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8

5920

2

2020

-

SR user manual

MC_0013

Basic Troubleshooting - DC series 

EN

* Not applicable to SX thrusters.

Before seeking assistance from the website help desk from your Side-Power dealer/ distributor, please perform these tests. 

(NB: If you are unable to understand what to check, you must consult a Side Power distributor.)

CHECK

SOLUTION

The motor runs, but there is no thrust

Check propellers are fi tted, fastened correctly and not 

damaged on the prop shaft

Re-fasten or replace if necessary

*Remove the motor and check the fl exible coupling 

between the motor and driveshaft is fi tted correctly and 

not damaged.

Replace if necessary

*With the motor removed turn the driveshaft to ensure 

gears are turning the prop shaft to identify if failure is 

inside the gear house.  

In case of failure inside the gear house, you must replace the gear house instead of 

attempting to repair the internal gear and bearing system.

The thrusters performance is reduced

Check the propeller, gear house and tunnel are free from 

growth/ barnacles or debris

If there is growth in the tunnel, this will disturb/ block the water fl ow and signifi cantly 

reduce performance

While in use, check the voltage of the motor is not lower 

than the specifi ed amount. The voltage when in use 

should be:     

    = 10,5V system 

    =  21V system

- If running at below voltage:  

(NB: Keep the main engine(s) running in use to have a continuous charge to the 

batteries) 

• Check batteries are worn out or in a bad charged condition

• Check electrical connections/ wiring for damage or wear (corrosion) 

• Check cables are the correct size per the product manual

• Tighten/ re-adjust connections

The thruster does not start/ works in only one direction

Check the voltage of the electromotor is correct for your 

installation and model.

If wrong, contact your dealer or distributor to obtain parts with the correct voltage.

When not in use, check the voltage at the thruster. The 

voltage when not in use should be:     
    = 12V system @ 12,7 V (not below 12,3V)

    = 24V system @ 25,4 V (not below 24,6V)    

- If running at below voltage:    
(

NB: if less then 8V the thruster will not operate)

• Check batteries

• Check electrical connections/ wiring for damage or wear (corrosion) 

• Tighten/ re-adjust and clean connections

IF the main solenoids in the thruster are not trying to 

engage (clicking) the thruster might not be receiving a 

“run” signal from the control panel. Try to run the thruster 

without the control panel by directly connecting the red 

and blue or red and grey wires in the control cable contact 

end coming from the thruster.   

• IF the thruster runs in both directions, repeat the same process at the connector going 

into the back of the control panel. 
     ~ If it also works in this position, check the contact and wiring on the back of the    
        panel and engage the thruster again by pushing both ON buttons simultaneously
• IF

 the panel does not turn on (see control light), measure the voltage between the Red 

and the Black cable at the contact point going into the thruster. 
    ~ If the voltage is good, the chances are that the panel is not working. 

    ~ If it works by the thruster, not by the panel, there is a bad contact or broken cables   
       between these two test points. 

• Measure that you have the correct voltage between the Red (+) and all the other 

colours in the contact. 

IF The thruster does not run at all, or only in one direction 

from the above tests, check the internal wiring on the 

thruster motor, solenoids and electronic motor interface 

box in accordance with the wiring diagram in the 

installation manual and ensure that all connections are 

clean and tight.  

• Between the main negative (A1 on motor) and the blue and the grey wires connected 

to the sides of the main solenoids, the voltage should be the same as between the main 

battery cables on the thruster. 
    ~ If not, check that the internal wiring on the solenoid and measure that there is     
    contact through the magnetising spools of each side of the solenoid 

(NB: test    

    between the red and blue on one side, and the red and grey on the other side     
    with an Ohm meter.) 

    ~ If there is no contact between these, the solenoid is broken and needs replacing.

The thruster is not shutting off  after the Joy Stick/ panel is 

disengaged. 

Contact and consult a Side Power distributor.

The thruster runs for approximately 0,5 seconds every 4 seconds

This is a build-in error response.

-Solenids failure

Contact and consult a Side Power distributor.

The thruster runs for approximately 0,5 seconds every 10 seconds

The solenoid might be in a lock-in/ auto stop position. 

• Shut off  thrusters main switch, tap slightly on the motor to release the solenoid pin. 

Turn on the main thruster switch and test again, If the solenoid is still in a lock-in position, 

contact your dealer.

Replace if 

necessary

Replace if 

necessary

}

}

MC_0061

Troubleshooting - Alarm Codes

EN

(NB: THE MAIN SWITCH MUST BE TURNED OFF IMMEDIATELY WHEN AN IPC-ERROR OCCURS, TO PREVENT OVERHEATING OF THE 

THRUSTER MAIN RELAYS.)

THRUSTER WILL NOT RETRACT WHILE REVERSING AT “HIGH” SPEED. THIS WILL  TRIGGER THE “Retract operation obstructed” ALARM.

