Shenzhen Hongdian Technologies Galaxy H7921 User Manual Download Page 128

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Hongdian Corporation

114

H792x 3G/4G Router User Manual

Solution



Connect suitable antenna



Modem cannot online, check SIM and modem setting



Modem offline, check router setting, like wake up setting, ICMP setting, check if there are
any setting make router offline

7.2.3

Cannot find SIM/UIM card

Phenomenon

H792x 3G/4G Router cannot find SIM/UIM card

Possible Reason



SIM card damage



SIM bad contact

Solution



Replace SIM card



Re-install SIM card

7.2.4

Poor Signal

Phenomenon

H792x 3G/4G Router no signal or poor signal

Possible Reason



Antenna connect wrong



Area signal weak

Solution



Check the antenna and re-connect it.



Contact Telecom Operator to confirm signal problem



Change to high-gain antenna

7.2.5

Compress Protocol not match

Phenomenon

H792x 3G/4G Router dial failure, log shows compress protocol not match

Possible Reason

Modem compress protocol do not match with server end

Solution

Change compress protocol setting

Summary of Contents for Galaxy H7921

Page 1: ...User Manual H792x 3G 4G Router www hongdian com...

Page 2: ...hereby no organization or individual shall copy or reproduce the whole or part of this user manual by any means without written authorization from Shenzhen Hongdian Technologies Corporation Trademarks...

Page 3: ...em and other industries This document introduced how to use H792x and its function features Related Versions The following table lists the product versions related to this document Model Version H7920...

Page 4: ...cription Boldface The keywords of a command line are in boldface Italic Command arguments are in italics Items keywords or arguments in brackets are optional x y Optional items are grouped in braces a...

Page 5: ...e keys in turn For example pressing Alt A means the two keys should be pressed in turn Mouse Operation Action Description Click Select and release the primary mouse button without moving the pointer D...

Page 6: ...Doc Version 1 1 v H792x 3G 4G Router User Manual Document Version Time of Modifying Modifying Introduction V1 1 2017 10 16 Manual update to doc V1 1 H792x hardware version update to V30 from V14...

Page 7: ...1 3 Function Features 2 1 4 Specification 3 2 Product structure 4 About this chapter 4 2 1 Hardware 4 2 1 1 Appearance Size 4 2 1 2 Accessories 7 2 2 Structure 7 3 Router Installation 8 About this ch...

Page 8: ...configuration 40 5 3 5 Timing configuration 42 5 3 6 Wake up configuration 44 5 3 7 DTU configuration 47 5 4 Security 50 5 4 1 Overview 50 5 4 2 Configuration 51 5 5 Forward configuration 57 5 5 1 Ove...

Page 9: ...All LED dark 112 7 1 2 SIM Slot 112 7 1 3 Ethernet Connection 112 7 1 4 Antenna Connection 113 7 2 Dial Online Problem 113 7 2 1 Dial discontinue 113 7 2 2 No Signal 113 7 2 3 Cannot find SIM UIM card...

Page 10: ...ble 5 10 Timing task parameter instruction 43 Table 5 11 Wake up Parameter instruction 45 Table 5 12 DTU Parameter instruction 48 Table 5 13 IP filter parameter instruction 53 Table 5 14 Domain Filter...

Page 11: ...ction 81 Table 5 31 OpenVPN parameter instruction 83 Table 5 32 Remote log parameter instruction 87 Table 5 33 Clock Parameter instruction 88 Table 5 34 Account parameter instruction 90 Table 5 35 Net...

Page 12: ...a Connection 13 Figure 4 2 Connection properties 14 Figure 4 3 Internet protocol TCP IP 14 Figure 4 4 Advanced TCP IP Settings 16 Figure 4 5 TCP IP address 17 Figure 4 6 Connectivity check 18 Figure 4...

Page 13: ...onfiguration 61 Figure 5 30 Static RoutingInterface 62 Figure 5 31 Static RoutingInterface 63 Figure 5 32 Policy Routing Interface 63 Figure 5 33 QoS interface 65 Figure 5 34 RIP interface 67 Figure 5...

Page 14: ...98 Figure 5 61 Base Information tab 99 Figure 5 62 LAN info 99 Figure 5 63 Modem Status page 100 Figure 5 64 Routing table page 101 Figure 6 1 Wake up trigger setting example 104 Figure 6 2 Build IPS...

