Siemens HS958GE.1 User Manual And Installation Instructions Download Page 40

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Troubleshooting

Fault

Cause and troubleshooting

Home Connect is not

working properly.

Different causes are possible.

▶

Go to www.home-connect.com.

Intense steam gener-

ation when steaming.

The appliance is automatically calibrated.

No action required.
If the cooking times are too short, the appliance is not automatically calibrated.

If a lot of steam is generated repeatedly, the appliance is recalibrated.

Reset the appliance to the factory setting.

→

"Basic settings", Page 24

Repeat the calibrations.

→

"Before using for the first time", Page 13

The appliance re-

quests descaling

without the counter

appearing in ad-

vance.

The set water hardness range is too low.

Descale the appliance.

→

"Descaling", Page 31

Check the water hardness and set this in the basic settings.

→

"Basic settings", Page 24

The appliance

prompts you to rinse

it.

During the descaling, the power supply is interrupted or the appliance is switched off.

▶

Rinse the appliance.

→

"Rinsing", Page 32

Buttons are flashing.

Condensation has formed behind the control panel.

No action required. As soon as the condensation has evaporated, the buttons no longer

flash.

"Plopping" sounds

can be heard when

cooking with steam.

Water vapour requires the cold/heat effect for frozen food.

No action required.

The appliance hums

during operation and

after it is switched off.

Functional test of the pump creates operating noise.

No action required.

Camera shield is

blurry.

Camera lens is dirty.

▶

Clean the camera lens.

The interior lighting

does not work.

Basic setting has been changed.

▶

Change the basic setting for the lighting.

→

"Basic settings", Page 24

The LED light is defective.

▶

Call the after-sales service.

→

"Customer Service", Page 41

Maximum operating

time reached.

To prevent an unwanted permanent operation, the appliance automatically stops heating

after several hours if the settings are unchanged. A message appears in the display.

The point at which the maximum operating time is reached is determined by the corres-

ponding settings for an operating mode.

To continue operation, switch the appliance off and on again using ⁠. Reset and start

the operation.

If you do not need to use the appliance, press ⁠ to switch it off.

Tip:

To prevent the appliance from switching off when you do not want it to, set a cooking

time.

→

"Time-setting options", Page 16

Error code made up

of letters and num-

bers appears on the

display, e.g. E0111.

The electronics have detected a fault.

Switch the appliance off and on again.

If the fault was a one-off, the message disappears.

If the message appears again, call the after-sales service. Please specify the exact error

message when calling.

→

"Customer Service", Page 41

The cooking result is

not satisfactory.

Settings were unsuitable.

Adjustment values, e.g. temperature or cooking time, depend on the recipe, quantity and

food.

▶

Next time, set lower or higher values.

Tip:

A lot of other information about the food preparation and corresponding adjustment

values can be found in the Home Connect app or on our website siemens-home.bsh-

group.com .

Summary of Contents for HS958GE.1

Page 1: ...n HS958GE 1 en User manual and installation instructions Register your product on My Siemens and discover exclusive ser vices and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ...ty 42 31 How it works 42 32 INSTALLATION INSTRUCTIONS 53 32 1 General installation instructions 53 1 Safety Observe the following safety instructions 1 1 General information Read this instruction manual carefully Keep the instruction manual and the product information safe for future refer ence or for the next owner Do not connect the appliance if it has been damaged in transit 1 2 Intended use Th...

Page 3: ...s and cookware get very hot Always use oven gloves to remove ac cessories or cookware from the cooking compartment When the cooking compartment is hot any al coholic vapours inside may catch fire The ap pliance door may spring open Hot steam and jets of flame may escape Only use small quantities of drinks with a high alcohol content in food Do not heat spirits 15 vol when undi luted e g for marina...

Page 4: ... appliance Always unplug the appliance at the mains If the appliance or the power cord is dam aged immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap Call customer services Page 41 WARNING Danger Magnetism Caution Magnetism Caution for people with pacemakers Permanent magnets are used in the control panel These may impair the functionality of electr...

