30
Troubleshooting
A58H / USA EN / A31008-M2055-R301-1-6019 / appendix.fm / 06.07.2010
V
e
rsion 4, 29.1
0
.2007
Troubleshooting
If you have any questions about the use of
your telephone, you can contact us at any
time at www.gigaset.com/service.
The table below contains a list of common
problems and possible solutions.
Appendix
Caring for your telephone
Wipe the charger and handset with a
damp
cloth
(do not use solvent or a microfiber
cloth) or an
antistatic cloth
.
Never
use a dry cloth as this can cause static.
Contact with liquid
If the handset should come into contact with
liquid:
1.
Switch the handset off and remove the
battery immediately
.
2. Allow the liquid to drain from the hand-
set.
3. Pat all parts dry, then place the handset
with the battery compartment open and
the keypad facing down in a dry, warm
place
for at least 72 hours
(
not
in a mi-
crowave oven, convection oven, etc.).
4.
Do not switch on the handset again un-
til it is completely dry.
When it has fully dried out, you will usually
be able to use it again.
The display is blank.
1.
The handset is not on.
¥
Press
and hold
the End Call key
a
.
2.
The batteries are dead.
Charge or replace the batteries
(
"
Base
"
flashes in the display.
1.
The handset is outside the range of the base
station.
¥
Move the handset closer to the base sta-
tion.
The base station's range is shorter because
Eco Mode mode is activated.
¥
Deactivate Eco Mode (
reduce the distance between the hand-
set and base station.
3.
The base station is not on.
¥
Check the base station's power adapter.
Handset does not ring.
The ringer melody is deactivated.
¥
Activate the ringer melody (
You cannot hear a ringer melody/dial tone from
the fixed line network.
The phone cord supplied was not used or was
replaced with a different cord that has the wrong
pin connections.
¥
Always use the phone cord supplied or make
sure that the pin connections are correct
when purchasing one from a retailer .
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥
Reset the system PIN to 0000.
Forgotten the system PIN.
¥
Reset the system PIN to 0000.
The other party cannot hear you.
You have pressed the
§Mute§
display key.
The handset is on "mute."
¥
Activate the microphone again (
The number of the caller is not displayed
despite CID.
Caller ID is not enabled.
¥
The user must ask the telephone network pro-
vider to activate Caller ID (CID).
You hear an error tone (descending tone
sequence) when pressing keys.
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the user guide
if necessary.
You cannot listen to messages in the network
mailbox.
Your PABX is set for pulse dialing.
¥
Set your PABX to touch-tone dialing.
!
