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Siemens RUGGEDCOM WIN7000, Installation Manual

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RUGGEDCOM WIN7000

Installation Guide

Chapter 5

Troubleshooting

No IP connectivity

41

Troubleshooting

Section 5.1

No IP connectivity

If there is no IP connectivity between the WIN7000 unit and the NMS, perform the following steps:
1. Connect the the computer and the WIN7000 Console connector (serial connection), located on the unit’s

bottom panel.

2. In the terminal, type 

showIPAddr

 and press 

Enter

. The base station’s IP address will be displayed.

3. Ping the WIN7000 unit address.
4. If connectivity is still not established, contact Siemens customer support.

Section 5.2

No Serial Connection

If there is no serial connection when using the serial cable, perform the following:
1. Verify IP connectivity using a ping to the WIN7000 unit IP address.
2. If there is no IP connectivity, verify the power connections.
3. If the power connections are okay and there is still no serial connection or IP connectivity, contact Siemens

customer support.

Summary of Contents for RUGGEDCOM WIN7000

Page 1: ...e 9 2014 FCC Statement and Cautions Introduction 1 Site and Installation Requirements 2 Installation Procedures 3 Setup 4 Troubleshooting 5 Connector and Cable Pinouts A WIN7000 Specifications B List of Acronyms C Warranty D RC1062 EN 02 ...

Page 2: ...RUGGEDCOM WIN7000 Installation Guide ii ...

Page 3: ...otection 4 1 3 7 Servicing 4 1 3 8 Antenna Grounding Requirements 5 1 3 9 Outdoor Grounding System 5 1 3 10 User Ports and Power Supply 5 1 3 11 Safety Hazards 5 1 4 WIN7000 Physical Specifications 6 Chapter 2 Site and Installation Requirements 7 2 1 Mounting Considerations 7 Chapter 3 Installation Procedures 9 3 1 Pre Installation Safety Instructions 9 3 2 Package Components and Unpacking 9 3 3 I...

Page 4: ...Installation 22 3 5 Weatherproofing 30 3 5 1 Weatherproofing Cable Connections 31 3 6 Hazardous Location Information 34 3 7 Hazardous Location Installation 34 Chapter 4 Setup 37 4 1 Connecting to the WIN7000 Web Interface 37 Chapter 5 Troubleshooting 41 5 1 No IP connectivity 41 5 2 No Serial Connection 41 Appendix A Connector and Cable Pinouts 43 A 1 Power and Ethernet Cable Pinouts 43 A 2 Consol...

Page 5: ...kely to cause harmful interference in which case the user will be required to correct the interference at his own expense CAUTION Caution Service This product contains no user serviceable parts Attempted service by unauthorized personnel shall render all warranties null and void Changes or modifications not expressly approved by SIEMENS could invalidate specifications test results and agency appro...

Page 6: ...RUGGEDCOM WIN7000 Installation Guide FCC Statement and Cautions vi ...

Page 7: ...mproves coverage and maintains a high level of spectral efficiency Modulation and coding are continuously adapted to prevailing link conditions ensuring an optimal balance between robustness and efficiency The use of STC MRC and MIMO radio technologies optimizes link performance ensuring enhanced bandwidth and service coverage The RUGGEDCOM WIN7000 is a full outdoor base station designed for easy ...

Page 8: ...ts The power supply unit should be a Class 2 power supply safety certified according to national codes Maximum output current should not exceed 5A Maximum output voltage of the power supply should not exceed 60VDC Minimum output voltage should not be below 42VDC The disconnecting device is defined as the following When connected to an AC DC power supply the appliance coupler of the AC DC power sup...

Page 9: ...roduction Power Supply Requirements 3 Figure 1 Typical Centralized DC Power System Plant and Distribution Source Grounded DC Power System Figure 2 Typical Centralized DC Power System Plant and Distribution DC Power System Grounded at Equipment Location ...

Page 10: ...sure the exposure should be minimized in time and according to the regulations set by the FCC or the regulations relevant to the country of installation Section 1 3 5 Lightning Protection WARNING When the WIN7000 is installed in an outdoor location all indoor components such as Ethernet and power supply should be connected through a lightning protector Lightning protection protects people and equi...

