AP75 Level 2 Service Manual
Copyright © Siemens Pte Ltd.
Siemens Technical Support Centre
All Rights Reserved
COM D CCQ APAC PS
Page
3
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28
Internal Use Only
1 Introduction
This document describes the process and procedure regarding the verification of the
customers fault description of Siemens Mobile Phones.
1.1 Purpose
Purpose of the instruction is to avoid unnecessary repairs and to optimise repairs. Beside
this, the instruction is made to give the Service Partners a general orientation where to find
and where to get required documents
.
1.2 Scope
This document is the reference document for all Siemens authorised Service Partners. It
has to be used from the Level 0 onwards up to the maximum repair Level.
1.3 Terms and Abbreviations
1.3.1 Terms
1.3.2 Abbreviations
RTC -
Real time clock
LCD -
Liquid crystal display
DSC -
Digital
still
camera
CSD -
Customer Service Department
