7
Cleaning and care
The information in this section provides help on how best to
care for your hob.
Suitable maintenance and cleaning products can be purchased
from the after-sales service or in our e-Shop.
Ceramic
Clean the hob after each use. This will prevent spills from
burning onto the ceramic.
Only clean the hob when it has cooled down sufficiently.
Use only cleaning agents which are suitable for glass ceramic.
Follow the cleaning instructions on the packaging.
Never use:
■
Undiluted washing-up liquid
■
Detergent intended for dishwashers
■
Scouring agents
■
Harsh cleaning agents such as oven spray or stain remover
■
Abrasive sponges
■
High-pressure cleaners or steam jet cleaners
Ground-in dirt can be best removed with a glass scraper,
available from retailers. Please note the manufacturer's
instructions.
You can also obtain a suitable glass scraper from our after-
sales service or from the e-Shop.
Using special sponges to clean glass ceramic achieves great
cleaning results.
Hob surround
To prevent damage to the hob surround, observe the following
instructions:
■
Use only hot soapy water.
■
Wash new sponge cloths thoroughly before use.
■
Do not use any sharp or abrasive agents.
■
Do not use the glass scraper.
After-sales service
Our after-sales service is there for you if your appliance should
need to be repaired. We are committed fo find the best solution
also in order to avoid an unnecessary call-out.
E number and FD number:
Please quote the E number (product number) and the FD
number (production number) of your appliance when
contacting the after-sales service. The rating plate bearing
these numbers can be found on the appliance certificate.
Please note that a visit from an after-sales service engineer is
not free of charge, even during the warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
GB
0344 892 8999
Calls charged at local or mobile rate.
IE
01450 2655
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