Page 11: ...g Protection Components and Installation Requirements for Lightning Protection Systems or tested in accordance with UL 50 and UL 497 Section 1 3 9 Outdoor Grounding System WARNING Verify that the base station is grounded The system must be properly grounded to protect against power surges and accumulated static electricity It is the installer s responsibility to install this device in accordance w...

Page 12: ...ly 26AWG or larger telecommunication line cord Section 1 4 WIN7000 Physical Specifications The WIN7000 is packed in a waterproof metal housing A mounting bracket and mounting kit allows for pole or wall installation The assembled unit weighs approximately 15kg For information on the WIN7000 wiring connections see Section 3 4 6 Power and Cable Connections Figure 3 WIN7000 Dimensions ...

Page 13: ... Mount the antennas at the highest point possible Reception will increase according to the height of the antennas Mount the antennas in a place with as few obstacles as possible between the antennas and the planned service area To avoid interference mount the antennas and base station as far as possible from antennas of other devices and other base stations To keep the cable from the base station ...

Page 14: ...RUGGEDCOM WIN7000 Installation Guide Chapter 2 Site and Installation Requirements Mounting Considerations 8 ...

Page 15: ... Falling when working at heights or with ladders Injuries from dropping tools Contact with AC wiring power system connection Section 3 2 Package Components and Unpacking Check that the package contains WIN7000 GPS antenna 2 RF cables 1 6 m for connection to antenna Pole wall mount kit WINPS 48V power supply for Copper and SFA configuration Section 3 3 Installation Tools Phillips screwdriver Wrench...

Page 16: ...g components are required for the installation Mounting bracket WIN7000 RF antennas GPS antenna Power supply Ground data and power cables To install the WIN7000 follow these general steps 1 Install the mounting bracket at the chosen location 2 Install the antennas 3 Prepare the grounding cables 4 Lay out the connection cables 5 Mount the power supply 6 Mount the base station to the mounting bracke...

Page 17: ... Chapter 3 Installation Procedures WIN7000 Mounting Bracket 11 Figure 4 Location of the Sealing Screw Section 3 4 2 WIN7000 Mounting Bracket The mounting bracket is used for both pole and wall mount installations Figure 5 Mounting Bracket ...

Page 18: ...able WIN7000 Pole Mount Parts List Item Quantity Description 1 1 Mounting brackets 2 1 WIN7000 3 2 Fastening brackets 4 4 Screw 5 16 hex cap 6 5 8 Nut NF 16 hex 6 10 Washer flat 5 16 7 10 Washer spring 5 16 8 4 Screw NC 1 4 1 2 hex 9 4 Washer flat NC 1 4 10 4 Washer spring NC 1 4 11 1 Pole 12 2 Bolt NC 1 4 13 2 Screw NC 5 16 1 2 14 1 Mounting Upper Bracket ...

Page 19: ...secure it to the mounting bracket At the top of the unit and mounting bracket use NC 1 4 1 2 hex screws Item 8 and NC 1 4 flat washers Item 9 At the bottom of the unit and mounting bracket use 5 16 flat washers Item 6 5 16 spring washers Item 7 and NC 5 16 1 2 screws Item 13 4 Complete the wiring connections NOTE Seal all connectors with self fusing electrical tape or insulating putty suitable for...

Page 20: ... Item 10 into the holes 5 Assemble four 5 16 flat washers Item 8 four 5 16 spring washers Item 9 and four 5 16 2 hex cap screws Item 7 into the holes on the mounting bracket 6 Secure the mounting bracket to the wall 7 Lift the base station by the eye bolts and secure it to the mounting bracket At the top of the unit and mounting bracket use NC 1 4 1 2 hex screws Item 3 NC 14 flat washers Item 4 an...

Page 21: ...tion Manufacturer Tool Number Type Torque Connector Name Type N 1 Nm Variant Wrench 20 mm Tessco 13055 Hexagon 1 35 N m 11 9 lbf in ANT1 ANT2 Modular Plugs Connector Removal Tool BNC TNC 12 Ideal 35 042 Round 0 56 N m 4 9 lbf in GPS Curved Jaw Locking Plier Irvin 502L3 Curved 4 N m 35 4 lbf in DC ETH Section 3 4 6 1 PEC Copper Type Base Station The power system is supplied by Siemens WINPS To conn...

