background image

SpeedStream

® 

1020

PCI 10/100 Ethernet Adapter

Quick-Start Guide

007-0120-001

For more information regarding 

SpeedStream

®

products visit: www.speedstream.com.

Efficient Networks, Inc.

A Siemens Company

4849 Alpha Road
Dallas, TX 75244

©2001 Efficient Networks, Inc. All rights reserved. Efficient Networks, its logos, "Live a Broadband Life" and SpeedStream are registered and unregistered trademarks of
Efficient Networks, Inc. Siemens and the Siemens logo are registered trademarks of Siemens AG, Germany. All other brand names and trademarks are held by their
respective companies. Efficient Networks reserves the right to make changes to product specifications at any time without notice.  

LED Functions

The following table describes the operation of the SpeedStream

®

1020 PCI

adapter’s status LED.

Check the following troubleshooting items before contacting Technical Support.

PCI Compatibility

Some computers are not self-configuring and require you to perform some or all of the following
functions. You may need to change the motherboard jumper settings and/or Setup program
configuration. Refer to your computer's manual for configuration procedures specific to your
computer components.

• Make sure your BIOS correctly suppor ts the PCI Local Bus Specification v2.0 or later. Upgrade your

computer BIOS to the latest version.

• Verify that the PCI slot is an enabled bus-master slot and not a slave PCI slot. In some computers, the

PCI slot must be configured to enable bus mastering. 

• If resources are not properly assigned between installed cards, you may be required to disable Plug-

and-Play in the BIOS Setup program. Refer to your computer manual for instructions. 

• Some computers may require you to reser ve interrupts and memor y addresses for installed ISA cards

in order to prevent PCI cards from using the same settings. 

• Make sure the PCI slot is configured to suppor t INTA.

• Be sure that INTA for the slot is assigned to a free interrupt (IRQ) number.

• Check the PCI parameters in the BIOS setup program for the slot where the SpeedStream

®

PCI adapter

is installed. Be sure the slot is configured for level-triggered interrupts instead of edge-triggered

interrupts. An example of typical PCI parameters follows:

PCI Slot #:

(slot number where the network card is installed)

Master:

Enabled

Slave:

Enabled

Latency Timer:

40 (range is 20 to 255)

Interrupt Type:

Level-Triggered

Interrupt Number:

(choose any number the BIOS setup provides that does not conflict with another installed card)

Note: The wording of these parameters varies with different computers, and not all parameters may be configurable.

Always consult your computer manual for information on changing motherboard jumper settings and BIOS

setup program parameters for use with PCI network cards. If you set a motherboard jumper and modify

the computer BIOS setup, make sure the jumper and BIOS settings match.

COLORSTATUS

DESCR

IPTION

Amber

On

Indicates a valid 10Base-TX link

Amber

Flashing

Indicates 10 Mbps network activity

Green

On

Indicates a valid 100Base-TX link

Green

Flashing

Indicates 100 Mbps network activity

Adapter Installation Problems

If your computer cannot find the SpeedStream

®

1020 PCI adapter, or if the network driver does

not install correctly, check the following:

• Make sure the adapter is securely seated in the PCI slot. Check for any hardware problems, such as

physical damage to the card’s edge connector. 

• Tr y the card in another PCI bus-master slot. If this fails, test with another PCI adapter that is known to

operate correctly.

• Check for resource conflicts in the PCI configuration. (See ‘PCI Compatibility.’)

• Make sure your computer is using the latest BIOS available.

• If there are other network adapters in the computer, they may be causing a conflict. 

Remove all other adapters from the computer and test the SpeedStream

®

PCI adapter separately.

• Check for a defective computer or PCI bus by tr ying the adapter in another computer that is known to

operate correctly.

Network Connection Problems

There may be a network connection problem if the LED on the card’s bracket does not light, or if
you cannot access any network resources from the computer. Check the following:

• Be sure you are using Categor y 5 cable for 100 Mbps connections and that the length of any cable

does not exceed 328 ft (100 meters).

• Inspect all network cables and connections. Make sure the network cable is securely attached to the

card’s connector.

• Make sure the correct network card driver is installed for your operating system. If necessar y, 

tr y reinstalling the driver.

• Make sure the computer and other network devices are receiving power. If you suspect a faulty power

outlet, plug another device into it to verify that it is working.

• If the network card’s speed or duplex mode has been configured manually, check that it matches that

of the attached network device por t. It is recommended that you set the card to auto-negotiation when

installing the network driver.

• The por t on the network device that the card is attached to may be defective. Tr y using another por t

on the device.

• If you cannot access a Windows

®

or NetWare ser vice on the network, check that you have enabled and

configured the ser vice correctly. If you cannot connect to a par ticular ser ver, be sure that you have

access rights and a valid ID and password.

• If you cannot access the Internet, be sure you have configured your system for TCP/IP.

Technical Support for North America is available 24 hours a day, 7 days a week, by phone, email or online:

Phone:

1-877-823-6722

Email:

[email protected]

Online:

http://www.support.speedstream.com

Troubleshooting

Summary of Contents for PCI 10/100

Page 1: ...SpeedStream 1020 PCI 10 100 Ethernet Adapter Quick Start Guide 007 0120 001 ks of o n d ...

Page 2: ... e a m c o m L i v e a B r o a d b a n d L i f e 007 0105 002 This offer may be revoked amended supplemented revised altered changed or terminated at any time without notice in the sole and absolute discretion of Efficient Networks Inc This offer is available on select products only This offer is available in select countries only The offer is good for thirty 30 days from the date of installation ...

Page 3: ...e computer BIOS should automatically configure the SpeedStream 1020 PCI adapter However if you have an older computer you may have to manually configure the computer s BIOS settings For more information see the Troubleshooting section of this Quick Start Guide 8 Install the appropriate network driver for your operating system The driver floppy disk that accompanies the SpeedStream 1020 PCI adapter...

Page 4: ...3 4 5 6 Hub Switch 5 port Etherne t Hub PWR COL 7 Hardware installation is complete See reverse for LED and troubleshooting information ...

Page 5: ...ards from using the same settings Make sure the PCI slot is configured to support INTA Be sure that INTA for the slot is assigned to a free interrupt IRQ number Check the PCI parameters in the BIOS setup program for the slot where the SpeedStream PCI adapter is installed Be sure the slot is configured for level triggered interrupts instead of edge triggered interrupts An example of typical PCI par...

Page 6: ...that is known to operate correctly Network Connection Problems There may be a network connection problem if the LED on the card s bracket does not light or if you cannot access any network resources from the computer Check the following Be sure you are using Category 5 cable for 100 Mbps connections and that the length of any cable does not exceed 328 ft 100 meters Inspect all network cables and c...

Reviews: