©
Sieme
ns
AG
2003, L:\Mobil\R
65\A65_
Puma_v2\am\P
uma_faq.f
m
Questions & Answers
28
VAR Langua
ge: a
m
; VAR issue
date: 041104
left page (28)
of A65_PUMA am, A31008-H5810-A40-1-4A19 (11.11.2004, 16:23)
Calls not possible.
2nd line set.
Set first line
‘
New SIM card inserted.
Check for new restrictions.
Charge limit reached.
Reset limit with PIN 2 (p. 16).
Credit used up.
Load credit.
Certain uses of the
phone not possible.
Call restrictions are set.
Barrings may be set by your service provider.
No entries possible in
Phonebook.
Phonebook is full.
Delete entries in Phonebook.
Voice mail does not
work
Call divert to the mailbox not set. Set call divert to the mailbox (p. 22).
SMS (text message)
T
flashing.
SMS memory full.
To free up capacity, delete or file messages
(SMS).
Function cannot be
set.
Not supported by service provider
or registration required.
Contact your service provider.
Memory problems for,
e.g. messages, ring
tones, pictures.
Phone memory full.
Delete files in the applicable areas and un-
needed T9 dictionaries.
No WAP access, no
download possible.
Profile not activated, profile set-
tings wrong/incomplete.
Activate WAP profile (p. 20), set (p. 20). If nec-
essary ask your service provider.
Message cannot be
sent.
Service provider does not support
this service.
Check with your service provider.
Phone number of the service cen-
tre is not set or is wrong.
SIM card contract does not sup-
port this service.
Contact your service provider.
Service centre too busy.
Repeat message.
Recipient does not have a com-
patible phone.
Check.
EMS pictures and
sounds not displayed
at destination phone.
Recipient's phone does not sup-
port EMS standard.
No Internet access
possible.
Wrong WAP profile set or settings
wrong, incomplete.
Check settings, speak to service provider if
necessary.
PIN error/
PIN2 error.
Three wrong entries.
Enter the PUK (MASTER PIN) supplied with
the SIM card according to the instructions. If
the PUK (MASTER PIN) has been lost, please
contact your service provider.
Question
Possible causes
Possible solution