Siemens SE23HW32UE Page 49 User Manual Download

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Troubleshooting NL

Malfunction

Cause

Troubleshooting

Rinse aid refill

indicator is not lit.

Water softening is

switched off.

▶

Amount of rinse aid in

set.

Display flashes.

Appliance door is not
completely closed.

▶

Close the appliance door.

Arrange the crockery in such a
way that no crockery parts
protrude over the crockery
basket and prevent the
appliance door from closing
properly.

Malfunctions

Malfunction

Cause

Troubleshooting

There will remain after the

Sieve system or space below

1.
2.

Clean the "seven"

→

Page 37.

program water in the

appliance.

the sieve is clogged.

Clean the "drain pump"

→

Page 52.

Program has not yet

ended.

▶

Wait for the end of the program
or cancel the program with Reset

off.

▶

→

"Abort program",

Page 33

Device cannot be

switched on or operated.

Device functions

have failed.

Unplug the appliance from the

mains socket or switch off the

fuse.

2.
3.

Wait at least 2 minutes.

Connect the device to

the mains.

Switch on the device.

The device does not start.

Fuse of the house

installation is not OK.

▶

Check the fuse of the house

installation.

Power cord is not

connected.

Check that the socket is

working.

Check whether the connecting cable is
properly connected to the mains
socket and to the rear of the
appliance.

Appliance door is not
completely closed.

▶

Close the appliance door.

Program starts
automatically.

The program has not

ended.

→

"Abort program",

Page 33

Summary of Contents for SE23HW32UE

Page 1: ...Dishwasher SE23HW32UE NL User manual Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...nt 26 Set up and connect 12 Suitable detergents 26 Unsuitable detergent 28 Scope of delivery 12 Setting up and connecting the device 12 Notes on detergents 28 Waste water connection 12 Drinking water connection 13 Electrical connection 13 Filling detergent 28 Crockery 29 Damage to glass and crockery good 30 Getting to know your device 14 Device 14 Controls 15 Loading crockery 30 Unloading crockery...

Page 3: ...rror indication signal nal 39 Washing result 41 Indications on the display 48 Malfunctions 49 Mechanical damage 50 Sounds 50 Cleaning the drain pump 52 Transport storage and disposal 52 Disassembling the device 52 Making the device frost proof 53 Transporting the device 53 Disposal of your old device 53 Service 54 Product number E Nr production number FD and serial number Z Nr 54 AQUA STOP guarant...

Page 4: ...be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they are supervised or have been instructed in the safe use of the appliance and have understood the resulting dangers Children must not play with the appliance Cleaning and user maintenance shall not be made by children unless they are supervis...

Page 5: ...plug of the mains connection cable must be freely accessible or if free access is not possible an all pole disconnecting device must be installed in the permanently installed electrical system in accordance with the installation instructions When setting up the device make sure that the mains cable is not pinched or damaged s Cutting the supply hose or submerging the AquaStop valve in water is dan...

Page 6: ...sion s Solvents in the washing area of the device can lead to explosions Never put solvents in the washing area of the appliance s Highly corrosive alkaline or strongly acidic cleaning agents in combination with aluminum objects in the washing area of the appliance can lead to explosions Never use highly corrosive alkaline or strongly acidic cleaning agents especially those for professional or ind...

Page 7: ...e tipping over Never overload the crockery baskets on free standing appliances WARNING Risk of electric shock s Penetrating moisture can cause an electric shock Only use the device in closed rooms Never expose the device to excessive heat and humidity Do not use a steam cleaner or high pressure cleaner to clean the appliance s Damaged power cord insulation is dangerous Never bring the connecting c...

Page 8: ...e used for repair of the device If the power cord of this appliance is damaged it must be replaced with a special cord available from the manufacturer or its service agent Dangers for children WARNING Risk of suffocation s Children can pull packing material over their head and become entangled and suffocate Keep packaging material away from children Do not let children play with packaging material...

Page 9: ...e cupboard doors below with appliances installed high Watch out for children when opening and closing the appliance door WARNING Risk of chemical burns Dishwasher and rinse aids can cause burns to the mouth throat and eyes Keep children away from detergents and rinse aids Keep children away from the opened appliance The water in the washroom is not drinking water Residues of detergent and rinse ai...

