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Functions during a call
S1_SL1 / englisch / A31008-M373-B103-1-7619 / during.fm / 08.06.2004
Transferring calls
Transferring a call to an external number – ECT (Explicit Call Transfer)
Preconditions:
◆
The feature must be activated see page 130.
◆
It is only possible to transfer a call if the exchange or your ISDN PABX also supports
ECT. If this is not the case, then the external call is disconnected. The number cannot
be called back.
◆
To "hold" when making an enquiry call from an external call,
Ext. enq. call
must be
You are making an external call and would like to transfer it to another external user.
Establish an external enquiry call (page 29) and press the end call key
a
(also before
notifying), to transfer the call.
Transferring a call to another handset
You are making an
external
call and would like to transfer it to another handset.
Establish an internal enquiry call (page 30) and press the end call key
a
(also before
notifying), to transfer the call.
Working with call waiting for an external call – CW (Call Waiting)
Precondition:
CW (Call Waiting) set up, see page 124.
You hear the call waiting tone (short beep) if you receive an external call while conduct-
ing another call (internal or external). The caller's number or name will appear in the dis-
play if Calling Line Identification is enabled.
There are four ways to work with call waiting for an external call:
Accept the waiting call – enquiry call
:
Press the display key
ACCEPT
. You answer the call waiting call, and the first call is put on
hold. Both parties are shown on the display, the current one is marked.
To toggle between both callers see page 31, for a conference call see page 32.
Reject the waiting call
Press the display key
REJECT
to reject a call on call waiting.
i
With some ISDN PABX systems, your two parties are not connected
together when you press the end call key during a transfer. In this case
you should activate this function on your ISDN PABX, if possible.
i
If you reject the call waiting tone on your handset, it can still be heard on
other registered handsets.