en
Home Connect
18
Setting up the connection to the home WLAN network
(Wi-Fi)
The first time you open the menu, you will be
automatically guided through initial setup. Follow the
instructions on the control panel.
1.
Install the
Home Connect
app on your mobile
device.
2.
Open the
Home Connect
menu on your refrigerator.
3.
Open the app on your mobile device.
4.
Log in or register with the app if access is not yet
available.
5.
Check the router of your Wi-Fi home network to see
if a WPS function is available for automatic
connection.
6.
If this function is available, start automatic network
connection in the
Connect to network
submenu and
follow the instructions on the control panel.
7.
If this function is not available, if you're not sure
whether the function is available, or if automatic
network connection fails, start manual network
connection in the
Connect to network
submenu.
The refrigerator temporarily generates its own
network for connecting the mobile device.
8.
Start manual network connection in the app on your
mobile device.
As soon as the refrigerator is connected to the mobile
device, a connection will be established between the
refrigerator and your Wi-Fi home network.
Note:
If the connection cannot be established, check
whether there is sufficient signal strength.
Checking signal strength
The signal strength is displayed on the control panel.
The signal strength should be at least 1 bar in addition
to the dot. If the signal strength is too weak, the
connection may be interrupted temporarily.
Improving signal strength
■
Place the router closer to the refrigerator.
■
Check that screening walls do not interfere with the
connection.
■
Install a repeater to make the signal stronger.
Connecting the refrigerator to the
Home Connect app
Use this menu to connect your refrigerator to mobile
devices.
1.
Install the
Home Connect
app on your mobile device
and log in or register.
2.
Open the
Home Connect
menu on your refrigerator.
"Setting up Home Connect" on page 17
3.
Open the
App connection
menu option.
4.
Confirm the message to display the refrigerator in
the app.
5.
Open the app and wait until the refrigerator is
displayed.
Use
Add
to confirm the connection between the app
and the refrigerator.
If the refrigerator is not displayed automatically, click
on
Add appliance
in the app and follow the
instructions. As soon as your refrigerator is
displayed, add it with
+
.
6.
Follow the instructions in the app until the process is
complete.
Installing updates for the Home
Connect software
The refrigerator checks at regular intervals whether
updates are available for the Home Connect software.
A notification window appears on the control panel
when an update is available.
To install the update, tap
Install
.
Install the update later:
1.
Open the
Settings
menu.
2.
Tap
Software update
.
Note:
This menu is only visible if an update is
available.
A notification window appears.
3.
To install the update, tap
Install
.
Customer Service access
If you contact Customer Service, they can access your
appliance and view its status after you have given your
consent. You need to have your appliance connected to
your home network in order to do this.
Further information about Customer Service access and
its availability in your country is available under
www.home-connect.com in the Help & Support area.
1.
Contact Customer Service.
2.
Confirm the start of Customer Service access in the
app.
During Customer Service access, the
symbol
Ö
appears on the control panel.
3.
As soon as Customer Service has obtained the
necessary data, they will end their access.
Note:
You can interrupt remote diagnostics early by
switching off Customer Service access in the Home
Connect app.
Restoring settings
If there is a problem when trying to establish a
connection or if you would like to register the appliance
in a different Wi-Fi home network (Wi-Fi), the Home
Connect settings can be reset.
1.
Open the
Home Connect
menu on your refrigerator.
2.
Tap the
Reset settings
menu option.
3.
Confirm the message to delete the network settings.
To reconnect the appliance to the home WLAN network
(Wi-Fi), perform initial setup again.