Page 10: ...pective household appliance must be observed If no information is available or if the installation manual does not contain any instructions on this subject check with the manufacturer of these household appliances whether the dishwasher can be built in above or below other household appliances If there is no information from the fa brine is available the dishwasher must not be installed above or b...

Page 11: ...h which the turbidity of the washing water is measured Water can be saved with the aqua sensor The use of the aquasensor depends on the specific program In case of heavy soiling the washing up water is pumped out and replaced with fresh water In the case of light soiling the washing water is also used during the next washing phase and the water consumption can be reduced by 3 6 litres In the autom...

Page 12: ...appear after the first wash cycle Pay attention to a firm position 6 Install the waste water connection Page 12 7 Install the drinking water connection Page 13 The delivery consists of s Dishwasher s Instructions s Assembly instructions s Other documents containing information tie s Mounting material s Power cord s Quick guide 8 Connect the device to the power Waste water connection Connect the ap...

Page 13: ...Page 55 consider 3 Make sure that the drinking water connection is not kinked crushed or entangled Electrical connection Connect the device to the mains Connecting the appliance electrically Notes s Observe the Safety sing Page 4 s Only connect the device on an AC voltage of 220 240 V and 50 Hz or 60 Hz s Please note that the The protection system only works when the device is supplied with power ...

Page 14: ...r device Getting to know your device Device Here you will find an overview of the components of your device 7 8 6 9 5 4 10 3 11 2 1 12 1 Nameplate Type plate with E number and FD number Page 54 You need this information for the service Page 54 1 Depending on the device version 14 ...

Page 15: ...l from the detergent dispenser into the tablet compartment where the tabs can dissolve optimally 7 8 9 Upper crockery basket Etagère1 Upper spray arm Upper crockery basket Etagère Page 21 The upper spray arm cleans the dishes in the upper basket If the dishes do not get optimally clean clean the spray arms Cleaning the spray arms Page 38 10 11 12 Sieving System cutlery basket Rinse aid reservoir S...

Page 16: ...a the display and the setting buttons 4 5 6 7 Rinse aid refill indicator Water supply indicator Add softener salt indicator Program buttons and additional functions rinse system Page 25 Indication for water supply Water softening Page 22 Programs Page 17 Additional Features Page 19 8 9 Start button Key Start program Page 32 If you press for approx 3 seconds open the basic settings 10 11 Choose sta...

Page 17: ...d in burnt or dried up remove food residues containing starch or protein Intensive s Pre rinse s Cleaning 70 C s Intermediate rinse s Rinse aid 69 C s To dry All Additional Features Page 19 Intensive 70 China s Mixed crockery and clean cutlery Degree of pollution s Slightly dried up in the household to remove usual food residues Sensor optimized All Auto 45 65 s Becomes dependent on the additional...

Page 18: ...n Programs Page 17 Test institutes receive instructions for comparison tests e g according to EN60436 This concerns the conditions for conducting the tests not the results or consumption values Inquiry by email to dishwasher test appliances com The product number E No and the production number FD are required which you will find on the type plate on the appliance door 3 Press the button for the de...

Page 19: ...iant equipment VarioSpeedPlus Upper crockery basket Place cups glasses and small crockery in the upper basket s With few crockery switch s Less detergent in the dishwasher then make a bowl for a full load is recommended s The running time is short s The water and energy consumption are low half load To create space for larger crockery you can adjust the height of the upper crockery basket s With a...

Page 20: ... lower basket a 4 Lower or raise the dish basket evenly to the desired position Cutlery basket heights Page 22 cutlery basket 1 Large plates with a diameter of up to 31 cm can be placed in the lower basket as shown Make sure that the upper crockery basket is level on both sides 5 Push in the upper basket 1 Depending on the device version 20 ...

Page 21: ...orts 1 Use the etagère and the space below it for storing small cups and glasses or for larger pieces of cutlery such as ladles or pre cut cutlery Fold over folding plate supports1 If you do not need the folding plate supports fold them over 1 Push the lever forward and the folding plate supports flip over 1 2 If you do not need the etagère you can fold it up 2 To use the folding plate supports ag...

