en
Customer Service
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Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
You can solve many problems yourself by consulting
the information on eliminating faults in this instruction
manual or on our website. If this is not the case, con-
tact our Customer Service.
We will always find an appropriate solution and try to
avoid unnecessary visits being made by a Customer
Service technician.
With any warranty claims we will make sure that your
appliance is repaired by trained Customer Service tech-
nicians using original spare parts, including after the
manufacturer's warranty has expired.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:
Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our Cus-
tomer Service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
Product number (E-Nr.) and
production number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
Depending on the model, the rating plate can be found:
¡
Inside the appliance (remove grease filters for ac-
cess).
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On top of the appliance.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
Accessories
Only use original accessories. These have been made
especially for your appliance. Here you can find an
overview of your appliance's accessories and how to
use them.
accessories
Order number
CleanAir recirculation
module, flat with easy-
change filter (cannot be
regenerated), stainless
steel
LZ21JXC51
accessories
Order number
CleanAir recirculation
module, flat with easy-
change filter (can be re-
generated), white
LZ21JXC21
Filter for air recirculation
module, flat (cannot be re-
generated)
LZ21JCB11
Disposal
Find out here how to dispose of old appliances cor-
rectly.
Disposing of old appliance
Valuable raw materials can be reclaimed by recycling.
1.
Unplug the appliance from the mains.
2.
Cut through the power cord.
3.
Dispose of the appliance in an environmentally
friendly manner.
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
Disposing of batteries
Batteries should be recycled in an environmentally
friendly manner. Do not dispose of the batteries in the
household rubbish.
▶
Dispose of batteries in an environmentally friendly
manner.
Only for EU countries:
According to the European Guideline
2006/66/EC, defective or used bat-
tery packs/batteries, must be collec-
ted separately and disposed of in an
environmentally correct manner.
