction manual For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level Restriction on user group Avoid risks to chi...

Page 5: ...with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole i...

Page 6: ...o health Failure to comply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products WARNING Risk of explosion Adding solvents to the interior of the appliance may cause ex plosions Never add solvents to the interior of...

Page 7: ...y splash out of the appliance Open the appliance door carefully if the programme is still running WARNING Risk of tipping Overfilling the Baskets may cause the appliance to tip up Never overfill the Baskets with free standing appliances WARNING Risk of electric shock An ingress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense h...

Page 8: ...y trained specialist staff Improper repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be replaced with a special connection cable which is available from the manufacturer or his Customer Service Risk to children Follow the safety instr...

Page 9: ...p pliance door WARNING Risk of chemical burns Rinse aid and detergent may cause chemical burns to the mouth throat and eyes Keep children away from detergent and rinse aid products Keep children away from the appliance when open The wa ter in the interior of the dishwasher is not drinking water It may contain residues of detergents and rinse aid WARNING Risk of injury Children may get their finger...

Page 10: ...her near heat sources e g radiat ors heat storage tanks ovens or other appliances that gener ate heat Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses that have been used before If the water pressure is to...

Page 11: ...st dealer or local authority Saving energy If you follow these instructions your appliance will use less electricity and less water Use the Eco 50 programme The Eco 50 programme is en ergy efficient and environmentally friendly Programmes Page 19 If you do not have much tableware to wash use the additional Half Load function 1 The programme will adjust to a lower load and consumption will be reduc...

Page 12: ...before unloading the tableware The programme has ended when the display shows 00h 00m If the automatic door opening is de activated energy consumption in creases and the drying phase is usu ally reduced Overview of basic settings Page 36 Installation and connection Installation and connec tion To ensure proper operation connect the appliance to the power and water supply correctly Observe the spe ...

Page 13: ... enclosed parts 3 When doing so check that the wastewater hose is not kinked crushed or twisted 4 Also check that there is no cover in the drainage system preventing the wastewater from being dis charged Drinking water connection Connect your appliance to a drinking water connection Installing the drinking water connection Note If you are replacing the appli ance you must use a new water sup ply h...

Page 14: ...en Installation and connection 14 3 Check that the mains plug is inser ted properly ...

Page 15: ...arising yourself with your appliance Familiarise yourself with the parts of your appliance Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 12 11 1 Rating plate Rating plate with E number and FD number Page 60 The data you need for Customer Service Page 59 ...

Page 16: ...ts automatically fall out of the detergent dispenser into the tablet collecting tray where they can fully dissolve 7 Top basket Top basket 8 Cutlery drawer Cutlery drawer Page 23 9 Cutlery shelf Cutlery shelf Page 24 10 Upper spray arm The upper spray arm washes the tableware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 43 11 Filter ...

Page 17: ...ings Page 38 4 Special salt refill indicator Water softening system Page 25 5 Rinse aid refill indicator Rinse aid system Page 28 6 Water supply display Display for water supply lights up 7 Programme buttons and additional functions Programmes Page 19 Additional functions Page 21 8 Start button Starting the programme Page 34 9 button If you press for approx 3 seconds you can open the basic setting...

Page 18: ...sing yourself with your appliance 18 13 Programme sequence display The programme sequence display shows the cur rent cycle of the appliance e g washing rinsing or drying 1 Depending on the appliance specifications ...

Page 19: ...actors such as water temperat ure or pipe pressure may result in deviations Programme Use Programme sequence Additional func tions Intensive 70 Tableware Washing pots and pans non fragile tableware and cutlery Level of soiling Removing stubborn burned or dried on food remnants containing starch and protein Intensive Pre Rinse Cleaning 70 C Intermediate rinse Final rinse 69 C Drying All Additional ...

Page 20: ...C Drying Half Load IntensiveZone VarioSpeedPlus Additional functions Page 21 Speed 65 Tableware Cleaning mixed table ware and cutlery Level of soiling Removing common household food remnants lightly dried on Time optimised Cleaning 65 C Intermediate rinse Final rinse 69 C Drying Additional functions Page 21 Speed 45 Tableware Cleaning delicate table ware cutlery temperat ure sensitive plastics and...