Page 22: ...tings Page 34 change at any time Required The device is set up and connected Page 12 O Softening System hardening system 1 Fill with softening salt Page 23 2 Fill with rinse aid Page 25 O Hard calcareous water leaves limescale residues on the dishes and the rinse aid container and can clog parts of the appliance For good washing results you can soften water with the water softener and softening sa...

Page 23: ...s on the water hardness The higher the water hardness the greater the amount of softening salt required Set water softening Set the appliance to the water hardness 1 Determine the water hardness and the desired setpoint Overview of the water hard PAY ATTENTION health settings page 22 to press 3 Approx 3 seconds on s Dishwasher detergent can damage the water damage hardening The reservoir of the so...

Page 24: ...use a combined dishwasher detergent with salt substitutes According to the manufacturer s instructions combined dishwasher detergents with salt substitutes can only be used up to a degree of hardness of 21 dH without adding softening salt s The water hardness is 0 6 dH You do not need to use softening salt a Funnel 1 Fill the water softening salt reservoir completely with softening salt The water ...

Page 25: ...e and consumption values when regenerating the 1 softening system 2 Top up the rinse aid up to the max mark Regenerating the softening system after x washings 6 Additional running time in minutes Additional water consumption in liters Additional electricity consumption in kWh 7 5 0 05 The stated consumption values are laboratory measured values which are determined according to the currently valid...

Page 26: ...times until the display shows r00 A low setting adds less rinse aid during the wash cycle reducing streaks on the dishes A higher setting adds more rinse aid during the wash cycle reducing water spots and improving drying results 5 To save the settings press for approx 3 seconds a The rinse aid system is switched on and the rinse aid refill indicator is deactivated V V d etergent detergent Dishwas...

Page 27: ...nd rinse agent Page 25 to use Dishwasher powder For abbreviated programs Page 17 is dishwashing powder recommended len The dosage can be adjusted to the degree of soiling Combined Dishwasher Detergent liquid dishwashing laundry detergent Liquid detergents work faster and are used in shortened programmes Page 17 without pre rinse phase recommended It may happen that an applied liquid detergent esca...

Page 28: ... Unsuitable detergent Do not use detergents that could damage the appliance or harm your health Dishwasher detergent Description hand dishwashing detergent del Hand dishwashing liquid can lead to increased foaming and damage to the appliance chlorinated dishwasher detergent Chlorine residue on crockery can endanger health Notes on detergents Follow the directions for detergents for daily use s Det...

Page 29: ...ent dispenser is depending on the program opens automatically at the optimum time for the program The dishwashing powder or liquid dishwashing detergent is spread and dissolved in the rinse aid container Tabs fall into the tablet tray and are dosed dissolved Do not place any objects in the tablet tray to allow the tab to dissolve evenly Tip If you use powder detergent and select a program with pre...

Page 30: ...wax grease and paint is polluted s Very small piece know crockery Wash only dishes good that the manufac turer has ser resistant is on marked The water temperature Select a program of the program with a lower temperature is too high run Remove glasses and cutlery from the appliance shortly after the end of the programme Sorting out crockery Arrange the dishes correctly to achieve optimum washing r...

Page 31: ...es in a safe and stable position in the appliance to prevent damage to the dishes Arrange cutlery with the pointed and sharp side down to avoid injuries Place dishes with the opening downwards so that no water remains in them Do not block the spray arms so that they can rotate Do not place small objects in the tablet container and do not block this compartment with dishes so as not to block the li...

Page 32: ...en the door immediately after the program has ended the appliance will switch off after 4 seconds Press the program button Programs Page 17 a The program is set and the program button flashes a The remaining program run time appears on the display Set additional function In addition to the selected washing program you can set additional functions Remark The available additional functions depend on...

Page 33: ...f 2 on press to continue the program Cancel program To end a program prematurely or to change a program that has started you must cancel the active program Approx 4 seconds on to press a All indicators are lit a Once the indicators are off 0h 01m appears on the display and the remaining water is dispensed pumps a The program is aborted and is closed after approx 1 minute Switch off device 1 The in...

