11
Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio
section, where you will
find plenty of cooking tips and tricks.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out and damaged power cables replaced by one of our trained
after-sales technicians. If the appliance is defective, unplug the
appliance from the mains or switch off the circuit breaker in the
fuse box. Contact the after-sales service.
Troubleshooting
Cooking compart-
ment made of stain-
less steel
Hot soapy water or a vinegar solution:
Clean using a dish cloth and then dry
with a soft cloth.
If the oven is very dirty: use oven
cleaner, but only when cooking com-
partment is cold. It is best to use a stain-
less-steel sponge. Do not use oven
spray or other aggressive oven cleaners
or abrasive materials. Scouring pads,
rough sponges and pan cleaners are
also unsuitable. These scratch the sur-
face. Allow the interior surfaces to dry
thoroughly.
Door panels
Glass cleaner:
Clean with a dish cloth. Do not use a
glass scraper.
Door seal
Do not remove.
Hot soapy water:
Clean with a dish cloth; do not scrub. Do
not use a metal or glass scraper for
cleaning.
Accessories
Hot soapy water:
Soak and then clean with a dish cloth or
a brush.
Area
Cleaning agents
Problem
Possible cause
Remedy/information
The appliance does not work
Faulty circuit breaker
Look in the fuse box to make sure that the fuse
for the appliance is OK.
Plug not plugged in
Plug the plug in
Power cut
Check whether the kitchen light works.
Incorrect operation
Disconnect the fuse in the fuse box. Reconnect
it after approx. 10 seconds.
The appliance is not in operation.
A cooking time appears in the
display.
The
n
button was not pressed after the set-
ting had been made.
Press the
n
button or switch the appliance off.
The microwave does not switch
on.
The door was not fully closed.
Check whether food remains or foreign material
is trapped in the door. Make sure that the seal-
ing surfaces are clean. Check whether the door
seal is twisted.
The
n
button has not been pressed.
Press the
n
button.
It takes longer than before for the
food to heat up.
The microwave power setting is too low.
Select a higher power setting.
A larger amount than usual has been placed
in the appliance.
Double the amount = almost double the time
The food was colder than usual.
Stir or turn the food during cooking
An audible signal sounds. The
colon in the display flashes.
The appliance is in demonstration mode.
1.
Press the
2
button.
2.
Press and hold the
`
button for three sec-
onds.
The demonstration mode is deactivated.
