EXTENSION REASSIGNMENT
If you have a voice mail box, you can move your extension to
any other phone in the office. From the phone you want to
move to:
Hit the
Voicemail
button
Press the
Call VM
soft key
Enter #
Enter your personal extension
Enter your personal password, then #
Press 7 for Mailbox Options
Press 3 to reassign extension
Press 1 to assign to this telephone
ShoreTel Voicemail Reference Guide
Getting Started
1. Press the
Voice Mail
key from your telephone
2. Press the
Call VM
soft key
3. Enter your password followed by a # (the default
password is 1234)
4. The system will prompt you to record your name and set
up your password
Checking Messages from Outside the System
Dial ___________________ (check with system administrator)
Wait for the system to answer then press # Enter
your extension
Enter your password followed by a #
Checking Messages from Your Telephone
Press
Voicemail
button
Enter your password and press the
OK
soft key
Checking Messages from another Extension
Press
Voicemail
button
Press the
Call VM
soft key
P r e s s #
Enter your extension
Enter your password followed by a #
Main Menu
Press 1
Listen to Messages
Press 2
Send a Message
Press 3
Listen to Saved Messages
Press 7
Change Mailbox Options
Press 8
Log Off
Press 9
Return to Auto Attendant
Press 0
Transfer to an assistant
Press #
Hear Mailbox Status
Message Handling Menu
Press 0 Additional Options
Press 1 Replay
Press 2 Save
Press 3 Delete
Press 4 Forward
Press 5 Reply
Press 6 Play envelope
Press 7 Move backward
Press 8 Pause
Press 9 Move forward
Press # Skip
Press * Cancel
ShoreTel Communicator
Getting Started
Launch the Communicator Install Wizard
Enter the IP Address (Server Name)
Click Next
Enter your
Username:
First I Last Name
Enter the default
Password:
changeme
Click Next
You are now logged in
Click Next
Create a new
Call Manager
password (6 to 26 characters)
Confirm your new
Call Manager
password
Click Next
Set up Voice Mail
Create a new
Voice Mail
password (4-26 numbers)
Confirm your new
Voice Mail
password
Click Next
Read the Record Your Name Tips
Click Next
Click Red record button
Wait for beep, lift handset and say your name
Click Stop then click Play to listen to your recording
If you are satisfied, hang up and click Next
Configure Outlook Integration
Accept defaults and click Next
Click Finish
Click OK
ShoreTel's
Communicator
software
provides
a
visual,
information-rich
interface
for
managing
and
controlling
communications
–
both telephone calls and voice mail. You can:
Dial by name or number
Change the call handling mode
Keep a 1000-line call history of inbound, outbound, and missed
calls
Interact with voice messages from your PC
To complete the Communicator and IP Phone Tutorial please
visit the following link:
http://training.shoretel.com/shoretel 10/mainmenu.htm
ShoreTel End User Guide
IP Phone and Voicemail