Page 34: ... When rinsing the temperature is increased which results in better drying results As a result the run time may increase slightly Remark Not suitable for delicate items of crockery Switch on intensive drying d01 or switch off d00 hot water A00 1 A00 A01 Set cold water connection or hot water connection Only set the device to Hot water if the hot water is prepared in an energetically favorable manne...

Page 35: ...the appliance maintenance tips in order to maintain the function of the appliance for a long time R R c leaning and maintenance cleaning and maintenance R Carefully clean and maintain your appliance to ensure that it continues to work properly for a long time cleaning and maintenance Measure Benefit The door seals This keeps the front and operating parts clean and ning panel of the dishwasher regu...

Page 36: ... panel lights up or the display prompts you to do so carry out Machine Cleaning without any dishes After you have performed Machine Cleaning the indicator will go out If the device does not have a reminder function we recommend that you perform the machine cleaning every 2 months s Use only for dishwashing suitable machine care products and machine cleaners s Make sure that there are no aluminum u...

Page 37: ...chine cleaner into the interior of the device 2 5 6 impressions impressions aMachine cleaning is performed a Once the program is complete the machine cleaning indicator goes out 1 Sieving System The sieve system filters coarse impurities from the rinsing circuit 3 Pull the micro sieve downwards 3 2 1 1 2 3 4 Press the locking pieces together and remove the coarse sieve remove upwards microsieve fi...

Page 38: ...ce and turn the coarse sieve clockwise Check that the arrow marks are opposite each other 3 Check the nozzles of the spray arms for blockages under running water and remove any foreign objects Cleaning spray arms Limescale and impurities in the wash water can block the nozzles and bearings of the spray arms Clean the spray arms regularly 4 Install the lower spray arm a The spray arm audibly clicks...

Page 39: ...use Troubleshooting E 20 60 lights up alternately The appliance has detected a calcified heating element 1 Descale the appliance 2 Use the appliance with the water softener 1 E 30 00 lights up alternately Aquastop system is activated 1 Close the tap 2 Contact the service department Page 54 E 31 00 lights up alternately Aquastop system is activated 1 Close the tap 2 Contact the service department P...

Page 40: ...leaks 10 Put the plug back in the socket 11 Switch on the device E 92 40 lights up alternately Strainers are dirty or clogged Clean the sieves Cleaning Sieves Page 37 E 61 03 lights up alternately The water is not pumped out Drain hose is clogged or kinked 1 Route the drain hose without kinks 2 Remove the remains Siphon connection is still closed Check the connection to the fon and open it if nece...

Page 41: ...ance into a mains socket or switch on the fuse 5 Switch on the device 6 If the problem occurs again s Press s Close the tap s Remove the plug from the socket s Contact the service department Page 54 and mention the error code Washing result Malfunction Cause Troubleshooting Crockery is not dry No rinse aid has been used or the dosage is set too low 1 Fill the rinse agent Page 25 Bee 2 Set the amou...

Page 42: ...out too early 1 Wait for the program end cleared or the drying process had not yet ended 2 Do not remove the dishes until 30 minutes after the end of the programme Used rinse aid has limited drying performance Use a quality rinse aid resourse Eco products may have a limited effect Plastic crockery is not No fault By a bearing heat storage capacity dries plastic worse No solution available dry Cutl...

Page 43: ... not interfere with the rotation of the spray arm Spray arm nozzles are clogged Clean the spray arms Page 38 The seven are polluted Clean the sieves Cleaning Sieves Page 37 The strainers are incorrectly fitted and or not secured 1 Apply the sieves properly Sieve System Page 37 2 Secure the seven Washing program too weak chosen Select a more powerful rinse program mom Programs Page 17 Crockery has ...

Page 44: ...l program Page 17 or use dishwasher powder Page 26 Cleaning effect and dissolving behavior decrease with longer storage time or the detergent clots strongly Change from dishwasher detergent Page 26 There are water stains on plastic parts Droplet formation on plastic surfaces is physically unavoidable Water stains are visible after drying Choose a more powerful program Programs Page 17 Arrange the ...

