Siemens HiPath 3000 Series, Service Documentation

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HiPath 3000/5000 V9, Service documentation
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Workpoint Clients
Attendant Console Versions
10.12.3 optiClient Attendant V8
Definition
optiClient Attendant is a PC-based attendant. Depending on the model, up to six optiClient At-
tendants can be implemented at each node.
optiClient Attendant can also be used as a central attendant console in a network of HiPath
3000 and HiPath 2000 systems.
Connection variants
●
Connection via IP to:
– optiPoint 410, 420
– OpenStage TDM telephones
– OpenStage 40/60/80 HFA
●
Connection via USB interface to:
– optiPoint 500
– OpenStage 40 T
– OpenStage 60/80 T via RNDIS driver
(RNDIS: Remote Network Driver Interface Specification)
optiClient Attendant V8 features
●
Ongoing, waiting or parked calls are displayed with type, name, and phone number
●
Acoustic message signaling with volume control
●
Display of the switching state of source and target
●
Answering of pending calls
●
VIP call flagging for preferred call acceptance
●
Selection of telephone directories:
– Outlook Contacts
– Lotus Notes
– Internal Attendant telephone directory, based on Microsoft Access
– Open LDAP
●
Advanced integration with MS Outlook, featuring direct e-mail transmission using the
phonebook entry