20
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21
20
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21
Answer: because the machine illegally escape last time, there is still knife-dropping
instruction existing in the memory of plotter. To resolve it power off the machine
and turn it on again.
6.9 Question: No LCD display or a black row of blocks are displayed?
Answer: (1). In case of no display, check whether the power work well.
(2). If black blocks are displayed, check whether voltage is at required level. If
troubles remain after the above operation, please contact maintenance center
6.10 Question: why can not some characters close in strokes when it is plotting?
Answer: Because the knife of the plotter is eccentric knife with a eccentric value, to resolve
it, set “closing compensation” in the software. For example: in “Artcut” software:
(1). Click “plotting output” once, a plotting output picture will pop up.
(2). Click “set” once, a picture of setting plotter will pop up.
(3). Click “compensation setting” a dialog box will pop up.
(4). Select closing compensation, adjust the value to required level, generally the
value is set to be 0.5.
6.11 Question: Why the machines have missed some pave of letter when cutting?
Answer: (1). Check the machine if it presses enough.
(2). Reinstall the software.
(3). Chook the head of the knife.
(4). If the problem is still in existence, please contact with repair center.
6.12 Question: why is the machine in low-speed state after start-up?
Answer: Because paper sensor fails to detect the fore end of paper. When feeding paper
make fore end of paper cover hole of paper sensor, then perform another
automatic paper testing.
6.13 Question: why do some nicks deep, while some shallow when cutting?
Answer: As CT employs upscale soft PVC materials as knife strip cushion to protect knife.
But long period using it may produce a trace therefore roughing the stripe cushion,
so some nicks become deep, while some become shallow. To resolve it replace a
stripe cushion. If is not so worse, adjust knife as described in section 3.2.B,
increase knife press (some 350).
6.14 Question: why can not the plotter run when it is outputting?
Answer: (1). Check whether the plotter is properly connected with computer. The cutter is
connected with COM1 or COM2 of computer; check whether the set ports are
conformed to those connected.
(2). Check whether the plotter is in online state, namely whether the LCD
displays“ON LINE”.
(3). Check whether the encryption card of software is properly. If not please turn
off the power and reinstall it. Check driving program of the plotter is for MK
series.
6.15 Question: why can not the instant-glue be taken off?
Answer: (1). Perform trial run prior output, adjust press to appropriate level.
(2). Check whether the knife is used too long, or whether the knife top is broken.
For new ones the nick is thin in the instant-glue, while for old ones the nick is thick