Page 21: ... 1 Press 2 Press the right programme button Programmes Page 19 3 Press the button for the relevant additional function Additional functions Page 21 4 Press for approx 3 seconds a The selected program and the ad ditional function will flash a flashes a The program and the additional function is a saved Tip To reset the program use the Home Connect app or reset your ap pliance back to the factory se...

Page 22: ... held longer This will increase the run time and energy consumption Features Features You can find an overview of the pos sible features of your appliance and how to use them here These features depend on the model of your appliance Top basket Arrange cups and glasses in the top basket You can adjust the height of the top basket to make room for larger items of tableware Adjusting top basket with ...

Page 23: ...sket is level on both sides 5 Slide the basket back in Bottom basket Arrange pans and plates in the bot tom basket Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown Cutlery drawer Arrange cutlery in the cutlery drawer Arrange cutlery with the points and sharp edges downwards ...

Page 24: ... it up Folding prongs Use the folding prongs to position tableware securely e g plates You can fold the prongs down to po sition pans bowls and glasses better 1 Folding down prongs1 If you do not need the prongs fold them down 1 Push the lever forwards and fold down the prongs 1 2 2 To use the prongs again fold them back up a The prongs audibly click into posi tion 1 Depending on the appliance spe...

Page 25: ...alt Page 26 2 Add rinse aid Page 28 3 Switch on the appliance Page 33 4 Setting the water softening sys tem Page 26 5 Set the amount of rinse aid to be dispensed Page 28 Tip You can change these settings and other Basic settings Page 36 at any time Water softening system Water softening system Hard water leaves limescale on the tableware as well as the washing tank and parts of the appliance may b...

Page 26: ...ntil the right water hardness has been set The value H 04 is set at the fact ory 5 To save the settings press for 3 seconds Special salt You can use special salt to soften water Adding special salt If the special salt refill indicator lights up add special salt to the dispenser for special salt just before the pro gramme starts The amount of spe cial salt required depends on the wa ter hardness th...

Page 27: ...o use special salt 1 Press 2 To open the basic settings press for 3 seconds a The display shows H xx a The display shows 3 Press or repeatedly until the display shows H 00 4 To save the settings press for 3 seconds a The water softening system is switched off and the salt refill indic ator is deactivated Regeneration of the water softening system In order to obtain fault free function of the water...

Page 28: ...e dispenser for rinse aid and lift 1 2 2 Add rinse aid up to the max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can cause ex cessive frothing during the wash cycle 4 Close the lid of the dispenser for rinse aid a The lid clicks into position Setting the amount of rinse aid If there are streaks or water marks on tableware change the amount of rinse aid 1 Press 2 To ...

Page 29: ...Page 28 separately Modern powerful detergents mainly use a low alkaline formulation with enzymes Enzymes break down starch and remove protein Oxygen based bleaching agents are generally used to remove coloured marks e g tea or ketchup Note Follow the manufacturer s in structions for each detergent Detergent Description Tabs Tabs are suitable for all cleaning functions and do not need to be measure...

Page 30: ...ed automatically to ensure the best possible washing and drying result Unsuitable detergents Do not use detergent which could cause damage to the appliance or present a risk to health Detergent Description Hand washing up liquid Hand washing up liquid can cause increased froth ing and damage the appli ance Detergent con taining chlorine Chlorine residue on table ware may present a risk to health I...

Page 31: ... detergent specified is usually sufficient 3 Close the lid of the detergent dis penser a The lid clicks into position a The detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that ta...

Page 32: ...cleaning agents are not suit able for dishwashers in conjunction with aluminium If you are using highly caustic alkaline or highly acidic cleaning agents in particular commercial or indus trial cleaning agents do not put aluminium parts in the dish washer interior Cause Recommendation The water temperat ure of the programme is too high Select a programme with lower temperat ures After the programm...

Page 33: ...ause burns to the skin When hot tableware is sensitive to shock may crack and can result in injury When the programme has ended do not empty the appliance until the tableware has cooled down for a while 1 To prevent water dripping on the tableware unload it starting at the bottom and working up 2 Check the washing tank and ac cessories for soiling and clean if necessary Cleaning and servicing Page...

