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17 

 

 

Maintenance

 

The Showtec Sunstrip requires almost no maintenance. However, you should keep the unit clean. 

Otherwise, the fixture’s light-output will be significantly reduced. 

Disconnect the mains power supply, and 

then wipe the cover with a damp cloth. Do not immerse in liquid. Wipe lenses clean with glass cleaner 
and a soft cloth. Do not use alcohol or solvents.  
The front lens will require weekly cleaning, as smoke-fluid tends to build up residues, reducing the light-
output very quickly. 
Keep connections clean. Disconnect electric power, and then wipe the connections with a damp cloth. 
Make sure connections are thoroughly dry before linking equipment or supplying electric power. 

The operator has to make sure that safety-relating and machine-technical installations are to be 
inspected by an expert after every four years in the course of an acceptance test. 
The operator has to make sure that safety-relating and machine-technical installations are to be 
inspected by a skilled person once a year. 

 

The following points have to be considered during the inspection: 

1.

 

All screws used for installing the device or parts of the device have to be tightly connected and must 
not be corroded. 

2.

 

There may not be any deformations on housings, fixations and installation spots. 

3.

 

Mechanically moving parts like axles, eyes and others may not show any traces of wearing. 

4.

 

The electric power supply cables must not show any damages or material fatigue. 

 
 
 

Changing the Lamp 

1.

 

Disconnect mains power supply. 

Loosen the 4 screws on the front of the housing.

 

2.

 

Gently remove the metal housing

3.

 

Follow directions for installing a new lamp, page 8. 

 

 

Replacing a Fuse 

Power surges, short-circuit or inappropriate electrical power supply may cause a fuse to burn out. If the 
fuse burns out, the product will not function whatsoever. If this happens, 

follow the directions below to do 

so. 

1.

 

Unplug the unit from electric power source.

 

2.

 

Insert a flat-head screwdriver into a slot in the fuse cover. Turn the screwdriver to the left, at the same 
time gently push a bit (Turn and Push).. The fuse will come out.

 

3.

 

Remove the used fuse. If brown or unclear, it is burned out.

 

4.

 

Insert the replacement fuse into the holder where the old fuse was. Reinsert the fuse cover. Be sure to 

use a fuse of the same type and specification. See the product specification label for details. 

 

 

Troubleshooting 

 

No Light 

This troubleshooting guide is meant to help solve simple problems.  
If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit 
operates properly, do not carry out following steps. 
If the light effect does not operate properly, refer servicing to a technician. 
Response: Suspect three potential problem areas: the power supply, the lamps or the fuse. 

1.

 

Power supply. Check that the unit is plugged into an appropriate power supply. 

2.

 

The lamps. Replace the old lamp with a new one with the same specifications. See page 8 for 
replacing lamps. 

3.

 

The fuse. Replace the fuse. See page 17 for replacing the fuse. 

4.

 

If all of the above appears to be O.K., plug the unit in again. 

5.

 

If you are unable to determine the cause of the problem, do not open the Sunstrip, as this may 
damage the unit and the warranty will become void. 

6.

 

Return the device to your Showtec dealer. 

 

 

 

Summary of Contents for Sunstrip Active MKII

Page 1: ...Sunstrip Active MKII ORDERCODE 30714 ...

Page 2: ...ign and manufacture professional light equipment for the entertainment industry New products are being launched regularly We work hard to keep you our customer satisfied For more information iwant showtec info You can get some of the best quality best priced products on the market from Showtec So next time turn to Showtec for more great lighting equipment Always get the best with Showtec Thank you...

Page 3: ... Linking 10 Data Cabling 10 Control Panel 11 DMX Control Mode 11 DMX Addressing 11 Menu Overview 12 Control Modes 12 DMX Mode 12 Setting the Channel Mode 13 CHASE Mode 13 Auto 13 Full 13 Program direction Normal Reverse 14 Selecting the Chase Speed 14 Selecting the Intensity Dimming Mode 14 Selecting your own welcome text logo editing 14 DMX Channels 15 1 Channel 15 2 Channels 15 5 Channels 15 10 ...

Page 4: ...h the installation operation and maintenance of this device has to be qualified follow the instructions of this manual Before your initial start up please make sure that there is no damage caused by transportation Should there be any consult your dealer and do not use the device To maintain perfect condition and to ensure a safe operation it is absolutely necessary for the user to follow the safet...

Page 5: ...before cleaning Only handle the power cord by the plug Never pull out the plug by tugging the power cord Make sure that the device is not exposed to extreme heat moisture or dust Make sure that the available voltage is not higher than stated on the rear panel Make sure that the power cord is never crimped or damaged Check the device and the power cord from time to time If the external cable is dam...

Page 6: ...ty issues Do not attempt the installation yourself Always let the installation be carried out by an authorized dealer Procedure If the Sunstrip Active is lowered from the ceiling or high joists professional trussing systems have to be used Use a clamp to mount the Sunstrip Active with the mounting bracket to the trussing system The Sunstrip Active must never be fixed swinging freely in the room Th...

Page 7: ...hod to use Note If you are given an RMA number please include the following information on a piece of paper inside the box 1 Your name 2 Your address 3 Your phone number 4 A brief description of the symptoms Claims The client has the obligation to check the delivered goods immediately upon delivery for any short comings and or visible defects or perform this check after our announcement that the g...

Page 8: ...ur clamp in any desired position For optimal creativity we recommend the special multibracket 30713 Power Input 230V 50Hz Power Consumption 500W Control 16 Built in Programs Sound Active Master Slave DMX Control Display 4 Digits LED Power Connector Neutrik Powercon in output Data Connector XLR In Out 3 Pin DMX control via standard DMX controller 16 built in programs subject to Speed and Dimmer exc...

Page 9: ...tor sends the power to the next unit Max 20A 3 DMX OUT 4 LED Display 5 Mode Button 6 Menu Button 7 Up Button 8 Down Button 9 Power On Off 10 Fuse 6 3A 250V 5 20mm 11 DMX IN 12 Power Input Blue This connector is the input power for this unit Max 20A ...

Page 10: ... higher wattage Lamps with a higher wattage generate temperatures the device was not designed for Damages caused by non observance are not subject to warranty Procedure 1 Loosen the 4 screws on the front of the housing 2 Gently remove the metal housing 3 Read lamp instructions Do not touch the lamp bulb glass Push and turn the lamp Counter Clockwise and remove the lamp Oil on hands shortens the la...

Page 11: ...t onto firm trussing Leave at least 0 5 meter on all sides for air circulation 2 Plug the end of the electric mains power cord into a proper electric power supply socket 3 Always use a safety cable ordercode 70140 70141 4 Use a 3 p XLR cable to connect the Sunstrip Active 5 Link the units as shown in figure 4 Connect a DMX signal cable from the first unit s DMX out socket to the second unit s in s...

Page 12: ... link Connecting more than 30 fixtures on one serial data link without the use of a DMX optically isolated splitter may result in deterioration of the digital DMX signal Maximum recommended number of Sunstrips on a power link 240V 7 fixtures Maximum recommended DMX data link distance 100 meters Maximum recommended number of Sunstrips on a DMX data link 30 fixtures Data Cabling To link fixtures tog...

Page 13: ...address of the third Sunstrip should be 11 10 21 etc Please be sure that you don t have any overlapping channels in order to control each Sunstrip correctly If two or more Sunstrips are addressed similarly they will work similarly For address settings please refer to the instructions under Addressing menu d001 Controlling After having addressed all Sunstrips you may now start operating these via y...

Page 14: ...starts blinking DMX Mode With this menu you can set the DMX address and the required channel mode You can only use this mode when you are using the device as a DMX Dimmer This function allows you to set your device as a 1 2 5 or 10 Channel DMX Dimmer 1 Press and hold the MODE button for 5 seconds until the display starts blinking Press the MODE or MENU button until the display shows DMX mode is in...

Page 15: ... light will be individually controlled by one DMX Channel Note Default setting is CH 10 this means 10 DMX Channels so every light is individually controllable CHASE Mode You can only use this mode when you are using the device as a Chaser The unit has 16 built in programs Auto and Full You can select any of these programs to create a chase for a lightshow You can also control the program s chase s...

Page 16: ... shows d followed by 3 digits 4 Use the UP DOWN buttons to change the dimmer setting from 000 100 5 A value of 000 means the weakest output intensity and a value of 100 means the highest output Selecting your own welcome text logo editing 1 Press and hold the MODE button for 5 seconds until the display starts blinking 2 Now press and hold the MODE button while pressing the following sequence UP UP...

Page 17: ...0 255 From black to brightest 0 to 100 5 Channels Channel 1 Dimmer intensity light 1 2 0 255 From black to brightest 0 to 100 Channel 2 Dimmer intensity light 3 4 0 255 From black to brightest 0 to 100 Channel 3 Dimmer intensity light 5 6 0 255 From black to brightest 0 to 100 Channel 4 Dimmer intensity light 7 8 0 255 From black to brightest 0 to 100 Channel 5 Dimmer intensity light 9 10 0 255 Fr...

Page 18: ... From black to brightest 0 to 100 Channel 5 Dimmer intensity light 5 0 255 From black to brightest 0 to 100 Channel 6 Dimmer intensity light 6 0 255 From black to brightest 0 to 100 Channel 7 Dimmer intensity light 7 0 255 From black to brightest 0 to 100 Channel 8 Dimmer intensity light 8 0 255 From black to brightest 0 to 100 Channel 9 Dimmer intensity light 9 0 255 From black to brightest 0 to ...

Page 19: ...ont of the housing 2 Gently remove the metal housing 3 Follow directions for installing a new lamp page 8 Replacing a Fuse Power surges short circuit or inappropriate electrical power supply may cause a fuse to burn out If the fuse burns out the product will not function whatsoever If this happens follow the directions below to do so 1 Unplug the unit from electric power source 2 Insert a flat hea...

Page 20: ...e controller and the first fixture on the link Fixtures reset correctly but some respond erratically or not at all to the controller Poor data quality Check data quality If much lower than 100 percent the problem may be a bad data link connection poor quality or broken cables missing termination plug or a defective fixture disturbing the link Bad data link connection Inspect connections and cables...

Page 21: ...y 4 Digits LED Power Connector Neutrik Powercon in output Data Connector XLR In Out 3 Pin DMX control via standard DMX controller 16 built in programs subject to Speed and Dimmer except for Auto Full Dimmer 0 100 01 99 Chase speed adjustment Power Failure Memory Fuse Protection Built in Dimmerpack Digital Addressing 10x Osram Lamp Halopar 16 GU10 230V 50W 35 80418 Included Fuse T6 3A 250V Dimensio...

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