en
Customer Service
10
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
10 Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note:
Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
10.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
Depending on the model, the rating plate can be found:
¡
Inside the appliance (remove grease filters for ac-
cess).
¡
On top of the appliance.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
11 Accessories
You can buy accessories from the after-sales service,
from specialist retailers or online. Only use original ac-
cessories, as these have been specifically designed for
your appliance.
Accessories vary from one appliance to another. When
purchasing accessories, always quote the exact
product number (E no.) of your appliance. →
You can find out which accessories are available for
your appliance in our catalogue, in the online shop or
from our after-sales service.
www.siemens-home.bsh-group.com
Accessories
Order number
Clean Air Standard recir-
culation kit – narrow, 260
mm
LZ11CBI14
Clean Air Standard recir-
culation kit – wide, 345
mm
LZ12CBI14
Accessories
Order number
Clean Air Standard odour
filter – narrow, 260 mm
LZ31CXB14
Clean Air Standard odour
filter – wide, 345 mm
LZ32CBB14
Clean Air Standard recir-
culation kit, external –
narrow, 260 mm
LZ57000
Clean Air Standard recir-
culation kit, external –
wide, 345 mm
LZ57300
Clean Air Standard odour
filter (replacement)
LZ56200
Long Life odour filter
(need for replacement)
LZ00XXP00
Clean Air recirculation kit
LZ10FXI05
Long Life recirculation kit
LZ10FXJ05
12 Installation instructions
Observe this information when installing the appliance.
