www.eklights.com
12
Problems
Possible causes
Checks and remedies
Fixture does not light up
•
No mains supply
•
Dimmer fader set to 0
•
All color faders set
to 0
•
Faulty LED
•
Faulty LED board
• Check the power supply voltage
• Increase the value of the DMX channels
• Increase the value of the color channels
• Replace the LED board
• Replace the LED board
General low light intensity
•
Dirty lens assembly
•
Misaligned lens assembly
•
•
Install lens assembly properly
Fixture does not power up
•
No power
•
Loose or damaged power cord
•
Faulty internal power supply
•
Check for power on power outlet
•
Check power cord
•
Replace internal power supply
Fixture does not
respond to DMX
•
Wrong DMX addressing
•
Damaged DMX cables
•
Bouncing signals
•
Check control panel and unit addressing
•
Check DMX cables
•
Install terminator as suggested
TROUBLESHOOTING
Clean the fixture regularly