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HiPath DX

(Ver. 10 onwards)

OpenStage 30T Phone User Guide

1QDB 50168 AAA - Issue 1

Communication for the open minded

Siemens Enterprise Communications

www.siemenshipathdx.com

Summary of Contents for OpenStage 30 T

Page 1: ...HiPath DX Ver 10 onwards OpenStage 30T Phone User Guide 1QDB 50168 AAA Issue 1 Communication for the open minded Siemens Enterprise Communications www siemenshipathdx com ...

Page 2: ...is covered by the European Directive 2002 96 EC The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health It is a precondition for reuse and recycling of used electrical and electronic equipment For more detailed information about disposal of your old appliance please contact your city office waste disp...

Page 3: ...atures 10 Handling calls 11 Message waiting 17 Redial 19 Enquiry 20 Transfer 21 Conference 22 Mute 23 Hands free working 24 Headset working 25 Menu Features 26 Idle display 27 Show missed calls 28 Divert phone 29 Action other feature 31 Show telephone menu option 34 Programming a number 38 Programming the Message Waiting key 40 1 ...

Page 4: ...30T phone Hands free key LED Programmable keys LEDs Enquiry R key LED Shift key LED Redial key Divert key LED Hookswitch key Headset key LED Volume keys Navigation keys Message Waiting key LED Menu key LED Mute key LED 2 ...

Page 5: ...e on your phone Menu features How to use the features on the phone s menu Other user guides This user guide covers only the basic operation of the OpenStage 30T phone Refer to the following user guides for more detailed information HiPath DX Telephone Features User Guide for information on using the standard HiPath DX features HiPath DX OpenStage 30T ACD User Guide for information on using these p...

Page 6: ...an intuitive menu system to help you use your phone and configure it to your requirements Use the three navigation keys in conjunction with the menus and messages on the display n Press the up or down keys to browse through the menu options o Press the OK key to select the displayed option or to confirm your choice If you receive a call while using the menu you can answer it your phone automatical...

Page 7: ...ting see page 17 Menu opens the Telephone menu see page 34 Programmable keys Your phone has eight programmable keys each with an associated LED which you can use to store phone numbers or as a shortcut to invoke a feature Two of the keys are pre programmed to support Shift and Enquiry functions To program a phone number see page 38 To program a feature see the HiPath DX online user guide To make a...

Page 8: ... online user guide for more information about keysystem working Adapters Your phone may be fitted with an adapter containing extra programmable keys see your telephone services manager for further information Volume control keys Use the and keys to adjust the volume of ringing and speech during a call see page 14 Headset working Your telephone has a headset socket which you can use with an approve...

Page 9: ...hone Use a damp or antistatic cloth to clean your phone If it is very dirty use a cloth dipped in diluted washing up liquid Remove all traces of the washing up liquid with a damp cloth using water only DO NOT use cleaners containing alcohol such as screen wipes cleaners that corrode plastic or abrasive powders or creams Spares and accessories Various spares and accessories are available for your p...

Page 10: ...e handset and the upper line of the display usually shows the phone number to which calls are diverted Do not disturb is set the upper line of the display usually shows DO NOT DISTURB See the HiPath DX online user guide for further information Hot desking has been set at another phone See the HiPath DX online user guide for further information The ringing volume is too low Cannot dial an external ...

Page 11: ...ures keys and programmable keys inlay Annotate the inlays as appropriate and print them out Programmable keys inlay Enquiry R Shift On line key labelling tool There is a comprehensive internet based inlay creation tool for the OpenStage range of phones This tool enables you to select the inlay that you wish to produce and then creates a Microsoft Word document containing it You then simply type th...

Page 12: ... call duration 16 Message waiting 17 Redial 19 Enquiry 20 Transfer 21 Conference 22 Mute 23 Hands free working 24 Headset working 25 Note Throughout this user guide the convention of showing the called or calling phone s number on the top line of the display is used However if a name is configured against a phone number then that name will be displayed in preference to the phone s number It is pos...

Page 13: ...he handset or press Hands free or Headset number Dial again You hear ring tone p When the call is answered the display shows number Enquiry Post dialling n Either lift the handset or press Hands free or Headset Enter number o Dial the number number Dial again p When the number is complete number Dial again You hear ring tone q When the call is answered the display shows number Enquiry 11 ...