Page 5: ...r water into the cooking compartment when it is still hot Never place cookware containing water on the cooking compartment floor The prolonged presence of moisture in the cooking compartment leads to corrosion Allow the cooking compartment to dry after use Do not keep moist food in the cooking compartment for a long time with the door closed Do not store food in the cooking compartment Leaving the...

Page 6: ...erflow and may damage fur niture panels or bases Wipe down the cooking compartment floor and the condensate tray after every steam operation 3 Environmental protection and saving energy 3 1 Disposing of packaging The packaging materials are environmentally compat ible and can be recycled Sort the individual components by type and dispose of them separately 3 2 Saving energy If you follow these ins...

Page 7: ...k through there is no WiFi signal If there is an x at the symbol there is no connection to the Home Connect server Home Connect Page 25 Remote start with Home Connect is ac tivated Home Connect Page 25 Remote diagnostics with Home Con nect for maintenance is activated Home Connect Page 25 The camera in the cooking compart ment is activated Camera Page 8 Settings area The settings area is shown in ...

Page 8: ...app With the Dishes operating mode you can use the browning sensor and set the individual browning of your meal Dishes Page 21 You can find information on operating the camera in the Home Connect app To use the camera activate it in the basic settings Basic settings Page 24 Note For reasons of data privacy note that uninvolved persons who spend time in the room could be filmed with the camera thro...

Page 9: ...d to measure the energy consumption in the conventional mode CoolStart function 30 250 C For the quick preparation of frozen products without preheating The temperature is determined by the manufacturer s specifica tions Use the highest temperature specified on the packaging Drying out food 30 130 C Dry herbs fruit or vegetables Grill large area Grill settings 1 low 2 medium 3 high Grill flat item...

Page 10: ... and with 100 steam Proving dough 30 50 C Leave the yeast dough to prove The dough rises considerably more quickly than at room temper ature The surface of the dough does not dry out 5 2 Temperature With most types of heating you can read the current temperature in the cooking compartment and the set temperature side by side on the display during heating e g 120 C 210 C When you preheat the applia...

Page 11: ... clean the cam era lens 6 1 Information on accessories Some accessories are only suitable for certain types of heating Steam container The steam containers are suitable for steam only types of heating up to 120 C The steam containers are not suitable for higher tem peratures or other types of heating The containers be come permanently discoloured and deformed 6 2 Locking function The locking funct...

Page 12: ...Take any accessories that you will not be using out of the cooking compartment while the appliance is in operation Combining accessories You can combine the wire rack with the universal pan to catch any liquid that drips down 1 Place the wire rack on the universal pan so that both spacers are on the rear edge of the univer sal pan 2 Insert the universal pan between the two guide rods for a shelf p...

Page 13: ...ance on a The first setting appears 2 If required change the setting Possible settings Language Home Connect Time Date Water hardness 3 Use to switch to the next setting 4 Work through the settings and make changes as re quired a After the last setting a message appears on the dis play confirming that the initial start up is complete 5 To check the appliance before heating for the first time open ...

Page 14: ...functions currently in progress are cancelled a The time or residual heat indicator appears on the display 8 3 Starting the operation You must start each operation ATTENTION If there is water on the cooking compartment floor when operating the appliance at temperatures above 120 C this will damage the enamel Do not use the appliance if there is water on the cooking compartment floor Wipe away any ...

Page 15: ...ion and when you open the appliance door 2 Change the Standby screen basic setting to Off Basic settings Page 24 This means that the display always remains off dur ing operation 3 Set the required operating mode Setting an operating mode Page 14 Setting the type of heating and the temperature Page 14 4 Set the required cooking time depending on the op erating mode Setting the cooking time Page 16 ...

