Possible Solution
Insert new standard battery
Close battery door completely or press and hold the
program button for approximately 2 seconds
Clean instrument
Increase volume (with ePocket or volume control)
Try reinserting instrument until it fits securely
Lower volume (with ePocket or volume control)
Clean instrument or contact your Hearing Care Professional
Lower volume (with ePocket or volume control)
Replace battery
Exchange or have your wax guard changed
Gently close battery compartment completely
Replace battery
Change to another program
Turn instrument on
Gently close battery compartment completely
Insert new standard battery
Make sure battery is inserted correctly
Wait 12 seconds and check again
If you still encounter problems after trying these sugge-
stions, consult your Hearing Care Professional.
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