29
Service Centre
C38H / en / A31008-M2056-C401-1-7619 / appendix.fm / 10.06.2008
Ve
rs
ion 4,
29
.10.
2007
Questions and answers
If you have any questions about using
your phone, visit us at www.siemens.com/
gigasetcustomercare at any time.
The table below contains a list of common
problems and possible solutions.
The display is blank.
1. The handset is not switched on.
¥
Press
and hold
the end call key
a
.
2. The batteries are flat.
Charge or replace the batteries
"
Base
"
flashes in the display
.
1. The handset is outside the range of the
base station.
¥
Move the handset closer to the
base station.
2. The base station's range is reduced
because Eco Mode is activated (depending
on the base station, please see your
phone's user guide).
¥
Deactivate Eco Mode or reduce the dis-
tance between the handset and the
base station.
3. The base station is not turned on.
¥
Check the base station mains adapter.
Handset does not ring.
1. The ringer is deactivated.
¥
Activate the ringer (
The other party cannot hear you.
You have pressed the
§Mute§
display key.
The handset is "muted".
Activate the microphone again
You hear an error tone
(descending tone
sequence)
when inputting.
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the user
guide if necessary.