Page 16: ...resets the cooking time to the preset value 3 Press Apply 10 2 Setting the end time You can delay the time at which the cooking time for the operation is due to end by up to 24 hours Requirements An operating mode and temperature or level have been set A cooking time is set 1 Press End time 2 Delay the time using the adjustment line or directly via the number field If required use to reset the set...

Page 17: ...ably more quickly using the dough proving steam heating type than at room tem perature and does not dry out Defrosting Use the defrost function to defrost deep frozen and frozen products gently without affecting the quality Sous vide Sous vide is a type of low temperature cooking dur ing which vacuum sealed food is cooked at low tem peratures between 50 95 C with 100 steam Sous vide is suitable fo...

Page 18: ...time You can change the cooking time at any time 1 Press the cooking time 2 Change the cooking time using the adjustment line or enter it directly via the number field 3 Press Apply 11 3 Setting added steam Requirement Observe the information about the re spective operating mode Setting options with steam Page 17 1 Press the operating mode that you require 2 Select the settings for the operating m...

Page 19: ...set core temperature has been reached in the food the appliance automatically stops heating 12 1 Suitable types of heating with the meat probe Only certain types of heating are suitable for use with the meat probe You can use the meat probe with the following types of heating 4D hot air Top bottom heating Bottom heating Top bottom heating gentle Hot air gentle Circulated air grilling Pizza setting...

Page 20: ...oking compartment temperature at least 10 C higher than the core temperature Do not set the cooking compartment temperature to higher than 250 C 4 Press Meat probe 5 Set the core temperature using the adjustment line or enter it directly via the number field If required reset the adjustment value using 6 Use Start to start the operation a The appliance starts heating a The adjustment values and ho...

Page 21: ...0 90 13 Dishes The Dishes operating mode helps you to use your ap pliance to prepare different meals by selecting the op timum settings automatically 13 1 Cookware for dishes The cooking result depends on the composition of the meat and the size of cookware You should therefore use heat resistant cookware that is suitable for temperatures up to 300 C Glass or glass ceramic cookware is best The joi...

Page 22: ... operation when the food is in the cooking compartment The most suitable foods are those whose level of browning significantly changes during cooking e g light coloured bread rolls After starting the operation you should not change the food or its position in the cooking compartment Depending on the appliance type you must first download this function to your appliance You can find more informatio...

Page 23: ...es Preserving extracting juice steril ising Preserving food Extracting juice Sterilising bottles Sous vide Meat Vegetables Desserts 13 4 Setting a dish Requirement The dish is in the cooking compartment 1 Press Dishes 2 Press the required category 3 Press the required food 4 Press the required dish Tip For some dishes you can select a preferred cooking method Setting options for the dishes Page 21...

Page 24: ...different position Deleting favourites 1 Press Favourites 2 Press for the required favourite 3 Confirm the deletion 15 Childproof lock You can secure your appliance to prevent children from accidentally switching it on or changing the set tings 15 1 Activate the childproof lock The childproof lock can be activated regardless of whether the appliance is on or off Press and hold for approx 4 seconds...

Page 25: ... Automatic rapid heating On1 Off 1 Factory setting may vary according to model Factory set tings Selection Factory set tings Restore Appliance in formation Appliance information 16 2 Changing the basic settings 1 Press in the status bar 2 Press the required basic settings area 3 Press the required basic setting 4 Press to select the required basic setting a The change is applied directly for most ...

Page 26: ...ether the appliance is connected to your home network Basic setting Possible settings Explanation Home Connect as sistant Start the assistant Disconnect You can connect your appliance to the Home Connect app via the Home Connect assistant Note If you are using the Home Connect assistant for the first time only the Start assistant setting is available Wi Fi On Off You can use the Wi Fi to switch of...

Page 27: ...atically We recommend that you install security updates as soon as possible Installation takes a few minutes You cannot use your appliance during installation 17 5 Remote diagnostics Customer Service can use Remote Diagnostics to ac cess your appliance if you contact them have your ap pliance connected to the Home Connect server and if Remote Diagnostics is available in the country in which you ar...

