18
Problem
Possible cause
Notes/remedy
The appliance does not work
The plug is not plugged into the mains
Connect the appliance to the electricity
supply
Power cut
Check whether other kitchen appliances
are working
Faulty circuit breaker
Check in the fuse box to make sure that
the circuit breaker for the appliance is OK
Faulty operation
Switch the appliance off using the circuit
breaker in the fuse box. Wait approxi-
mately 10 seconds and then switch it back
on
Appliance does not start.
Nx
‹
:
…‹
min
appears in the display
Descaling has been cancelled
Turn the operating mode selector to
È
and rinse the appliance twice
(see section: Cancelling descaling)
The appliance cannot be started
The appliance door is not fully closed
Close the appliance door
The appliance is not in operation. A cook-
ing time is shown in the display
A control knob was unintentionally
pressed
Press and hold the
J
|
"
button
The
J
|
"
button was not pressed after
setting
Press the
J
|
"
button briefly to start the
cooking operation, or press and hold the
J
|
"
button to cancel the setting
0
and
‹
:
‹‹
light up in the display
Power cut
Reset the clock time (see section: Time-
setting options)
The
¯
indicator appears even though the
water tank is full
The water tank has not been inserted
properly
Slide in the water tank until it locks into
place.
The detection system is not working
Call the after-sales service
The
¯
indicator appears even though the
water tank is not yet empty, or the water
tank is empty but the
¯
indicator does not
appear
The water tank is dirty. The moving water
level indicators are jammed
Shake and clean the water tank. If the
parts cannot be released, obtain a new
water tank from the after-sales service
The water tank empties for no discernible
reason. The evaporator dish overflows
The water tank was not closed properly
Close the lid until you feel it lock into place
The tank lid seal is dirty
Clean the seal
The tank lid seal is defective
Obtain a new water tank from the after-
sales service
The evaporator dish has boiled empty
even though the water tank is full.
The water tank has not been inserted
properly
Slide in the water tank until it locks into
place
The feed line is blocked
Descale the appliance. Check whether the
water hardness range is set correctly
The
¯
indicator appears
The appliance has not been used for at
least 2 days and the water tank is full
Empty and clean the water tank. Always
empty the water tank after cooking
There is a "pop" noise during cooking
Cold/warm effect with frozen food, caused
by the steam
This is normal
When you cook with steam, a lot of steam
is created
The appliance is being automatically cali-
brated
This is normal
When cooking with steam, a lot of steam is
created again
The appliance is unable to calibrate itself
automatically if cooking times are too
short
Reset the appliance to the factory settings
(see Basic settings section). Then start
steaming at 100 °C for 20 minutes
Steam escapes from the ventilation slots
during cooking
This is normal
The appliance is not producing steam
properly
Limescale has formed in the appliance
Start the Descale programme (see section:
Descaling)
Error message
“‹‚‚
appears in the dis-
play
A button was pressed for too long or is
jammed
Press the
0
button to clear the fault mes-
sage. Press all of the buttons individually
and check if they are clean
An
“
... error message appears in the dis-
play
Technical fault
Press the
0
button to delete the error
message. Reset the clock if required. If the
error message appears again, call the
after-sales service
The appliance is no longer heating. The
colon flashes in the display
A button combination was pressed
Set the Steam operating mode to 35 °C,
then press and hold the
@
button until an
audible signal sounds. Press the
@
but-
ton again briefly