Page 22: ...er Connector Name Connector Type Cable Type Function Connected to 1 ANT1 N type Female RG 6 or 9 Connected to external antenna or omni directional antenna Antenna 2 GND Adjustable nut 10 AWG bare copper wire Grounding Central earth ground tower or pole chassis 3 GPS TNC Female Proprietary cable GPS signal GPS antenna 4 Not used 5 Console 3 pin UART 3P to DB9F Low level CLI for technicians PC 6 DC ...

Page 23: ...ting the Power System and Cables 1 Connect the supplied DC cable to the power system WINPS port labeled DC ETH 2 Connect the other end of the cable to the DC ETH port on the WIN7000 shown as port 4 in Figure 11 3 Connect the optical cable to the F O connector on the WIN7000 for more information see Figure 11 4 Connect the optical cable to the network switch NOTE The fiber optic standard is Gigabit...

Page 24: ... GPS antenna 4 DC ETH or DC DC ETH or DC Proprietary cable 48 VDC Return 5A Ethernet Cat5 Or 48 VDC Return 5A Power supply Network Router Switch Or Power supply 5 Console 3 pin UART 3P to DB9F Low level CLI for technicians PC 6 F O Optic SM Mini LC Fiber Optic SM OFNR I O with Industrial Plug ODVA Cable Optic 100M 1GMbit Network Router Switch 7 ANT2 N type Female RG 6 or 9 Connected to external an...

Page 25: ...o the operator s power system according to the labelling on the cable and the following tables For more information see Figure 12 and Figure 13 which show 48V and 48V configurations Figure 12 Positive 48V Configuration Figure 13 Negative 48V Configuration 3 Connect the optical cable to the F O connector on the WIN7000 for more information see Figure 14 ...

Page 26: ...rk switch for more information see Figure 15 NOTE The fiber optic standard is Gigabit Ethernet 1000 Base LX Figure 15 Base Station Power Connection Table 48 VDC Power System Supplied Cable Power Supply Note 48VDC 48VDC GND 48VDC 48VDC GND HOT Line GND 48VDC GND Connect 48V and GND Table 48 VDC Power System Supplied Cable Power Supply Note 48VDC 48VDC HOT Line 48VDC 48VDC GND GND ...

Page 27: ...unding the Device 1 Assemble the ground connection as shown 6 5 2 3 4 3 2 1 Figure 16 Ground Cable Assembly 1 Ground Stud 2 Flatwasher 3 External Tooth Lockwasher 4 10 AWG Isolated Ring 5 Nut 6 10 AWG Ground Wire 2 Using a 1 4 square drive socket torque the nut to 8 5 N m 75 lbf in Section 3 4 8 Installing the GPS Antenna To install the GPS antenna do the following Procedure Installing the GPS Ant...

Page 28: ... the antenna and the base station Section 3 4 9 2 3GHz Band Cavity Filters Installation To comply with FCC limits the unit must be connected to cavity filters for full power configuration only Follow these steps to assemble the 2 3GHz cavity filters and connect them to the base station antennas There are two types of cavity filters one for A B band and one for C D band Figure 18 A B Band Cavity Fi...

Page 29: ...ons Pole mounting Attach the filters to any pipe or pole with a diameter of 1 75 to 10 Wall mounting Attach the filters to any wall that can support the weight of the filters and mounting bracket Procedure Assembling and Connecting Cavity Filters 1 Position the cavity filters Item 1 2 on the baseplate Item 2 2 Secure the filters to the baseplate using Flat Washer M5 Spring Washer M5 and Screw M5 I...

Page 30: ...Chapter 3 Installation Procedures RUGGEDCOM WIN7000 Installation Guide 24 2 3GHz Band Cavity Filters Installation Figure 20 A B Band Cavity Filters Mounted on Baseplate ...

Page 31: ...Band Cavity Filters Installation 25 Figure 21 C D Band Cavity Filters Mounted on Baseplate 3 Position the adaptor plate MT 120018 on the baseplate in the position shown in Figure 22 4 Secure the adaptor plate using Flat Washer M5 Spring Washer M5 and Hex Nut M5 Items 2 3 and 4 4 ...