Page 28: ...ven cleaners Do not use a glass scraper or stainless steel wool Tip Remove the door panels in order to clean them thoroughly Appliance door Page 33 Door cover Made of stainless steel Stainless steel cleaner Made from plastic Hot soapy water Do not use glass cleaner or a glass scraper Do not use stainless steel care products Tip Remove the door cover for thorough cleaning Appliance door Page 33 Sta...

Page 29: ...ormation on cleaning products Cleaning products Page 27 1 Clean the appliance using hot soapy water and a dish cloth For some surfaces you can use alternative cleaning agents Suitable cleaning agents Page 28 2 Dry with a soft cloth Cleaning the camera lens To ensure that the camera in the cooking compartment provides sharp images for a long time regularly clean the camera lens Note The camera lens...

Page 30: ...he appliance carefully ATTENTION Using oven cleaner on the self cleaning surfaces dam ages the surfaces Do not use oven cleaner on the self cleaning sur faces If oven cleaner does get onto these surfaces dab it off immediately using water and a sponge cloth Do not rub the surface and do not use abras ive cleaning aids 1 Remove accessories and cookware from the cook ing compartment 2 Detach the she...

Page 31: ...the cleaning assistance wipe the cook ing compartment and allow it to dry completely 1 Allow the appliance to cool down 2 Wipe out the remaining water in the cooking com partment using an absorbent sponge cloth 3 Clean the smooth enamel surfaces in the cooking compartment with a dish cloth or a soft brush Re move stubborn food remnants using a stainless steel scouring pad 4 Remove limescale with a...

Page 32: ...fter descaling Page 32 21 3 Preparing the appliance after descaling 1 Remove the connecting hose in the cooking com partment from the socket 2 Remove the container with the connecting hose from the cooking compartment then empty and clean it 3 Wipe any liquid which has escaped from the cook ing compartment floor then wipe with clean water and dry with a soft cloth 4 Attach the shelf supports as re...

Page 33: ...Do not use the appliance if there is water on the cooking compartment floor Wipe away any water on the cooking compartment floor before operation 23 1 Drying the cooking compartment You can dry the cooking compartment by hand or use the Drying function 1 Allow the appliance to cool down 2 Remove dirt from the cooking compartment 3 Wipe away the water in the cooking compartment 4 Dry the cooking co...

Page 34: ...ith both hands on the left and right and pull it upwards and out 4 Carefully place the appliance door on a level sur face Removing the condensate tray Notes Wipe down the condensate tray after every steam operation or before removing it Do not clean the condensate tray in the dishwasher Requirement The appliance door must be removed 1 Press on the left hand pressure surface until the hook is relea...

Page 35: ... The appliance door is secured and cannot be detached 4 Close the appliance door 24 3 Removing the door panes WARNING Risk of injury The hinges on the appliance door move when the door is opened and closed which could trap your fingers Keep your hands away from the hinges Components inside the appliance door may have sharp edges Wear protective gloves 1 Open the appliance door fully 2 Open the loc...

Page 36: ...fingers Keep your hands away from the hinges Components inside the appliance door may have sharp edges Wear protective gloves 1 Open the appliance door fully 2 Place the condensate trough vertically into the retainer and turn it downwards 3 Slide the intermediate pane into the left and right hand retainers 4 Push the intermediate pane upwards until it is in the left and right hand retainers 5 Note...

Page 37: ...nsure that the curved rods are at the front 1 First push the rail into the middle of the rear socket until the rail rests against the cooking compartment wall and then push this back 2 Push the rail into the front socket until the rail also rests against the cooking compartment wall and then press this downwards 25 3 Removing the pull out rail WARNING Risk of burns The shelf supports get very hot ...