Page 45: ...rgent biodetergent or eco detergent is insufficiently effective Set the water softener to the water hardness and use separate agents quality cleaning agent softening salt rinse aid Detergent is dosed too low Increase the dose of the dishwashing detergent or change dishwasher detergent Page 26 Washing program too weak chosen Select a more powerful rinse program mom Programs Page 17 Tea or lipstick ...

Page 46: ...he bottom Layers are formed by components of food residues and tap water lime soapy 1 Check the water softening setting 2 Top up with softening salt Filling softening salt Page 23 3 If you use combination detergents tabs activate the water softening Follow the directions for the detergents Notes on dishwasher detergent share Page 28 Plastic parts inside the appliance are discolored Plastic parts i...

Page 47: ...kery is too good for cleaned The sensor system therefore opts for a weak washing program Stubborn dirt cannot be partially removed Only remove coarse food residues and do not pre rinse the dishes Irreparable glass clouding Glasses are not dishwasher chineproof but only suitable for dishwasher Use dishwasher safe glasses Glasses are suitable for cleaning in a dishwasher but long term wear and chang...

Page 48: ...etergent in a dry detergent dispenser Abnormal foaming present There is hand dishwashing liquid in the rinse aid reservoir Fill rinse aid directly into the reservoir Fill rinse aid Page 25 Rinse aid has been spilled Remove the rinse aid with a cloth Used detergent or cleaning product produces too much foam Use a different brand of dishwasher resourse Display instructions Malfunction Cause Troubles...

Page 49: ...pump Page 52 Program has not yet ended Wait for the end of the program or cancel the program with Reset off Abort program Page 33 Device cannot be switched on or operated Device functions have failed 1 Unplug the appliance from the mains socket or switch off the fuse 2 3 Wait at least 2 minutes Connect the device to the mains 4 Switch on the device The device does not start Fuse of the house insta...

Page 50: ...door cannot be closed The door lock has tripped Close the appliance door with more power Door blocked due to an installation error Check whether the device is correctly is built in The appliance door door panel or attachments must not strike adjacent cupboards and the worktop when closing The lid of the detergent dispenser cannot be closed Detergent dispenser or lid are blocked by build up of dete...

Page 51: ...cking or rattling sound Making water jets at ring load direct contact with the rinse aid container Distribute the dishes evenly tig Load more dishes into the appliance honeycomb Light dishes move during rinsing Spacious light pieces of crockery stable in 51 ...

Page 52: ...coop out the existing water T T t ransport storage and disposal transport store If necessary use a sponge for this and drain T Here you will find an explanation of how to prepare the device for transport and storage We also explain how to dispose of old devices transport storage and disposal 5 Lift up the pump cover with a spoon and grasp it by the bracket Disassemble device 1 Unplug the appliance...

Page 53: ...only transport the device in an upright position 1 Unplug the power cord from the outlet 1 Remove dishes from the appliance 2 Cut the power cord 2 Secure loose parts 3 Dispose of the device in an environmentally friendly way 3 Turn on the device Page 31 You can obtain information about the current disposal methods from your dealer and your municipal or district council office 4 Select the program ...

Page 54: ...uaStop has been set up and connected professionally and in accordance with our installation instructions this also includes the professionally installed extension of the AquaStop original accessory Our warranty does not cover defective supply lines or fittings up to the AquaStop connection on the tap s While using an appliance In principle with AquaStop you do not have to keep up with it or turn o...

Page 55: ...effect to ossrequest bshg com or BSH Hausgeräte GmbH Carl Wery Str 34 D 81739 Munich Subject OSSREQUEST The costs for processing your request will be charged to you This offer is valid for three years from the date of purchase or at least during the period in which we provide support and spare parts for the respective device 220 240V 50Hz or 60Hz Connection value Fuse water pressure 2000 2400 W 10...

Page 56: ... Hausgeräte GmbH Carl Wery Straße 34 81739 Munich GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark license of Siemens AG 9001679835 9001679835 NL 010817 642 V1 ...

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