OTS-20 User’s Manual
8. Quality Assurance
We do not approve users to repair by theselves.
8.1 The instrument will be warranted for 18 months from the date of delivery.
Our company provide a warranty for a period of 18 months for all products from
the date of delivery. During warranty period, if there are any problems with the
product, we will repair or replace a new one. But in any case, the cost of our
company will not exceed the purchasing price of the product.
8.2 If a breakdown occurs when using the equipment, please do not open the outer
cover. Please immediately contact company’s marketing department or the
respective agents for possible solutions.
8.3 If the fault is caused by production limitation, we will replace a new equipment or
service at no cost. This warranty only apply for the normal use, excluding:
1. Repair the unit or change settings without the necessary authorization.
2. Improper usage, neglect, accident, causes external to the product or other
factors beyond the control of our company
Warranty Registration
Our company will provide a warranty card for every product purchased. After you fill
up the warranty card, please send a copy of the purchase invoice together with the
warranty card to company’s marketing department.
Please check our web site
(www.shinewaytech.com)
for updates to this manual and
additional application information. If you need technical or sales support, please contact local
Shineway Technologies
Customer Service.
Shineway Technologies (China), Inc.:
Address:
Fl.7, Zhongtai Plaza, No.3 Shuangqing Rd, Haidian District, Beijing,
China
Postal code: 100085
Tel:
+86-10-62953388
Fax:
+86-10-62958572
Email:
WEB: www.shinewaytech.com
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