20
Ordercode: 42407
LED Pinspot Q4
No Response to DMX
01)
Check the DMX setting. Make sure that DMX addresses are correct.
02)
Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
03)
Determine whether the controller or light effect is at fault. Does the controller operate properly with
other DMX products? If not, take the controller in for repair. If so, take the DMX cable and the light
effect to a qualified technician.
Problem
Probable cause(s)
Remedy
One or more
fixtures do not
function at all
No power to the fixture
●
Check if power is switched on and
cables are plugged in
Internal fuse blown
●
Return the device to your Showtec
dealer
Fixtures reset
correctly, but all
respond erratically
or not at all to the
controller
The controller is not connected
●
Connect controller
3-pin XLR Out of the controller does
not match XLR Out of the first fixture
on the link (i.e. signal is reversed)
●
Install a phase reversing cable between
the controller and the first fixture on the
link
Fixtures reset
correctly, but some
respond erratically
or not at all to the
controller
Poor data quality
●
Check data quality. If much lower than
100 percent, the problem may be a
bad data link connection, poor quality
or broken cables, missing termination
plug, or a defective fixture disturbing
the link
Bad data link connection
●
Inspect connections and cables.
Correct poor connections. Repair or
replace damaged cables
Data link not terminated with 120
Ohm termination plug
●
Insert termination plug in output jack of
the last fixture on the link
Incorrect addressing of the fixtures
●
Check address setting
One of the fixtures is defective and
disturbs data transmission on the
link
●
Bypass one fixture at a time until normal
operation is regained: unplug both
connectors and connect them directly
together
●
Have the defective fixture serviced by a
qualified technician
3-pin XLR Out on the fixtures does
not match (pins 2 and 3 reversed)
●
Install a phase-reversing cable between
the fixtures or swap pin 2 and 3 in the
fixture, that behaves erratically
No light or LEDs
cuts out
intermittently
Fixture is too hot
●
Allow the fixture to cool down
●
Make sure air vents are not blocked
●
Turn up the air conditioning
LEDs damaged
●
Disconnect fixture and return to your
dealer
The power supply settings do not
match local AC voltage and
frequency
●
Disconnect fixture. Check settings and
correct if necessary
