60
Errors
If an error message is displayed on the entire screen,
follow one of the procedures below to reset the display.
•
Press the power button of the battery.
•
Remove the battery from the holder.
If the situation does not improve even after turning the power
back ON, consult with a distributor.
List of errors
Code
Display
preconditions
Operational restriction when
an error is being displayed
Remedy
E010
A system error was
detected.
Power assistance is not
provided during riding.
Press the power button of the battery to turn it on
again.
E011
An error occurred
in system
operation.
Power assistance is not
provided during riding.
Turn on the power again.
E013
An anomaly was
detected in the drive
unit’s firmware.
Power assistance is not
provided during riding.
Contact the place of purchase or bicycle dealer.
If the situation does not improve even after turning
the power back ON, consult with a distributor.
E014
The speed sensor
may have been
installed in the
wrong position.
Power assistance is not
provided during riding.
Contact the place of purchase or bicycle dealer.
E020
A communication
error between the
battery and drive
unit was detected.
Power assistance is not
provided during riding.
Check that the cable between the drive unit and
battery is properly connected.
E021
Battery connected
to drive unit
conforms with
system standards
but is not
supported.
Power assistance is not
provided during riding.
Press the power button of the battery to turn it on
again.
E022
Battery connected
to drive unit does
not conform with
system standards.
No system functions will start.
Press the power button of the battery to turn it on
again.
E023
Electrical failure
inside the battery
No system functions will start.
Use the battery power button to turn the power
OFF, and then turn the power back ON.
E024
Communication
error with the
bicycle system
No system functions will start.
Make sure that the cable is not loose or improperly
connected.
Summary of Contents for E8000 Series
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