Service and maintenance
10.1 Error and diagnostics messages
SIMATIC MV500
176
Operating Instructions, 06/2018, C79000-G8976-C494-01
10.1.2
Error messages
With error messages, the "IN_OP" signal (in operation) is reset and the "ER" LED is lit red
permanently.
In addition, the "Ready" or "Done" bit is reset with a connection via the Ident profile.
If the optical reader is connected to PROFINET IO, these error messages trigger a
diagnostics interrupt on the relevant I/O controller. Refer to I/O diagnostics for a description
of how to read out and evaluate the diagnostic information made available on the optical
reader.
Table 10- 1 Error messages of the optical reader
Error
message
Value
Onboard
PROFINET
Value
TCP/IP and
RS232
Value
Ident
profile,
STATUS
byte
Description
Corrective measures
Fault in inter-
nal interface
to the image
sensor
W#16#5000
01
E1FE02
There is a fault in the
connection of the internal
interface to the image
sensor.
If the error continues to occur
after the device has been turned
on again, contact technical sup-
port.
W#16#5001
Error during
DISA signal
change
W#16#5003
03
E6FE04
When the program is
saved, the DISA signal is
changed at an invalid
location.
Check the sequence of applied
signals. Start the program saving
process again.
Error in se-
quence
W#16#5004
04
E6FE04
While the program is
being saved, the time
sequence of applied sig-
nals is not adhered to.
Check the sequence of applied
signals. Start the program saving
process again.
Error
Program
cannot be
started
W#16#5005
05
E1FE06
Not enough memory or
program damaged.
Reduce the memory require-
ments and repeat "Save pro-
gram".
Error
Internal file
error
W#16#5005
05
E4FE04
An error occurred while
saving to read-only
memory.
Please contact technical support
if this error occurs frequently.
Transfer error
TCP or
RS232
W#16#5007
07
E1FE04
The send buffer is full
because the data cannot
be sent in an adequately
short time.
Reduce the trigger frequency.
With TCP: Process the results on
the server side faster.
A high load on the network to
which the optical reader is con-
nected can also block the trans-
fer of the data. If necessary,
check the network connection.
With RS-232: Increase the
transmission speed. In addition,
the size of the image buffer in the
WBM can be increased under
"Program > Image acquisition >
Mode".