Page 32: ...DCOM WIN7000 Installation Guide 26 2 3GHz Band Cavity Filters Installation Figure 22 Adaptor Plate Mounted on Baseplate 5 Insert the adaptor bracket into the adaptor plate 6 Secure the adaptor bracket with Set Screw M5 as shown in Figure 23 ...

Page 33: ... Cavity Filters Installation 27 Figure 23 Adaptor Bracket Mounted to Adaptor Plate 7 Attach the wall mount bracket to the adaptor bracket 8 Secure the wall mount bracket with Flat Washer M5 Spring Washer M5 and Set Screw M5 as shown in Figure 24 Figure 24 Wall Mount Bracket Assembly ...

Page 34: ...e the antenna connections described in Step 11 9 For pole mounting attach the pole mounting bracket to the wall mounting bracket as shown in Figure 25 10 Secure the pole mounting bracket with Flat Washer M5 Spring Washer M5 and Set Screw M5 as shown in Figure 25 Figure 25 Pole Mount Bracket Assembly 11 Connect the RF cables to the cavity filters and the base station Connect cavity filter IN to the...

Page 35: ...RUGGEDCOM WIN7000 Installation Guide Chapter 3 Installation Procedures 2 3GHz Band Cavity Filters Installation 29 Figure 26 A B Band Cavity Filter Antenna Connections ...

Page 36: ...ection and helps to keep the connection tight Because cables also carry DC current the need for proper weatherproofing cannot be overstated We recommend the use of sealing tapes designed for outdoor use 3M Scotch Super 88 Electrical Tape Heavy duty weather abrasion and UV resistant rubber splicing tape or self amalgamating tape Rubber mastic putty or duct sealing putty must also be used to complet...

Page 37: ...icing tape or self amalgamating tape NOTE Before waterproofing ensure all connectors are correctly tightened Ensure the connector and cables are free of foreign substances such as oil water grease and dirt Ensure that the cable extends below the connector to which it is attached providing a path for water to follow away from the connected device Procedure Weatherproofing Cable Connectors 1 Begin t...

Page 38: ...ng or Self amalgamating Tape 3 For UV protection of the rubber splicing tape wrap two layers of electrical tape on top of the rubber splicing tape Figure 30 Wrapping the Connector with Electrical Tape 4 Work mastic putty or duct sealing putty between the connector and the body of the radio or antenna Ensure the putty fills any gaps not covered by the tape ...

Page 39: ...aps with Putty 5 Apply two layers of electrical tape over the rubber splicing tape for UV protection Figure 32 and Figure 33 show the base station connectors wrapped with splicing and electrical tape before the application of mastic or duct sealing putty Figure 32 Wrapped Connectors before the application of Weathproofing Putty ...

Page 40: ...ormation for this equipment nA IIC T4 GC X II 3G Rating 48VDC 4A Class I Division 2 Groups A B C D T4 Section 3 7 Hazardous Location Installation Hazardous Location Considerations This equipment is suitable for use in Class 1 Division 2 Groups A B C D or non hazardous locations only The following ATTENTION statement applies to use in hazardous locations WARNING EXPLOSION HAZARD Substitution of com...

Page 41: ...ux This equipment is suitable for use in Class 1 Division 2 Groups A B C D hazardous locations when installed using the Class 1 Division 2 installation kit P N MKIT0109 Contents of the Class 1 Division 2 Installation Kit WIN1212 Surge Suppression Unit DC cable for connection between the power supply unit PSU and the WIN1212 unit To install the equipment in a hazardous location do the following 1 C...

Page 42: ...000 Installation Guide 36 Hazardous Location Installation 4 Connect the AC open ended cable to the PSU CAUTION The power supply AC cord should be 3 wires 18 AWG minimum with a length of less than 4 5 m and safety certified according to national rules ...

Page 43: ...ting systems refer to your operating system documentation Before beginning ensure that the base station is connected to the Power over Ethernet PoE power adaptor and that power is applied Follow these steps connect a computer to the WIN7000 Web interface Procedure Connecting a computer to the base station 1 Ensure that the PoE adaptor is connected to the base station Connect the computer s Etherne...

