System Misinterprets Wash 1 Fluid Signals
If the bottle is replaced while in the Ready state, you should prime the line using the
following steps:
a.
Select the system icon in the top left of the workspace window.
b.
From the menu list, select
Diagnostic Tools
.
The System – Diagnostic Tools window displays.
c.
Under Prime Functions select
Prime System Fluid Bottle
from the list.
d.
From the Fluid list, select
Wash 1
.
e.
Select
Perform
.
•
If the Wash 1 bottle becomes empty and the Supplies Status button does not display yellow
to warn you that Wash 1 is low, call your local support representative to have a Field Service
Engineer visit your site and inspect the system.
System Stops Processing Samples When Wash 1 is Present
Normally, if the Wash 1 bottle is depleted but the Wash 1 reservoir contains fluid, the Supplies
Status button on the UI workspace displays yellow indicating that Wash 1 is “Present, using
reserve”. If, after you replace the empty Wash 1 bottle, the Supplies Status button continues to
display yellow, or if there was already sufficient Wash 1 in the bottle, perform the following steps
to attempt to clear the status or error message:
The following steps may not clear the status or error message if the Wash interconnect PCB is
malfunctioning or if there is another system problem. Please call your local support
representative to report the problem after attempting to clear the status or error message.
•
Clearing a Yellow Supplies Status Button
a.
Lift the lid of the Wash 1 bottle.
b.
Close the lid of the Wash 1 bottle.
The system displays “Did you refill the Wash 1 Bottle?”
c.
Select
Yes
.
d.
Prime the Wash 1 fluid bottle following instructions in the Operator’s Guide.
e.
Call your local support representative and notify them that the Supply Status button
continues to display yellow when sufficient Wash 1 is in the bottle.
•
Clearing a Red Error Message:
Normally, after the Wash 1 bottle and reservoir are depleted the system issues a red
“Reservoir depleted” and “Sampling Stopped” message. If the red error message continues
to display after you replace an empty Wash 1 bottle, or if there was already sufficient
Wash 1 in the bottle, then perform the following:
a.
Prime the Wash 1 fluid lines following instructions in the Operator’s Guide.
b.
Refer to the ADVIA Centaur XP Operator’s Guide or ADVIA Centaur Operator’s Guide
for additional instructions.
c.
Call your local support representative and notify them that the red message displays
when sufficient Wash 1 is present.
Urgent Field Safety Notice 10813924, Rev. A – November 2012
Page 3 of 5
GPF-003-11 V1.0 Effective: September 21, 2012
Related Procedure: GP-003 DX- Field Correction Action
