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Troubleshooting Guide
PROBLEM
POSSIBLE CAUSE
REMEDY
If a fault occurs, run through the table below before taking your receiver for repair.
If the fault persists, attempt to solve it by switching the receiver off and on again. If this fails to resolve the situation, consult
with your dealer. Under no circumstances should you repair the receiver yourself as this could invalidate the warranty.
No power
No sound
Stations cannot be
received
Preset stations cannot be
received
Poor FM reception
Continuous hissing noise
during FM reception,
especially when a stereo
broadcast is received.
Continuous or intermittent
hissing noise during AM
reception, especially at
night.
No recording
Remote control unit does
not operate.
Other Sherwood components
do not react to remote control
commands.
• The AC input cord is disconnected.
• Poor connection at AC wall outlet or the
outlet is inactive.
• The speaker cords are disconnected.
• The volume is adjusted too low.
• The MUTE button on the remote control is
pressed to ON.
• Speakers are not switched on.
• Incorrect selection of the input source.
• Incorrect connections between the
components.
• No antenna is connected.
• The desired station frequency is not tuned
in.
• The antenna is in wrong position.
• An incorrect station frequency has been
memorized.
• The memorized stations are cleared.
• No antenna is connected.
• The antenna is not positioned for the best
reception.
• Weak signals.
• Noise is caused by motors, fluorescent
lamps or lightning, etc.
• Incorrect selection between the
components.
• Incorrect operation of each component for
playback and recording.
• Batteries are not loaded or exhausted.
• The remote sensor is obstructed.
• DIGI LINK connections are not made
properly.
• Connect the cord securely.
• Check the outlet using a lamp or another
appliance.
• Check the speaker connections.
• Adjust the volume.
• Press the MUTE button to cancel the
muting effect.
• Press the SPEAKER A or B button to ON.
• Select the desired input source correctly.
• Make connections correctly.
• Connect an antenna.
• Tune in the desired station frequency.
• Move the antenna and retry tuning.
• Memorize the correct station frequency.
• Memorize the stations again.
• Connect an antenna.
• Change the position of the antenna.
• Change the position of the antenna.
• Install an outdoor antenna.
• Keep the receiver away from noise
sources.
• Install an outdoor AM antenna.
• Make connections correctly.
• Operate each component correctly.
• Replace the batteries.
• Remove the obstacle.
• Make proper DIGI LINK connections.