MY22H03 - 22_1.0_01.10.2021
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Troubleshooting, fault clearance and repair
9.4
Lighting
9.4.1
On-board computer error
The battery cannot be
inserted.
Contact your specialist dealer.
Fluid is leaking from the
battery.
Observe all the warnings in Section 2 Safety.
There is an unusual smell.
1
Remove the battery from the pedelec immediately.
2
Contact the fire service.
3
Observe all the warnings in Section 2 Safety.
Fumes are emitted from the
battery.
1
Remove the battery from the pedelec immediately.
2
Contact the fire service.
3
Observe all the warnings in Section 2 Safety.
Symptom
Cause
Remedy
The front light or rear light
does not go on, even when
the switch is pressed.
The basic settings in the electric drive
system have probably been configured
incorrectly.
The light is defective.
Remove pedelec from service immediately.
Contact your specialist dealer.
Table 69:Error solution for battery
Symptom
Cause
Remedy
Table 68:Error solution for battery
Symptom
Cause
Remedy
No data is shown on the
monitor when the
On-Off
button
(battery)
is pressed.
The battery charge level may be
insufficient.
Charge the battery.
Is the power switched on?
Press the
On-Off button (battery)
to switch the power
on.
Is the battery charged?
If the battery is fitted to the pedelec and is being charged,
it cannot be switched on. Interrupt charging process.
Is the connector fitted to the power cable
correctly?
1
Check that the power cable connector has not been
disconnected.
2
Contact your specialist dealer if this is not the case.
A component may be connected which
the system is unable to recognise.
Contact your specialist dealer.
The gear level is not shown
on the display screen.
The gear level is only shown if the
electronic gear shift is used.
1
Check that the power cable connector has not been
disconnected.
2
Contact your specialist dealer if this is not the case.
The settings menu cannot be
opened while you are riding.
The product is designed in such a way
that the settings menu cannot be opened
if the system detects that someone is
riding the pedelec. This is not a
malfunction.
1
Stop the pedelec.
2
Change settings when stationary only.
Table 70:Display error solution