Page 34: ... the dis play Starting the programme Press a The programme has ended when the display shows 00h 00m Notes If you want to add more tableware while the appliance is running do not use the tablet collecting tray as a handle for the top basket You might touch the partially dissolved tablet You can only change a pro gramme when running if you can cel it Terminate programme Page 35 The appliance switche...

Page 35: ...programme that has already started you will need to can cel it first Press for approx 4 seconds a All displays light up a As soon as the displays are off the display shows 00h 01m and the residual water is pumped out a The programme is canceled and ends after approx 1 minute Switching off appliance 1 Please note the information on Safe use Page 10 2 Press Tip If you press during the wash cycle the...

Page 36: ...he rinse aid system off with level r 00 Sensor setting SE 00 1 SE 00 SE 02 Set the water sensor for identifying soiling Sensors Page 12 Extra Dry d 00 1 d 00 d 01 The temperature is increased during the final rinse which improves the drying result This may increase the run time slightly Note Not suitable for delicate items of tableware Switch Extra Dry on d 01 or off d 00 Hot water A 00 1 A 00 A 0...

Page 37: ...t indicated by an audible signal tone Button volume bL 02 1 bL 00 bL 03 Set the button volume during opera tion Level bL 00 switches the but ton tones off autoOpen Dry o 02 1 o 00 o 02 Activate or deactivate automatic opening of the appliance door during the drying phase The following settings are possible With the o 00 setting automatic door opening is deactivated in all programmes With the setti...

Page 38: ...ss for 3 seconds Home Connect Home Connect This appliance is network capable Connect your appliance to a mobile device to control its functions via the Home Connect app The Home Connect services are not available in every country The avail ability of the Home Connect function depends on the availability of Home Connect services in your coun try You can find information about this at www home conne...

Page 39: ... set tings in the basic settings for your ap pliance Which settings the display shows will depend on whether Home Connect has been set up and whether the appliance is connected to your home network Remote start You can use the Home Connect app to start the appliance with your mo bile device Tip If you select remote start Page 36 rc 02 with the basic set ting the remote start function will be perma...

Page 40: ...isting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial registration prepares the Home Connect functions for use and is only required when you wan...

Page 41: ...e appliance is not going to be used for a while leave the door slightly ajar This will prevent un pleasant odours Machine Care Deposits e g from remnants of food and limescale can cause your appli ance to malfunction To avoid such faults and reduce odours we recom mend cleaning your appliance at reg ular intervals Machine Care combined with ma chine care products and machine cleaners is the right ...

Page 42: ...hine Care will go out automatically For optimum cleaning perform ance ensure the correct place ment of cleaners Follow the safety instructions given on the packagings of the machine care products and machine clean ers 1 Remove any coarse soiling in the interior with a damp cloth 2 Clean the filters 3 Place the machine care product in the appliance interior Only use machine care products specially ...

Page 43: ...es on the coarse filter click into posi tion 7 Insert the filter system into the ap pliance and turn the coarse filter clockwise Make sure that the arrow markings match up Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lowe...

Page 44: ...en Cleaning and servicing 44 4 Insert the lower spray arm a The spray arm clicks into position 5 Insert the upper spray arm and screw it firmly in place ...

Page 45: ...ce safety Fault Cause troubleshooting Appliance door does not open at the end of the pro gramme Automatic door opening is not activated Activate the automatic door open ing Overview of basic settings Page 36 Door is not correctly adjus ted Adjust the appliance door as de scribed in the installation instruc tions The door gap must be at least 70 mm 100 mm Appliance door and door seal are soiled Cle...

Page 46: ... light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 59 E 31 00 will light up altern ately Water protection system is activated 1 Turn off the water tap 2 Call Customer Service Page 59 E 34 00 will light up altern ately Water is continuously run ning into the appliance 1 Turn off the water tap 2 Call Customer Service Page 59 E 32 00 will...

Page 47: ... kinked 1 Reposition the wastewater hose without kinks 2 Remove residues Siphon connection is still sealed Check the connection to the siphon and open if necessary Cover of the wastewater pump is loose Secure the cover of the Wastewa ter pump Page 58 so it clicks into position E 61 02 will light up altern ately Wastewater pump is blocked Clean the wastewater pump Clean wastewater pump Page 58 Cove...

