en
Home Connect
20
1.
Press and hold
for
15 seconds.
a
The temperature display (refriger-
ator compartment) shows
.
2.
Press
repeatedly until the
temperature display (refrigerator
compartment) shows
and the
temperature display (freezer com-
partment) shows .
3.
Press
.
a
The temperature display (freezer
compartment) shows an animation.
a
The update is installed.
a
The control panel is locked during
the installation.
a
If the installation is successful, the
temperature display (freezer com-
partment) shows
.
4.
If the temperature indicator (freezer
compartment) shows , the appli-
ance was unable to install the up-
date.
‒
Repeat the process at a later
point.
5.
If the update cannot be completed
after several attempts, contact cus-
tomer service →
10.4 Resetting Home Connect
settings
If your appliance experiences con-
nection problems with the WLAN
home network (Wi-Fi) or your appli-
ance wants to log into a different
WLAN home network (Wi-Fi), you can
reset the Home Connect settings.
1.
Press and hold
for
15 seconds.
a
The temperature display (refriger-
ator compartment) shows
.
2.
Press
repeatedly until the
temperature display (refrigerator
compartment) shows and the
temperature display (freezer com-
partment) shows .
3.
Press
.
a
The temperature display (freezer
compartment) shows an animation
for 15 seconds.
a
The temperature display (freezer
compartment) then shows
.
a
The Home Connect settings have
been reset.
10.5 Remote diagnostics
Customer Service can use Remote
Diagnostics to access your appliance
if you contact them, have your appli-
ance connected to the Home Con-
nect server and if Remote Dia-
gnostics is available in the country in
which you are using the appliance.
Tip:
For further information and de-
tails about the availability of Remote
Diagnostics in your country, please
visit the service/support section of
your local website: www.home-con-
nect.com
10.6 Data protection
Please see the information on data
protection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the Home Connect
server (initial registration):
¡
Unique appliance identification
(consisting of appliance codes as
well as the MAC address of the
Wi-Fi communication module in-
stalled).
¡
Security certificate of the Wi-Fi
communication module (to ensure
a secure data connection).
¡
The current software and hardware
version of your appliance.
¡
Status of any previous reset to
factory settings.