Page 14: ... Lift the handset number Dial again You hear ring tone p When the call is answered the display shows number Enquiry Alternative methods of dialling Redialling the last number see page 19 Dialling a missed call number see page 28 Answering a call n Your phone rings number Show calling name o You have three options lift the handset press Hands free press Headset number Enquiry The call is connected ...

Page 15: ... Ring back on an internal call that is not answered because the called number is busy or nobody answers the call Setting Ring back n The called phone is busy or NUMBER BUSY Ring back or is not answered number Ring back o Press OK RING BACK number p Clear the call date time own number For a call to a busy extension your phone rings when the called phone is next free For a call which is not answered...

Page 16: ...If the number you dial has voice messaging set up you may be connected directly to the voice messaging system and be unable to set Ring back Adjusting audio volumes Ringing volume When your phone is ringing n Press the or keys to set the desired volume Handset loudspeaker volume During a call n Press the or keys to set the desired volume Note These settings only apply to the current call To adjust...

Page 17: ...econds Show calling number or name Your telephone services manager may configure names against the extension numbers In this case during a call it is possible to toggle your phone s display between showing the extension number and showing the associated name When your phone rings n The caller s name is displayed name Show calling number o To see the number of the caller press OK number Show callin...

Page 18: ... or until the display shows number Show call duration o Press OK CALL DURATION hh mm ss Go back p Press OK to return to the normal display number Enquiry After a call n Press or until the display shows date time Show telephone menu o Press OK TELEPHONE MENU Set feature keys o Press or until the display shows CALL DURATION hh mm ss Exit q Press OK to return to the normal display date time own numbe...

Page 19: ...xible ask your telephone services manager for details of how it has been set for you Alternatively you may have a single LED which responds to both message waiting systems Dual Indication LED Responding to a VMS message waiting indication When the Message Waiting LED is lit n Press Message Waiting VMS number Dial again o After a few seconds the display changes to VMS Enquiry p Lift the handset Whe...

Page 20: ...al 6 0 6 0 Dial again p Replace the handset date time own number Dual Indication LED The Message Waiting LED on your phone may be set to respond to a message waiting from your Voice Messaging System voice mail and a Second Message Waiting Indication system Your telephone services manager will explain the indications at your phone 18 ...

Page 21: ...y When the phone is idle n Press Redial number Dial again The last number is displayed and dialled You hear ring tone o Lift the handset number Ring back You hear ring tone Using the menu When the phone is idle n Press or until the display shows date time Redial number o Press OK number Dial again The number is dialled You hear ring tone p Lift the handset number Ring back You hear ring tone 19 ...

Page 22: ... enquiry call cannot be heard by the held party If the enquiry call is not answered Press or until the display shows Press OK to return to the original call enquiry number Connect held call If the enquiry call is busy Press or until the display shows Press OK to return to the original call NUMBER BUSY Connect held call Options available to you during an enquiry call Return to the original call pre...

Page 23: ...he original call is put on hold and cannot hear you p Make the enquiry consultation call enquiry number Connect held call q When the call is answered explain that you are transferring the call and replace the handset press Hands free or press Headset date time own number The call is transferred and you are now free to receive further calls You may be able to transfer a call before the destination ...

Page 24: ...r Connect held call p Press or until the display shows second number Conference q Press OK IN CONFERENCE Enquiry All calls are connected To add further members to the conference repeat steps 1 to 4 If an enquiry call is not answered or is busy n Press or until the display shows number NUMBER BUSY Connect held call o Press OK IN CONFERENCE Enquiry You are connected to the original call conference L...

Page 25: ...he phone s built in microphone Selecting a different microphone while the Mute feature is invoked will apply muting to the new microphone Muting the microphone During a call n Press Mute number Enquiry The active microphone is switched off The Mute LED is lit o Press Mute again number Enquiry The active microphone is switched on The Mute LED goes out Note The Mute feature is automatically cancelle...

Page 26: ...nd answering calls in hands free are included on pages 11 and 12 Changing from hands free to handset During a call n Pick up the handset number Enquiry The hands free LED goes out The call is connected using the handset Changing from handset to hands free During a call n Press Hands free number Enquiry The hands free LED is lit The call is connected using the built in microphone and loudspeaker o ...

Page 27: ...Instructions for making and answering calls using a headset are included on pages 11 and 12 Changing from headset to handset During a call n Pick up the handset number Enquiry The headset LED goes out The call is connected using the handset Changing from handset to headset During a call n Press Headset number Enquiry The headset LED is lit The call is connected using the headset o Replace the hand...

