13
After-sales service
Our after-sales service is there for you if your appliance should
need to be repaired. We are committed fo find the best solution
also in order to avoid an unnecessary call-out.
E number and FD number:
Please quote the E number (product number) and the FD
number (production number) of your appliance when
contacting the after-sales service. The rating plate bearing
these numbers can be found on the appliance certificate.
Please note that a visit from an after-sales service engineer is
not free of charge, even during the warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
Test dishes
This table has been produced for test institutes to facilitate the
testing of our appliances.
The data in the table refers to our accessory cookware from
Schulte Ufer (4-part induction pot set HZ 390042) with the
following dimensions:
■
Saucepan dia.16 cm, 1.2 litres, for 14.5 cm dia. single-circuit
hotplate
■
Cooking pot dia. 16 cm, 1.7 litres, for 14.5 cm dia. single-
circuit hotplate
■
Cooking pot dia. 22 cm, 4.2 litres, for 18 cm dia. or 17 cm
dia. hotplate
■
Frying pan dia. 24 cm, for 18 cm dia. or 17 cm dia. hotplate
Ӡ
and the heat set-
ting flash alternately.
An audible signal
can be heard
Warning: There is a hot pan in the area of
the control panel. There is a risk that the
electronics will overheat.
Remove the pan. The fault display goes out shortly afterwards.
You can continue cooking.
Ӡ
and audible sig-
nal
There is a hot pan in the area of the con-
trol panel. To protect the electronics, the
hotplate has been switched off.
Remove the pan. Wait a while. Touch any touch control. When
Ӡ
goes out, you can continue cooking.
”‰
The hotplate was in operation for too long
and has switched itself off.
You can switch the hotplate back on again immediately.
Display
Fault
Measure
GB
0344 892 8999
Calls charged at local or mobile rate.
IE
01450 2655
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
Heating up/bringing to boil
Ongoing cooking
Test dishes
Heat setting
Cooking time (min:sec)
Lid
Ongoing cooking
setting
Lid
Melting chocolate
Cookware: saucepan
Cooking chocolate (e.g. Dr. Oetker dark
chocolate, 150 g) on 14.5 cm dia. hot-
plate
-
-
-
1.
No
Heating and keeping lentil stew warm
Cookware: cooking pot
Lentil stew made to DIN 44550
Initial temperature 20 °C
Amount: 450 g for 14.5 cm dia. hotplate
9
approx. 2:00 without stirring
Yes
1.
Yes
Amount: 800 g for 18 cm dia. or 17 cm
dia. hotplate
9
approx. 2:00 without stirring
Yes
1.
Yes
Lentil stew from the tin
e.g lentils with Erasco sausages:
Initial temperature 20 °C
Amount: 500 g for 14.5 cm dia. hotplate
9
approx. 2:00
(Stir after approx. 1:30)
Yes
1.
Yes
Amount: 1000 g for 18 cm dia. or 17 cm
dia. hotplate
9
approx. 2:30
(Stir after approx. 1:30)
Yes
1.
Yes
Summary of Contents for ET6..FD17 SERIES
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