Troubleshooting
en
37
Fault
Cause and troubleshooting
"E:36 / -10"
▶
Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
→
"Cleaning the drain pump", Page 35
"E:36 / -25 / -26"
Drain pump is blocked.
▶
"Cleaning the drain pump", Page 33
The water pressure is low.
No remedial action possible.
The filters in the water inflow are blocked.
▶
Clean the filters in the water inflow.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is kinked or jammed.
▶
Ensure that the water inlet hose is not kinked or
jammed.
flashes.
The automatic voltage control system detects an un-
authorised voltage under-usage.
▶
No remedial action possible.
Note:
If the power supply is stable, the programme
continues to run as normal.
Voltage under-usage may cause extension of a pro-
gramme.
No remedial action possible.
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
lights up.
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
"Cancelling the programme", Page 31
Water level is too high.
▶
Start the
Drain
programme.
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
to start the programme.