Page 38: ... Note The pull out rails only fit on the right or left Make sure when you fit them that you can pull them out to wards the front 1 Guide the pull out rail with the rear retainer from below behind the two guide rods for the required shelf position and keep it horizontal 2 Guide the rail lengthways to the rear to the guide rods and slide both retainers onto each lower rod In doing so use the rear re...

Page 39: ...se box There has been a power cut Check whether the lighting in your kitchen or other appliances are working Electronics fault 1 Briefly disconnect the appliance from the power supply by switching off the fuse 2 Reset the basic settings to the factory settings Basic settings Page 24 Sprache Deutsch appears in the dis play There has been a power cut Configure the initial configuration settings Perf...

Page 40: ...s blurry Camera lens is dirty Clean the camera lens The interior lighting does not work Basic setting has been changed Change the basic setting for the lighting Basic settings Page 24 The LED light is defective Call the after sales service Customer Service Page 41 Maximum operating time reached To prevent an unwanted permanent operation the appliance automatically stops heating after several hours...

Page 41: ...these numbers if you open the appliance door Make a note of your appliance s details and the Cus tomer Service telephone number to find them again quickly You can also display the appliance information in the basic settings Basic settings Page 24 28 2 AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agreement and in addition to our manu facturer s warranty w...

Page 42: ...31 How it works Here you can find the ideal settings for various types of food as well as the best accessories and cookware We have perfectly tailored these recommendations to your appliance Tip A lot of other information about the food prepara tion and corresponding adjustment values can be found in the Home Connect app or on our website siemens home bsh group com 31 1 General cooking tips Take n...

Page 43: ...nd type of food that you want to roast You can make a sauce from the juices that are col lected This also means that less smoke is pro duced and the cooking compartment does not be come as dirty Roasting in cookware If you cover the cookware when you cook your food this will keep the cooking compartment cleaner General information about roasting in cookware Use heat resistant ovenproof cookware Pl...

Page 44: ...or example 1 1 5 means add 150 ml liquid for every 100 g rice 31 5 Cooking instructions for ready meals The cooking result greatly depends on the quality of the food Pre browning and irregularities may already be present in the food before cooking Do not use frozen products that are covered with a thick layer of ice Remove any ice on the food Take ready meals out of the packaging If you are warmin...

Page 45: ...g tray 2 levels Universal pan Baking tray 3 1 180 190 35 45 Pizza fresh thin crust on a pizza tray Pizza tray 2 220 230 20 30 Quiche Dark coated quiche tin 1 200 210 40 50 Tarte flambée Universal pan 3 240 250 1 10 18 Bake savoury cooked ingredients Ovenproof dish 2 150 170 2 40 50 Potato gratin raw in gredients 4 cm deep Ovenproof dish 2 160 190 50 70 Chicken 1 3 kg un stuffed Wire rack 2 200 220...

Page 46: ...Spinach steaming Perforated steam ing tray 3 100 2 3 Unpeeled boiled pota toes whole Perforated steam ing tray 3 120 30 35 Long grain rice 1 1 5 Shallow cookware 3 110 12 17 Eggs hard boiled Perforated steam ing tray 3 100 9 12 1 Preheat the appliance 2 Turn the dish 2 3 of the way through the cooking time Desserts Making crème caramel or crème brûlée 1 Use your preferred recipe to make the mixtur...

Page 47: ...e steam escapes each time the appliance door is opened and the cooking compartment has to be reheated Wipe the cooking compartment and dry the con densate drip tray after using it to cook the meal Recommended settings for cooking whole menus Food Accessory cook ware Height Type of heating Page 9 Temperature in C Steam in tensity Cooking time in mins Peeled boiled potatoes quartered Frozen salmon f...

Page 48: ...o overcook the food Sous vide cooking tips Servings Take into consideration the specified quantities and sizes for the food listed in the recommended settings tables Adjust the cooking time for larger quantities and items The appliance can cook up to 2 kg of food sous vide The quantities given for fish meat and poultry correspond to one to two servings For vegetables and desserts the specified qua...