Page 28: ... display 27 Show missed calls 28 Divert phone 29 Action other feature 31 Show telephone menu option 34 Programming a number 38 Programming the Message Waiting key 40 If Show text messages is displayed this indicates that you have received a text message Refer to the HiPath DX online user guide 26 ...

Page 29: ...o other message is displayed Show new missed calls If there are any missed calls that you haven t read 28 Show missed calls If there are any missed calls that you have read 28 Divert phone or Cancel diversion According to whether Diversion has been set 29 Action other feature Menu option allowing you to access the features supported by the telephone exchange 31 Show telephone menu Menu option allo...

Page 30: ...if any Press or until the display shows number 1 date time Show next message Press OK the missed call message is displayed number 2 date time Show next message q To call the number associated with the message lift the handset or press Hands free or Headset number Ring back r To erase a missed call message Select the message to be erased and press or until number 2 date time Erase this message Pres...

Page 31: ...n your phone is busy Diverting all calls using the Divert key This method of diverting calls can only be used you have programmed a divert destination number on the Divert key using the Set feature keys sub menu of the Show telephone menu option see page 35 When the phone is idle n Press Divert divert number own number Diverting all calls using the menu When the phone is idle n Press or until the ...

Page 32: ...Menu Features Cancelling diversion for all calls When the phone is idle n Press or until the display shows divert number Cancel diversion o Press OK your phone displays date time own number 30 ...

Page 33: ...m are described in the HiPath DX online user guide they are sub divided into the following feature groups Call options Divert options Mobility options Security options Text options See Figure 1 on page 33 for details of the options that are available in each group New features may be added to these groups please refer to the HiPath DX online user guide for an up to date list Note You can associate...

Page 34: ...l options p Press or to scroll through the feature groups SELECT FEATURE MENU Divert options q Press OK to select the wanted feature group the first feature in the feature group is displayed SELECT FEATURE Set pull diversion r Press or to scroll to the required feature for example SELECT FEATURE MENU Set divert no reply s Press OK to change the setting of the selected feature 32 ...

Page 35: ...Menu Features Figure 1 Action other feature menu structure 33 ...

Page 36: ...see Figures 2 and 3 on pages 36 and 37 New features may be added to these groups please refer to the HiPath DX online user guide for an up to date list Accessing the Telephone menu n Press or until the display shows date time Show telephone menu o Press OK TELEPHONE MENU Set feature keys p Press or to scroll through the feature groups TELEPHONE MENU Set telephone options q Press OK to select the w...

Page 37: ...ions Security options During call options For full details see Figure 3 on page 37 New features may be added to these groups please refer to the HiPath DX online user guide for an up to date list Access to the features is controlled and therefore you may not be able to use all of them The following two commonly used operations using the set feature keys option are described in detail Programming a...

Page 38: ...Menu Features Figure 2 Show telephone menu menu structure 36 ...

Page 39: ...Menu Features Figure 3 Set feature keys sub menu structure 37 ...

Page 40: ...ired programmable key for an unshifted number store or press Shift then the programmable key for a shifted number store NO FEATURE STORED Change If a number feature is stored number feature Change r Press OK the Number store options entry on the Set Feature keys sub menu is automatically selected SELECT FEATURE MENU Number store options s Press OK NUMBER STORE Accept t Press OK PLEASE ENTER NUMBER...

Page 41: ...w Either Program another key press OK and repeat from step 3 or Exit press or until the display shows Exit then press OK PRESS A PROGRAMMABLE KEY Exit date time own number To dial the programmed number see page 12 39 ...

Page 42: ...r until the display shows date time Show telephone menu o Press OK TELEPHONE MENU Set feature keys p Press OK PRESS A PROGRAMMABLE KEY Exit q Press Message Waiting MESSAGE WAITING Change Or if a number is already stored MESSAGE WAITING number Change The Message Waiting LED flashes r Press OK the Number store options entry on the Set Feature keys sub menu is automatically selected SELECT FEATURE ME...

Page 43: ... voice mail system and press OK CHANGE HAS BEEN STORED Edit another w After a short time the display shows date time own number To use the Message Waiting key see page 17 When the Message Waiting key is programmed you can program a spare key to enter your mailbox identity number etc 41 ...

Page 44: ...h includes international managed and outsource capability Siemens Enterprise Communications is owned by a joint venture of The Gores Group and Siemens AG The joint venture also encompasses Enterasys Networks which provides network infrastructure and security systems delivering a perfect basis for joint communications solutions For more information about Siemens Enterprise Communications or Enteras...

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