Page 44: ...the Properties button The Internet Protocol TCP IP Properties dialog appears 6 Assign your computer the IP address 192 168 100 99 and the subnet 255 255 255 0 Figure 36 Microsoft Windows Internet Protocol TCP IP Properties dialog box 7 On the Internet Protocol TCP IP Properties dialog click OK On the Local Area Connection Properties dialog click Close 8 Launch your web browser and type https 192 1...

Page 45: ...terface 39 NOTE For information on browser versions and compatibility refer to the release notes for your software version 9 The Login window appears Enter your user name and password and click Log In The WIN7000 web interface appears Figure 37 WIN7000 Web Interface General Status page ...

Page 46: ...RUGGEDCOM WIN7000 Installation Guide Chapter 4 Setup Connecting to the WIN7000 Web Interface 40 ...

Page 47: ...type showIPAddr and press Enter The base station s IP address will be displayed 3 Ping the WIN7000 unit address 4 If connectivity is still not established contact Siemens customer support Section 5 2 No Serial Connection If there is no serial connection when using the serial cable perform the following 1 Verify IP connectivity using a ping to the WIN7000 unit IP address 2 If there is no IP connect...

Page 48: ...RUGGEDCOM WIN7000 Installation Guide Chapter 5 Troubleshooting No Serial Connection 42 ...

Page 49: ...43 Connector and Cable Pinouts Power and Ethernet Cable Pinouts The pinout of the power cable is shown below Figure 38 WIN7000 Power Cable Pinout Table WIN7000 Power Cable Pinout Pin Number Type A NC B NC C TX Ethernet D TX Ethernet E RX Ethernet F RX Ethernet G NC H NC J NC K 48VDC RTN L 48VDC M Ethernet GND ...

Page 50: ...32 serial standard The port provides a standard terminal connection through which a technician can configure and monitor the base station through its command line interface CLI Cable type 3 wire 28AWG Cable connectors proprietary 3 pin console connector DBF9 Cable length 2m The cable is supplied by Siemens Figure 39 3 pin Console Connector Pinout Figure 40 DB9F Console Connector Pinout Table WIN70...

Page 51: ... Diversity Support 2x2 STC MIMO SM FEC Convolution Code and Turbo Code Transmit Power Control Output Power average 2 X 36 dBm Modulation 512 1024 FFT points QPSK 16QAM 64QAM Radio Interfaces Number of Antennas 2 Antenna Connectors 2 N Type 50 ohm Integrated or External Sector or Omni Antenna Built in GPS included Network Interfaces 10 100BaseT Half Full Duplex IEEE 802 3 CSMA CD ASN GW Compatibili...

Page 52: ...t B class A ETSI EN 301 489 1 V1 8 1 ETSI EN 301 489 4 V1 3 1 1613 section 6 3 7 8 9 Class 1 IEC 61850 3 section 5 7 5 8 EN55022 Safety EN60950 22 TUV 60950 1 IEC 60950 1 1613 Section 5 6 2 IEC 60255 5 section 6 14 Environmental Operating Temperature 40 C to 65 C Operating Humidity 5 to 95 non condensing Weather protected IP67 IEC 61850 3 section 5 2 5 3 5 5 IEC 870 2 2 section 3 Corrosion MIL STD...

Page 53: ...vice Network BST Base Station IP Internet Protocol LAN Local Area Network LOS Line of sight MIMO Multiple Input Multiple Output NMS Network Management System NLOS Non line of sight RF Radio Frequency WiMAX Worldwide Interoperability for Microwave Access RUGGEDCOM RUGGEDCOM WiMAX Product Family RUGGEDCOM NMS RUGGEDCOM Network Management System ...

Page 54: ...RUGGEDCOM WIN7000 Installation Guide Appendix C List of Acronyms 48 ...

Page 55: ...user serviceable parts Attempted service by unauthorized personnel shall render all warranties null and void For warranty details visit www siemens com ruggedcom or contact your customer service representative Should this product require service contact the factory at Siemens Canada Ltd 300 Applewood Crescent Concord Ontario Canada L4K 5C7 Phone 1 905 856 5288 Fax 1 905 856 1995 ...

Page 56: ...RUGGEDCOM WIN7000 Installation Guide Appendix D Warranty 50 ...

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