WARRANTY TERMS AND CONDITIONS
Structural Frame – 3 Year Warranty:
Shoprider Australia warrants that the frame will be free from defects under normal use for a period of 3 years from the date of
purchase by the original customer.
Shoprider Australia will repair or replace, at our option, free of charge
any part
found upon examination by Shoprider
Australia to be defective in material and/or workmanship within the warranty period.
All parts claimed under warranty must be returned to Shoprider Australia in their present condition via the original place of
purchase (SHOPRIDER AUTHORISED DEALER) listed on this form. Only an authorised WARRANTY DEALER of
Shoprider Australia, following approval by Shoprider Australia, can undertake warranty replacement or repair.
Drive Train Assembly – 18 Months Warranty:
Shoprider Australia warrants that the drive train assembly will be free from defects under normal use, for a period of 18
months from the date of purchase by the original customer.
Shoprider Australia will repair or replace, at our option, free of charge
any part
found upon examination by Shoprider
Australia to be defective in material and/or workmanship within the warranty period.
All parts claimed under warranty must be returned to Shoprider Australia in their present condition via the original place of
purchase (SHOPRIDER AUTHORISED DEALER) listed on this form. Only an authorised WARRANTY DEALER of
Shoprider Australia, following approval by Shoprider Australia, can undertake warranty replacement or repair.
Drive train components include:
Transaxle, Motor and Magnetic brake.
Other Parts – 12 Months Warranty:
Shoprider Australia will repair or replace, at our option, free of charge any part found upon examination by Shoprider Australia
to be defective in material and/or workmanship for a period of twelve (12) months from the of purchase by the original
customer.
Shoprider Australia will repair or replace, at our option, free of charge
any part
found upon examination by Shoprider
Australia to be defective in material and/or workmanship within the warranty period.
All parts claimed under warranty must be returned to Shoprider Australia in their present condition via the original place of
purchase (SHOPRIDER AUTHORISED DEALER) listed on this form. Only an authorised WARRANTY DEALER of
Shoprider Australia, following approval by Shoprider Australia, can undertake warranty replacement or repair.
Exclusions:
1.
All transport costs associated with the submission and return of parts for repair or replacement under
warranty (as determined by Shoprider Australia) are the responsibility of the original customer.
2.
Normal wear items are not covered under this warranty. These include such items as brushes, tyres,
brake pads, upholstery, seating and arm rests.
3.
Damaged caused by:
•
Excessive, abusive, misuse, negligence or accident.
•
Improper maintenance, maintenance carried out by non-approved WARRANTY DEALER
•
Commercial use,
Not covered under this warranty:
4.
Where an authorised dealer has not lodged all required documentation at the appropriate time the
warranty is void
5.
All warranties provided do not extend to purchasers of used or second hand equipment.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement part for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and failure does not amount to major failure.
THIS SCOOTER WAS PURCHASED FROM AND IS WARRANTED BY:
DEALER NAME:
ADDRESS:
CONTACT PHONE:
EMAIL:
