Shenzhen Hongdian Technologies H7920 User Manual Download Page 136

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(2014-07-01)

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7.2

Dial Online Problem

7.2.1

Dial discontinue

Phenomenon

H8951 3G 4G router discontinue during dialing, dial failure

Possible Reason



SIM card network type do not match



SIM charges owed



Power supply do not match



Modem setting wrong

Solution



Change to a suitable SIM card



Recharge SIM card



Change to suitable power supply



Change Modem setting, please check related chapter

7.2.2

No Signal

Phenomenon

H8951 3G 4G router modem status show no signal

Possible Reason



Antenna connect wrong



Modem cannot online



Modem offline

Solution



Connect suitable antenna



Modem cannot online, check SIM and modem setting



Modem offline, check router setting, like wake up setting, ICMP setting, check if there are

any setting make router offline

7.2.3

Cannot find SIM/UIM card

Phenomenon

H8951 3G 4G router cannot find SIM/UIM card

Possible Reason



SIM card damage



SIM bad contact

Summary of Contents for H7920

Page 1: ...1 User Manual H8951 LQA Cellular Wi Fi Router...

Page 2: ......

Page 3: ...ganization or individual shall copy or reproduce the whole or part of this user manual by any means without written authorization from Shenzhen Hongdian Technologies Corporation Trademarks and Permiss...

Page 4: ...ntroduced how to use H8951 and its function features Related Versions The following table lists the product versions related to this document Model Version H8951 LQA H8951 H8951 H7920 H7921 H8922 H892...

Page 5: ...ldface The keywords of a command line are in boldface Italic Command arguments are in italics Items keywords or arguments in brackets are optional x y Optional items are grouped in braces and separate...

Page 6: ...d press Tab Key 1 Key 2 Press the keys concurrently For example pressing Ctrl Alt A means the three keys should be pressed concurrently Key 1 Key 2 Press the keys in turn For example pressing Alt A me...

Page 7: ...ccessories 7 2 2 Structure 8 3 Installation of H8951 3G 4G router 9 3 1 Unpacking 9 3 2 How to install 9 3 2 1 SIM UIM card install 9 3 2 2 Ethernet cable connection 10 3 3 Power supply 10 3 4 Review...

Page 8: ...orward configuration 66 5 5 1 Overview 66 5 5 2 NAT 67 5 5 3 Static Routing 71 5 5 4 QoS Optional 74 5 5 5 Dynamic Routing Optional 76 5 6 VPN configuration 82 5 6 1 Overview 82 5 6 2 VPDN configurati...

Page 9: ...1 Dial discontinue 122 7 2 2 No Signal 122 7 2 3 Cannot find SIM UIM card 122 7 2 4 Poor Signal 123 7 2 5 Compress Protocol not match 123 7 3 VPN Problem 123 7 3 1 VPDN cannot connect 123 7 3 2 VPN c...

Page 10: ...struction 49 Table 5 11 SNMP Parameter instruction 51 Table 5 12 M2M Parameter instruction 53 Table 5 13 Timing task parameter instruction 55 Table 5 14 Wake up Parameter instruction 57 Table 5 17 IP...

Page 11: ...rameter instruction 91 Table 5 35 Remote log parameter instruction 93 Table 5 36 Clock Parameter instruction 94 Table 5 37 Account parameter instruction 96 Table 5 38 Network Test Parameter instructio...

Page 12: ......

Page 13: ...s 19 Figure 4 10 Connectivity check 20 Figure 4 11 User identity page 21 Figure 5 12 LAN window 24 Figure 5 13 WAN window 25 Figure 5 14 Modem window 28 Figure 5 15 Modem page 29 Figure 5 18 Advanced...

Page 14: ...48 MASQ configuration 71 Figure 5 49 Static Routing Interface 72 Figure 5 50 Static Routing Interface 72 Figure 5 51 Policy Routing Interface 73 Figure 5 52 QoS interface 75 Figure 5 53 RIP interface...

Page 15: ...N status 105 Figure 5 82 DHCP WAN status 106 Figure 5 83 PPPoE WAN status 106 Figure 5 84 Modem Status page 107 Figure 5 85 Routing table page 108 Figure 6 86 Wake up trigger setting example 111 Figur...

Page 16: ......

Page 17: ...P H8951 support 3G as WAN interface provide up to 100Mbps WAN bandwidth and up to 150Mbps Wi Fi bandwidth The unique feature of H8951 3G 4G router is network online backup among WAN WLAN 3G network Th...

Page 18: ...able data transmission and minimize the probability of network disconnection and maximize the usability of economic business like ATM POS etc Figure 1 1 Network structure 1 3 Function Features Functio...

Page 19: ...optional to customize RS232 console port and RJ45 2 SMA K antenna interface 1 Standard SIM R UIM interface 1 Standard DC power interface Power supply Voltage 12VDC Idle state 200mA 12V DC Communicati...

Page 20: ...H8951 3G 4G router 2014 07 01 4 2 Product structure About this chapter Chapter Content 2 1 Hardware H8951 3G 4G router hardware 2 2 Structure Structure of H8951 3G 4G router...

Page 21: ...H8951 3G 4G router 1 Product Introduce 2014 07 01 5 2 1 Hardware 2 1 1 Appearance Size Appearance Figure 2 2 H8951 3G 4G router Appearance...

Page 22: ...mension mm Interface H8951 3G 4G router 100 98 23 1 10 100Mb LAN interface 1 10 100Mb WAN LAN interface 1 RS 232 console port RJ45 2 SMA K antenna interface 1 Standard SIM R UIM interface 1 Standard D...

Page 23: ...1 2 Accessories Table 2 2 H8951 3G 4G router accessories Accessories name Number Note H8951 3G 4G router 1 pcs CD ROM 1 pcs Optional 3G antenna 1 or 2 pcs According to module number inside RJ45 cable...

Page 24: ...H8951 3G 4G router 2014 07 01 8 2 2 Structure Figure 2 4 Front pannel SIM Card Slot Figure 2 5 Back pannel 3G 4G Antenna RESET POWER LAN1 LAN2 WAN WiFi Antenna 3G 4G DIV Antenna...

Page 25: ...ll H8951 3G 4G router with SIM UIM card and Ethernet cable etc 3 3 Power supply Power supply needs of H8951 3G 4G router 3 4 Review Review 3 1 Unpacking After received the box of H8951 please unpack i...

Page 26: ...er and computer or transferred by a switch 3 3 Power supply In order to get high reliability H8951 3G 4G router adapt wide voltage input 12VDC support hot plug and complex application environment 3 4...

Page 27: ...mple After connect power 14s router RUN solid light means router system works ok After connect power 25s NET solid light means router found the module After connect power 25s NET blinking quickly mean...

Page 28: ...ED Status There are LED on front panel of H8951 3G 4G router they show how H8951 3G 4G router works Table 4 3 LED instruction LED name Status WIFI Solid light system normal Dark system abnormal or dur...

Page 29: ...onnect to H8951 3G 4G router You could specify a static IP or DHCP get IP for your computer Static IP Step 1 Click start control panel find Network Connections icon and double click it to enter select...

Page 30: ...H8951 3G 4G router 1 Product Introduce 2014 07 01 15 Step 3 Change or add a IP 192 168 8 on your computer...

Page 31: ...H8951 3G 4G router 2014 07 01 16 Figure 4 8 Connection properties Figure 4 9 Internet protocol TCP IP...

Page 32: ...der configuration and LAN and the specific parameter configuration is shown as below IP address 192 168 8 indicates any integral between 2 to 254 Subnet mask 255 255 255 0 Default gateway 192 168 8 1...

Page 33: ...configure H8951 3G 4G router when the former network configuration exists it is required add route IP The configuration operation is shown as below Click the Advanced button to enter the interface as...

Page 34: ...ault gateway depends on whether the configuration computer connects with Internet through original local network configuration If Internet is accessed through original local network the default gatewa...

Page 35: ...ction Connection specific DNS Suffix Auto configuration IP Address 192 168 8 7 Subnet Mask 255 255 255 0 Default Gateway 192 168 8 1 Step 5 Connectivity check After the configuration is completed you...

Page 36: ...could achieve basic function visit internet 4 3 1 Login WEB GUI Step 1 Run a Internet Explorer and visit http 192 168 8 1 to enter identity page Figure 4 13 User identity page Step 2 User should use d...

Page 37: ...g operation link backup etc 5 4 Security Security setting of H8951 5 5 Forward NAT DMZ setting 5 6 VPN PPTP L2TP IPSec GRE setting 5 7 System Updating maintain 5 8 Status Router working status 5 1 Ove...

Page 38: ...ep 3 LAN parameter Table 5 4 LAN Parameter instruction Parameter Details Operation Host name router name Manual input Maximum length limited to 32 word type character IP1 4 Divide sub network those su...

Page 39: ...Single click network WAN Figure 5 15 WAN window Step 3 WAN connection type Table 5 5 WAN connection type parameter instruction Parameter Details Operation Connection Type WAN Connection Type Dropdown...

Page 40: ...ions the parameters of the advanced Settings instructions please refer to the related parameters in table 5 2 Single click Display icon show advanced settings parameters Authentication need match serv...

Page 41: ...u may disable it Disable Negotiation LCP interval Retry After PPP dialing succeed LCP is needed to keep PPP link alive Also it could used to quickly spot network interrupt and reconnect Value area 1 5...

Page 42: ...ter support single modem single SIM those three working type provide internet connection to customers Usually 3G network bandwidth is 1 5Mbps 3 5G up to 20Mbps Step 1 Login H8951 WEB GUI Step 2 Single...

Page 43: ...f all modem auto dialup disabled router will not auto dialup Enable Disable Interface Name Interface name to identify this interface WORD type up to 12 characters APN APN provided by local ISP usually...

Page 44: ...thentication Protocol Disable Negotiation MS CHAP MS CHAP MicrosoftChallenge Handshake Authentication Protocol Based on MPPE Disable Negotiation MS2 CHAP MS CHAP second version Disable Negotiation EAP...

Page 45: ...t network interrupt and reconnect Value area 1 512 Unit second Default value 30 5 MTU the number of bytes of the maximum transfer unit by PPP interface sometimes financial data has request on this Val...

Page 46: ...2014 07 01 32 Figure 5 18 Modem Dialup...

Page 47: ...H8951 3G 4G router 4 Before config 2014 07 01 33 Figure 5 19 Advanced setting 3 Single click save icon to finish Grey icon means enabled...

Page 48: ...ection Repeater functionality can be other AP WLAN signal amplification device to achieve WLAN signal repeater so the clients far away from the AP WLAN can access the AP Step 1 Login H8951 WEB GUI Ste...

Page 49: ...H8951 3G 4G router 4 Before config 2014 07 01 35 Figure 5 21 Station mode configure interface Figure 5 22 Repeater mode configure interface...

Page 50: ...quite different transmission rates default bgn mixed mode When operating mode is selected AP the AP needs to manually set the network mode When working mode selection station or repeater AP network mo...

Page 51: ...st Enable Disable IP Distribution when Wireless Mode is station The router is used as station and the router can get the IP address when it is connected to AP Dropdown List dhcp get IP address from DH...

Page 52: ...eater H8951 Router will automatically match according to the selected AP and the corresponding encryption algorithm to keep consistent with AP encryption shared key update interval is required to fill...

Page 53: ...parameter select Step 3 Add modify del enable and disable the parameter select rule add Figure 5 25 add rule Table 5 8 Parameter instruction Parameter Details Operation Status For enabled rule Only o...

Page 54: ...conds Select a interface to check Interface name Set related modem interface Dropdown List to choose current available option will show below Check method If state router will check link state If ICMP...

Page 55: ...ute is wan static IP need specify gateway and DNS Example 192 168 10 254 DNS type If Interface will get DNS automatically Dropdown List interface custom DNS1 DNS2 Manual set DNS Example 8 8 8 8 Interf...

Page 56: ...me Link Backup rule name identification Note 0 can act as chain link or backup link 1 9 only can act as backup link 1 9 can take the priority according to the number the smaller the number the greater...

Page 57: ...tching between master and slave Value area 1 65535 Units seconds Interface Name Interface used for link switching Dropdown List modem 0 eth1 eth0 Check IP or Domain Detection by ping packets IP addres...

Page 58: ...igure in the case of no special network requirement IP Pool The DHCP client can get the scope of IP address When selecting interface represents the interface of network segment This option is usually...

Page 59: ...ustom Configuring for the default is based on DNS address which is allocated by the router itself Lease Time After the DHCP client obtain an IP on IP lease time the client usually renegotiate obtain a...

Page 60: ...tination address Usually LCP is used to avoid this Besides LCP H8951 3G 4G router can use another more reliable checking way ICMP which check the link by PING When abnormal link is checked the preset...

Page 61: ...able Basic Config Rule Name ICMP Check rule name just to distinguish different rules WORD type max 12 bytes Destination address Destination address of ICMP check can be domain name and also can be IP...

Page 62: ...ase contact our technical engineers WORD type max 64 bytes 3 Single click save to finish a ICMP check rule If ICMP is normal ICMP packet is sent at normal interval When abnormal packet will be sent co...

Page 63: ...ovider that router currently supports don t support other providers Dropdown List options 3322 88ip Dnsexit Dyndns Zoneedit changeip custom Server IP or Domain When custom in service provider is selec...

Page 64: ...on DDNS in China 88IP www 88ip net 3322 www 3322 org DDNS outside of China DNSEXIT www dnsexit com ZONEEDIT www zoneedti com CHANGEIP www changeip com DYNDNS www members dyndns org Afer router reboots...

Page 65: ...MP port suggest to be default port161 Value area 1 65535 Default 161 Community Community Password of SNMP client to router SNMP Used for identification WORD type max 16 bytes Trap IP Link state router...

Page 66: ...if necessary please contact our technical engineers END 5 3 4 M2M configuration H8951 3G 4G router has embedded a WMMP Wireless Machine to Machine Protocol protocol to realize communication with M2M...

Page 67: ...or domain of M2M platform Normal WORD type max 64 bytes Server Port WMMP port No shall be the same with Port No of M2M platform server Value area 1 65535 Login Times Max retry times of router to logi...

Page 68: ...try to send the exchange Value area 1 65535 Unit seconds Step 4 Single click save icon to finish the configuration END 5 3 5 Timing configuration This application is to control the online time of the...

Page 69: ...able Basic Config Task name Name of a timing task Max 12 digits Task type Task type has action task and status task Action task is for time point or time interval while status task is for time period...

Page 70: ...th for task Value area 01 31 Format XX XX Week Days in a week for task When day and week are both input it means only if both conditions meet the task will begin Value area 1 7 Format X X 1 for Monday...

Page 71: ...parameter After finish basic setting parameter click save to save it in the flash memory Table 5 17 Wake up Parameter instruction Parameter Details Operation Wake up service To enable or disable the s...

Page 72: ...e configured time commencing from online time idle means if idle no data transmission time is as long as the configured time the router will get offline Dropdown List options timeout idle Online time...

Page 73: ...please note whether there is conflict with other factions Voice trigger router will begin the action after 5 seconds of the sound du 5 4 Security 5 4 1 Overview Security will control where the data ca...

Page 74: ...e list of discarded rules packet can not be forwarded through the router White List The default refuses packet forwarding in line with the list of accept rules packet can go through a router forwardin...

Page 75: ...H8951 3G 4G router 5 Router config 2014 07 01 61 Figure 5 38 IP filter Input type Figure 5 39 IP Filter Forward type...

Page 76: ...he basis of the configuration rules to add an extra source address port and destination address port reverse the rules Disabled no treatment Dropdown List options Protocol Protocol used by IP packets...

Page 77: ...5 Single click save to finish END Domain Filter Domain filter support black list and white list It is used to forbid PCs in LAN from visit some websites or allows them to visit specific websites Step...

Page 78: ...keyword Keyword of domain for filter WORD type max 64 digits E g www google com the keyword is google Default action Actions to filter the keyword Accept Drop Step 4 Single click Save to finish config...

Page 79: ...visit router Whitelist rules in whitelist can visit router other MACs cannot visit router Forward configuration Action To activate MAC forward filtering black list white list Blacklist rules in black...

Page 80: ...accept all packages from this MAC Drop to drop all packages from this MAC To choose accept or Drop Filter mode To choose Input Forward or Both Input all packages visiting router Forward all packages...

Page 81: ...stination address of packets accessing external network router will replace the destination address of packet accessing external network into the user custom settings Step 1 Log on WEB GUI of H8951 3G...

Page 82: ...e converted Dropdown List interface static Interface when the initial address type select interface needs to be configured Indicates the destination address of IP packets to an interface of the router...

Page 83: ...ep 5 Single click save icon to finish END SNAT configuration rule SNAT is the source address translation and its role is to translate source address of IP packets into another address Step 1 Log on WE...

Page 84: ...st interface static Interface Select the interface of the router as source address after replacement Dropdown List br0 modem eth0 eth1 Mapping Port The port of source address after is replaced Value a...

Page 85: ...etween router LAN and external network eth1 use eth1 interface as commutation address between router LAN and external network Select from Dropdown List Step 5 Single click save icon to finish MASQ rul...

Page 86: ...y route to forward and policy routing priority use numbers 3 to 252 to differentiate the smaller number with higher priority And there are priorities between static routing and policy routing policy r...

Page 87: ...ddress and subnet mask of static route Manual input Format1 A B C D Mask Gateway Type Specify gateway type of static routing includes interface static ip Dropdown List Gateway Set a next hop IP addres...

Page 88: ...e router received the packet source address is 1 1 1 1 destination address is 2 2 2 2 It will forward the packet to next hop according to the route which meet with the destination address 2 2 2 2 Poli...

Page 89: ...ting Rule Name QoS rule name The max to 12 characters Only set when adds a new rule and the follow up can not be modified The rule name can not be repeated otherwise the rule will be covered after the...

Page 90: ...192 168 8 1 24 and 192 168 9 1 24 the router QOS can control the rate of these two subnets If the router s bandwidth is relatively well off the router can be based on two subnets redundant bandwidth...

Page 91: ...k the button to select Enable Disable Redistribute Connected Enable or disable Redistribute Connected Click the button to select Enable Disable Redistribute Static Enable or disable Redistribute Stati...

Page 92: ...otocol In the national networks such as the current Internet has a lot for the entire network routing protocols Only adjacent routers exchange information If the communication between the two routers...

Page 93: ...arge networks OSPF business can be based whether the user needs to be configured at the factory H8951 3G 4G router Step 1 Log on WEB GUI of H8951 3G 4G router Step 2 Click Forward OSPF to open OSPF ta...

Page 94: ...k the button to select Enable Disable Step 3 Click Add to add a new OSPF route configuration interface as Figure 5 56 Figure 5 55 OSPF route configuration interface Step 4 Configure RIP route paramete...

Page 95: ...uters in an area which is different from the distance vector routing protocols Distance vector routing protocol passed some or all rouing information of the routing table to the adjacent routers END A...

Page 96: ...t supports VPN OVER VPN e g GRE over IPSec IPSec over PPTP L2TP GRE IPIP 5 6 2 VPDN configuration VPDN stands for Virtual Private Dial up Networks Now VPDN supports L2TP and PPTP Step 1 Log on WEB GUI...

Page 97: ...ame of this VPDN rule Cannot be modified after save protocol VPDN protocol includes L2TP PPTP Select from Dropdown List cannot be modified after save Service IP or Domain IP or domain of server to be...

Page 98: ...GRE Generic Routing Encapsulation Generic Routing protocol encapsulation specifies how to use a network protocol to another network protocol encapsulation method The main purpose of the GRE protocol...

Page 99: ...IP tunnel service Click Enable Basic Settings Tunnel name Name of the tunnel cannot be modified after save Input the name of tunnel Tunnel Mode Tunnel mode gre ipip Select from Dropdown List Local vi...

Page 100: ...nterface type It is to set IP address to external network Format interface type A B C D M Peer extern IP External interface IP of counterpart network tunnel Usually a public IP address also can be a L...

Page 101: ...etails Operation Basic Settings Select To select which phase of IPSec phase 1 phase 1 or phase IPSec Select Phase 1 Policy Name Name of phase 1 mainly to match phase IPSec To input the name of phase 1...

Page 102: ...e time of IKE key Value area 120 86400 Unit second Group Name Select group Select from Dropdown List DPD Service To enable DPD service To click Enable DPD Delay To set DPD check interval time Manual i...

Page 103: ...PSec Select Phase 2 Policy Name Name of phase 2 mainly to match phase IPSec To input the name of phase 2 Cannot be changed after save Encryption Protocol Supports esp ah ah esp Select from Dropdown Li...

Page 104: ...Select from Dropdown List Local Subnet Set local subnet No need to set for transport mode only for auto and tunnel Format A B C D M Remote Subnet To set local subnet No need to set for transport mode...

Page 105: ...erver IP or domain Input counterpart IPSec server IP or domain Encryption Interface To select binding interface of IPSec to bind VPDN modem br0 as local interface of IPSec initial can support IPSec OV...

Page 106: ...e are 3 types log Message system log to record the running log of router usually for most of users Application application program log to record the Open or close of some application programs Kernel k...

Page 107: ...omain IP address or Domain of remote log server To input the IP address or domain to receive log Remote Port Port of remote log serve Default port 514 Step 4 Single click save icon to finish Remote Lo...

Page 108: ...ime Synch Type Step 3 Set clock parameter Table 5 37 Clock Parameter instruction Parameter Details Operation Status To enable to disable Time Synchronization service To click Enable or Disable Time Sy...

Page 109: ...a 1 65535 Unit second Default 600 s Time Zone Time Zone Select from Dropdown List Time Zone Number For Custom option in Time Zone E g 8 or 4 WORD type When select Manual in Time Synch Type Set Date To...

Page 110: ...ist Admin can view and change the parameter Guest can view parameter and export log and use Network Test Current Username Current username Showing user name Old password Current password To input curr...

Page 111: ...2 Click System Network Test to open Network Test tab Figure 5 69 Network Test Tab Step 3 Input IP address or domain to be tested in Destination click Ping to check whether the router can be linked wi...

Page 112: ...supports upgrade firmware locally Step 1 Log on WEB GUI of H8951 3G 4G router Step 2 Click System Files to open Files tab Figure 5 70 Files tab If reset is selected all parameters will be reset to fa...

Page 113: ...ading shall be used to upgrade Step 1 Add an IP address 192 168 1 Figure 5 71 Add an IP address Step 2 Press the RESET DEF interface Do not release it Hold it meanwhile power on router till 30 seconds...

Page 114: ...ck Upload to begin upgrading Figure 5 73 CFE upgrading page Upgrading will need 4 6 minutes if RUN light is on upgrading is OK You can also PING br0 address on your PC eg ping 192 168 8 1 t if Ping ok...

Page 115: ...when export configuration file this key need to be input in import Not more than 8 digits for key Factory setting H8951 3G 4G router has function to resume factory configuration Users can set the con...

Page 116: ...014 07 01 102 Figure 5 75 Factory setting page Save to save the current setting as default factory configuration setting Load to resume default factory setting reboot click reboot to restart the route...

Page 117: ...5 76 reboot 5 8 Status 5 8 1 Overview Status provides the basic info network status info router info of H8951 3G 4G router 5 8 2 Base Information Step 1 Log on WEB GUI of H8951 3G 4G router Step 2 Cl...

Page 118: ...arameter Details Operation Router Model Router model info Router SN Router Serial No info Hardware version Router hardware version info Software version OS and application software info 5 8 3 LAN Step...

Page 119: ...ent LAN interfaces status IP address To show the LAN IP address Subnet Mask Subnet mask of LAN interface MAC address To shown the MAC address of the router 5 8 4 WAN Step 1 Log on WEB GUI of H8951 3G...

Page 120: ...eter instruction Parameter Details Operatio n WAN status To show the current WAN is used or not WAN Type To show the current WAN type Local IP To show the local IP of WAN interface Subnet mask To show...

Page 121: ...uter IP distributed by PPPoE Remote IP To show IP of PPPoE server 5 8 5 Modem Step 1 Log on WEB GUI of H8951 3G 4G router Step 2 Click Status Modem to open Modem tab Figure 5 82 Modem Status page Tabl...

Page 122: ...lue area 1 31 IP Address To show the external network IP address which the router links DNS To show which DNS router is using SIM Status Status of current SIM 5 8 6 Routing Table Step 1 Log on WEB GUI...

Page 123: ...panel and next to power interface This button can be used when the router is in use or when the router is turned on Three are 3 functions to press RESET button when the router is in use Press RESET f...

Page 124: ...router 6 1 Summary H8951 3G 4G router commonly used function includes wake up parameter switch VPN Etc 6 2 Awake function Option Typical case H8951 3G 4G router support wake up function means router w...

Page 125: ...nline After 3600s router will offline Or you could use 8612222222222 to call SIM make the router offline Please notice to enable this function the SIM must support phone and or SMS function 6 3 Parame...

Page 126: ...switching rules multi link switching and good communication ensures the reliability of the network Parameter Select Let us check an example Please set the Parameter select of modem separately Set rule...

Page 127: ...H8951 3G 4G router 5 Router config 2014 07 01 113 Figure 6 86 parameter select setting 1 Figure 6 87 parameter select setting 2...

Page 128: ...whether router interrupt with network operators after 3 IP ping fails the router will switch to the PPTP link connecting to maintain the server continue to work Effect Initially using L2TP link then...

Page 129: ...te network after H8951 3G 4G router connect to company NAS server PC under H8951 could visit company network like visiting the local area network Let us check a setting example Figure 6 88 Build IPSec...

Page 130: ...2014 07 01 116 Parameter Setting Figure 6 89 IPSec Phase 1 Figure 6 90 IPSec Phase 2...

Page 131: ...onnect each other by IPSEC and ping peer subnet you could check status by click view button Figure 6 92 IPSec status ping 192 168 99 1 I 192 168 86 1 PING 192 168 99 1 192 168 99 1 from 192 168 86 1 5...

Page 132: ...nline command Etc Easier the customer operation I assume set the router online at certain time and keep a moment then reboot every 24 hours You could set like below Figure 6 93 Timing Result Router wi...

Page 133: ...H8951 3G 4G router 5 Router config 2014 07 01 119 Figure 6 95 router off line Figure 6 96 router reboot...

Page 134: ...aling and how to handle them 7 3 VPN Possible problem when connecting VPN 7 4 WEB config problem config problem Possible WEB config problem and how to handle them 7 1 Hardware Failure 7 1 1 All LED da...

Page 135: ...Connection Phenomenon LAN LED dark cannot visit router WEB GUI Possible Reason Ethernet cable connection problem Ethernet cable damage PC end network card abnormal Solution Re connect Ethernet cable C...

Page 136: ...y Change Modem setting please check related chapter 7 2 2 No Signal Phenomenon H8951 3G 4G router modem status show no signal Possible Reason Antenna connect wrong Modem cannot online Modem offline So...

Page 137: ...t Contact Telecom Operator to confirm signal problem Change to high gain antenna 7 2 5 Compress Protocol not match Phenomenon H8951 3G 4G router dial failure log shows compress protocol not match Poss...

Page 138: ...on Add related Router table Check VPN peer server setting 7 3 3 Router can communicate but subnet cannot Phenomenon Router can communicate but subnet cannot Possible Reason VPN peer server config wron...

Page 139: ...ackup setting problem Phenomenon Router import backup setting failure Possible Reason Backup setting file format wrong No reboot after backup setting Solution Choose a right file to import Must reboot...

Page 140: ...sible Reason Firmware oversize cause updating failure Solution Using CFE mode to update again and router will restore to factory mode If after CFE updating still cannot visit WEB GUI please contact us...

Page 141: ...th minimum distance 20cm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter ISED Statement English This device...

Page 142: ...on aux radiations Cet quipement est conforme Canada limites d exposition aux radiations dans un environnement non contr l Cet quipement doit tre install et utilis distance minimum de 20cm entre le rad...

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