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Fault, what to do?
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Washable or water-soluble
coatings in the container
or on the door.
Detergent substances are
deposited. These coatings cannot
usually be removed with
chemicals (appliance cleaner, ...).
Change detergent brand.
Clean appliance mechanically.
If there is a “white coating” on
the container floor, the water
softening system has been set
marginally.
Increase softening setting and change
detergent if required.
Salt dispenser cover
12
not
closed.
Close salt dispenser cover correctly.
Only for glasses: Initial glass
corrosion – can only apparently
be wiped off.
See Glass and utensil damage.
White, stubborn coatings;
limescale on the utensils,
container or door.
Detergent substances are
deposited. These coatings cannot
usually be removed with
chemicals (appliance cleaner, ...).
Change detergent brand.
Clean appliance mechanically.
Hardness range incorrectly set
or water hardness greater than
6,2 mmol/l.
Set water softening system according
to instructions for use or top up salt.
3 in 1 detergent or bio/eco
detergent not effective enough.
Set water softening system according
to instructions for use or use separate
detergents (proprietary detergent, salt, rinse
aid).
Underdosing of detergent.
Increase detergent dosage or change
detergent.
Too weak rinse programme
selected.
Select a more intensive rinse programme.
Tea or lipstick residue on
the utensils.
Too low rinsing temperature.
Select programme with higher washing
temperature.
Too little or unsuitable detergent. Use suitable detergent at correct dosage.
Utensils precleaned too intensely;
sensors therefore decide on
weak programme sequence.
Stubborn soiling cannot be
completely removed.
Do not prerinse utensils. Remove only large
food remnants.
Recommended programme Eco 50°
Coloured (blue, yellow,
brown), difficult to remove
to non-removable coatings
in the appliance or on
stainless steel utensils.
Film formation consisting
of ingredients from vegetables
(e.g. cabbage, celery, potatoes,
noodles, ...) or the tap water (e.g.
manganese).
Can be partly removed with machine
cleaner or by mechanical cleaning. Coatings
are harmless.
Film formation caused by metallic
components on silver
or aluminium utensils.
Can be partly removed with machine
cleaner or by mechanical cleaning.
Fault
Cause
Remedial action