IF ALARM IS TRIGGERED, REDUCE SPEED AND PRESS BOTH “ON” BUTTONS BEFORE RETRYING “OFF” BUTTON

AL

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Side

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v 1

 

Summary of Contents for SR Series

Page 1: ...0 SLEIPNER MOTOR AS P O Box 519 N 1612 Fredrikstad Norway www side power com Document id Revision Date 5920 2 SR SERIES THRUSTER USER MANUAL To download your language go to www side power com K e e p t h i s m a n u a l o n b o a r d 2020 ...

Page 2: ...systems complies with the essential health and safety requirements according to DIRECTIVE 2013 53 EU DIRECTIVE 2014 30 EU DIRECTIVE 2014 35 EU MC_0020 Important User Considerations and Precautions 3 User Manual Thruster Operation 4 Control Panel 5 Maintenance 6 7 Troubleshooting 8 Alarm Codes 9 Checklist 10 Spare Parts 11 Notes 12 14 Product Information Identifying your Product 15 Contents EN ...

Page 3: ...n If both are operated in the same direction the thruster will run in this direction If you notice any faults with the thruster switch it off to avoid further damage The electromotor its components contacts plugs or other joints in the control cables must be mounted so they will remain dry at all times It is the owner captain other responsible parties full responsibility to assess the risk of any u...

Page 4: ...o move after disengaging the thruster control How to use a single stern thruster Due to space limitations a vessel may only have a stern thruster In this case the stern thruster is used in the same way as a single bow thruster for moving the boat s stern Follow the above instruction for operation use How to use a combined bow and stern thruster The combination of a bow and stern thruster offers tot...

Page 5: ...irectional buttons Press OFF button to deactivate thruster Control panel example Control panel example Control panel example Control panel example Additional stern control panel example Additional stern control panel example Activating the stern thruster Activating both bow and stern thruster to rotate the boat on axis Activating both bow and stern thruster to push the boat sideways ...

Page 6: ...between the propeller and the gear leg All electrical connections are clean and fastened firmly Ensure that your batteries are in a good condition While running the thruster measure volt output is greater than 10 5v for 12v motors 21v for 24v motors Change the zinc anode before every season or when half the anode has eroded Always use a sealant or thread glue on the holding screw to ensure that it ...

Page 7: ...cessary Check and relubricate with waterproof grease if necessary Zinc anode retract mechanism Zinc anode gear leg For SR80 SR100 IF over 3 mm movement Break away rings must be replaced Check annually rubber element Anode Gearleg Anode Retract DO NOT apply antifouling DO NOT clean with chemicals hot water or high pressure water jet in this area ...

Page 8: ...ge clicking the thruster might not be receiving a run signal from the control panel Try to run the thruster without the control panel by directly connecting the red and blue or red and grey wires in the control cable contact end coming from the thruster IF the thruster runs in both directions repeat the same process at the connector going into the back of the control panel If it also works in this...

Page 9: ... 6 flashes YELLOW GREEN Pause SR150000 motor temp sensor fail Retracts Check motor temp sensor wiring and connection 1 1 flash YELLOW RED Pause Power failure Actuator System shuts down Turn off panel Check actuator connections Retry 2 2 flashes YELLOW RED Pause Thruster IPC error Retracts Turn off panel thruster must be serviced by authorized personel 3 3 flashes YELLOW RED Pause Retract operation...

Page 10: ...re signs of water try to fi nd the source and eliminate it Paint the propeller and gear leg with antifouling batteries are in good condition All electrical connections are clean and fastened fi rmly Check the drive shaft in the retract mechanism is lubricated Check for excess movement in the break away rings securing the actuator Change the zinc anode Check Rubber element for leakages REPLACE EVERY ...

Page 11: ...ing equipment supplier that the installation instructions of the Installation and Operation Manual have been complied with and that the defect remains e warranty service shall be performed only by the Warrantor or an authorized Service Centre and any attempt to remedy the defect by anyone else shall render this warranty void 5 There shall be no warranty for defects or damages caused by faulty inst...

Page 12: ...12 5920 2 2020 SR user manual MC_0037 Notes EN ...

Page 13: ...13 5920 2 2020 SR user manual MC_0037 Notes EN ...

Page 14: ...14 5920 2 2020 SR user manual MC_0037 Notes EN ...

Page 15: ...code and registered in our database for future service and repair assistance To find additional product information search the serial number attached in this manual below or from the sticker on the motor installed in your vessel MC_0080 MC_0080 IMPORTANT To register your product go to www side power com MG_0144 Sleipner Motor IDENTIFICATION LABELS User Manual ...

Page 16: ...ocument was correct at the time it was published However Sleipner Motor AS can not accept liability for any inaccuracies or omissions it may contain Continuous product improvement may change the product specifications without notice Therefore Sleipner Motor AS can not accept liability for any possi ble differences between product and document ...

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