Page 49: ...is minimises the germs on your ingredients and maximises hygiene so your food is now ready for sous vide cooking Cooking food sous vide Requirements The food is vacuum sealed Page 48 The food is prepared Page 49 1 Place the food onto the wire rack To ensure that the heat is distributed evenly around the food do not place the vacuum sealed food items on top of one another or close together on the w...

Page 50: ...powder paste and butter Potatoes peeled quartered 800 g Wire rack Universal pan 95 35 45 Recipe tip Vacuum seal along with some butter and salt Can easily be used for making dishes such as salad Pineapple in 1 5 cm slices 400 g Wire rack Universal pan 85 70 80 Recipe tip Vacuum seal along with some butter honey and vanilla Apples peeled in 0 5 cm slices 2 4 pcs Wire rack Universal pan 85 15 25 Rec...

Page 51: ...scape 5 Wipe the cooking compartment dry before baking in it Recommended settings for proving dough Food Accessory cook ware Height Type of heating Page 9 Temperature in C Steam in tensity Cooking time in mins Rich dough e g pan ettone Bowl on wire rack 2 40 45 40 90 White bread Bowl on wire rack 2 35 40 30 40 Reheating Gently warm up food with added steam The food tastes and looks as though it ha...

Page 52: ...s Universal pan Shelf position 3 Baking tray Shelf position 1 Baking tins on the wire rack First wire rack Shelf position 3 Second wire rack Shelf position 1 Shelf positions when baking on 3 levels Baking tray Shelf position 5 Universal pan Shelf position 3 Baking tray Shelf position 1 Hot water sponge cake When baking on 2 levels place the springform tins at diagonally opposite corners of the wir...

Page 53: ...eaming Food Accessory cook ware Height Type of heating Page 9 Temperature in C Steam in tensity Cooking time in mins Peas frozen two con tainers x 2 Steam containers XL size Universal pan 5 3 1 100 1 Broccoli fresh 300 g Steam containers XL size 3 100 2 8 9 3 Broccoli fresh one con tainer Steam containers XL size 3 100 2 10 11 3 1 The test is over when 85 C is reached at the coldest spot see IEC 6...

Page 54: ...of the area where the appliance is installed Any unsecured units must be secured to the wall using a standard bracket Wear protective gloves so that you do not cut yourself Parts that are accessible dur ing installation may have sharp edges Dimensions of the figures in mm WARNING Danger Magnetism Caution Magnetism Caution for people with pacemakers Permanent magnets are used in the control panel T...

Page 55: ...structions for the hob Observe different national installation instructions for the hob 32 4 Installation underneath a hob If the appliance is installed under a hob the following minimum dimensions must be adhered to including substructure if applicable The minimum worktop thickness a is based on the required minimum clearance Hob type a raised in mm a flush in mm b in mm Induction hob 37 38 5 Ful...

Page 56: ...fit appliances up to a height that allows ac cessories to be easily removed 32 7 Corner installation Observe the installation dimensions and the installation instructions when installing in a corner To ensure that the appliance door can be opened you must take the minimum dimensions into consid eration when installing in a corner The dimension is dependent on the thickness of the unit front and th...

Page 57: ...Protective conductor Blue Neutral conductor Brown Phase external conductor 32 9 Water connection In order to safely connect the appliance to the water connection follow these instructions The appliance is backflow proof Follow the regulations of the local water supply company Connecting the appliance to the water connection Note The appliance must only be connected to a cold water connection that ...

Page 58: ...rew connection Secure the appliance using a suitable screw Note The gap between the worktop and the appliance must not be closed by additional battens Thermal insulation strips must not be fitted to the side panels of the surround unit 32 11 Removing the appliance 1 Empty the steam system Use the rinsing function to do this Rinsing Page 32 2 Disconnect the appliance from the power supply 3 Undo th...

Page 59: ......

Page 60: ...nchen GERMANY siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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