Page 48: ...the er ror code Washing results Fault Cause troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 28 2 Set the amount of rinse aid to be dispensed Setting the amount of rinse aid Page 28 Programme or programme option has no drying phase or the drying phase is too brief Select a programme with drying e g intensive strong or ECO pro gramme Page 19 Some opt...

Page 49: ...ot store heat so well it also does not dry as well No remedial action possible Cutlery is not dry Cutlery not arranged prop erly in the cutlery basket or cutlery drawer Droplets can form on the cutlery con tact points 1 Arrange cutlery individually where possible Page 32 2 Avoid points of contact Appliance interior still wet after wash cycle Not a fault The condensa tion drying principle causes wa...

Page 50: ...an angle or in corner areas Top baskets on right and left are not set to same height Set the top baskets on the left and right to the same level Detergent residue in the ap pliance Lid of the detergent dis penser is blocked by items of tableware parts and will not open 1 Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware Arrange tableware Page 3...

Page 51: ...ing 2 Change your detergent if required Special salt dispenser is not screwed tight Screw the special salt dispenser tight Stubborn white coatings are present on tableware inside the appliance or the door Detergent substances are deposited there These coat ings cannot generally be re moved with chemicals Change your detergent Page 29 Clean the appliance mechanically The hardness range is set in co...

Page 52: ...hanical cleaning Page 41 or a machine cleaning product It may not always be possible to com pletely remove deposits but they are harmless to health The formation of films is due to metal components on sil ver or aluminium tableware Clean the appliance You can remove deposits with Mechanical cleaning Page 41 or a machine cleaning product It may not always be possible to com pletely remove deposits ...

Page 53: ...l not open fully 1 Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware Arrange tableware Page 32 Items of tableware are blocking the dispenser lid 2 Do not place tableware or fra grance dispensers in the tablet col lecting tray Tableware has been pre cleaned too intensely The sensors chose a weaker pro gramme Stubborn soiling cannot be entirely r...

Page 54: ...ent to a detergent dispenser when dry Excessive formation of foam occurs Hand washing up liquid is present in dispenser for rinse aid Immediately add rinse aid to the dispenser Adding rinse aid Page 28 Rinse aid has been spilled Remove the rinse aid with a cloth Detergent or appliance care product used causes excess ive foaming Change the brand of detergent Home Connect problem Fault Cause trouble...

Page 55: ...bleshooting Water is left in the appliance at the end of the pro gramme Filter system or area under the filters is blocked 1 Clean the Filters Page 42 2 Clean the Wastewater pump Page 58 Programme has not yet ended Wait until the programme ends or cancel the programme with Reset Terminate programme Page 35 Appliance cannot be switched on or operated Software update is taking place Wait until the s...

Page 56: ...shooting Appliance door cannot be closed Door lock has been activ ated Close the appliance door with greater force Door cannot be closed due to installation method Check whether the appliance has been installed properly When closed the appliance door its decor or attached parts should not knock against adjacent cabin ets or the worktop Lid on the detergent dis penser cannot be closed Detergent dis...

Page 57: ...hooting en 57 Fault Cause troubleshooting Knocking or rattling noise Load the appliance with more table ware Light items of tableware move about during the wash cycle Position light items of tableware se curely ...

Page 58: ... 6 Lift the pump cover inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal Transportation storage and disposal You can find out here how to prepare your appliance...

Page 59: ...aterials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut through the power cord 3 Dis...

Page 60: ... number FD and the consecutive numbering Z Nr of your appliance The contact details for Customer Ser vice can be found in the enclosed Customer Service directory or on our website Product number E Nr pro duction number FD and con secutive numbering Z Nr You can find the product number E Nr the production number FD and the consecutive numbering Z Nr on the appliance s rating plate The rating plate ...

Page 61: ... of printing its web address had not yet been published Please then fol low the instructions on searching for models The model identifier is made up of the characters before the slash in the product number E Nr on the rating plate Alternatively you can also find the model identifier in the first line of the EU energy label Information regarding Free and Open Source Software This product includes s...

Page 62: ... 62 Reference OSSREQUEST The cost of performing your request will be charged to you This offer is valid three years from the date of pur chase or at least as long as we offer support and spare parts for the re spective appliance ...

Page 63: ......

Page 64: ...001460129 9001460129 000325 650 A1 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG ...

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