Page 15: ...ion technology except tradition router function like VPN firewall NAT SNMP DHCP H792x support 3G 4G connection as WAN interface provide up to 100Mbps WAN bandwidth Also definable route table makes cus...

Page 16: ...O LTE optional VPN support GRE over IPSec IPsec over PPTP L2TP LCP ICMP flow heartbeat check ensure network usability SNMP network management NTP support Local remote firmware update Local remote log...

Page 17: ...enna interface 1 SMA K antenna interface Wi Fi optional 1 Standard SIM R UIM interface 1 Standard DC power interface Power supply Voltage 5V 36VDC Idle 40mA 12V DC Communication 240mA 12V DC Others Di...

Page 18: ...User Manual 2 Product structure About this chapter Chapter Content 2 1 Hardware H792x 3G 4G Router hardware 2 2 Structure Structure of H792x 3G 4G Router 2 1 Hardware 2 1 1 Appearance Size Appearance...

Page 19: ...ension mm Interface H792x 3G 4G Router 98 100 23 1 10 100Mb LAN interface 1 RS 232 console port full DTU function optional 1 SMA K antenna interface 1 SMA K antenna interface Wi Fi optional 1 Standard...

Page 20: ...Hongdian Corporation 6 H792x 3G 4G Router User Manual Figure 2 2 H792x 3G 4G Router Figure...

Page 21: ...4G Router 1 pcs CD ROM 1 pcs Optional 3G CELLULAR antenna 1 pcs Wi Fi antenna 1 pcs Optional GPS antenna 1 pcs Optional RJ45 cable 1 pcs Mounting 1 pair Optional Certificate and warranty card 1 pcs 1...

Page 22: ...eds of H792x 3G 4G Router 3 4 Review Review 3 1 Unpacking After received the box of H792x please unpack it and check if all accessories complete Please check Table 2 2 as reference 3 2 How to install...

Page 23: ...ction as Figure 3 2 shows Figure 3 2 SIM UIM card install END 3 2 2 Ethernet cable connection Use Ethernet port directly connect H792x 3G 4G Router and computer or transferred by a switch Single equip...

Page 24: ...equipments through a switch such equipments may not be in the same network segment as shown in the figure below Figure 3 4 Multiple Equipments Connection 3 2 3 Serial port connection When you connect...

Page 25: ...nna before connect power cable otherwise because of Impedance mismatching signal maybe poor Notice Step 1 Check antenna connection Step 2 Check SIM UIM card installation confirm SIM UIM card is availa...

Page 26: ...outer they show how H792x 3G 4G router works Table 4 1 LED instruction LED name Status SYS Solid light system normal Dark system abnormal or during booting LAN Solid light connect ok Blinking data sen...

Page 27: ...Step 1 Click start control panel find Network Connections icon and double click it to enter select Local Area Connection corresponding to the network card on this page Refer to the figure below Figur...

Page 28: ...Hongdian Corporation 14 H792x 3G 4G Router User Manual Figure 4 2 Connection properties Figure 4 3 Internet protocol TCP IP...

Page 29: ...uration and LAN and the specific parameter configuration is shown as below IP address 192 168 8 indicates any integral between 2 to 254 Subnet mask 255 255 255 0 Default gateway 192 168 8 1 Remember H...

Page 30: ...d configure H792x 3G 4G Router when the former network configuration exists it is required add route IP The configuration operation is shown as below Click the Advanced button to enter the interface a...

Page 31: ...ault gateway depends on whether the configuration computer connects with Internet through original local network configuration If Internet is accessed through original local network the default gatewa...

Page 32: ...local connection Connection specific DNS Suffix Auto configuration IP Address 192 168 8 7 Subnet Mask 255 255 255 0 Default Gateway 192 168 8 1 Step 2 Connectivity check After the configuration is co...

Page 33: ...achieve basic function visit internet 4 3 1 Login WEB GUI Step 1 Run a Internet Explorer and visit http 192 168 8 1 to enter identity page Figure 4 7 User identity page Step 2 User should use default...

Page 34: ...uter like timing operation link backup etc 5 4 Security Security setting of H792x 5 5 Forward NAT DMZ setting 5 6 VPN PPTP L2TP IPSec GRE setting 5 7 System Updating maintain 5 8 Status Router working...

Page 35: ...re 5 1 LAN window Step 3 LAN parameter Table 5 1 LAN Parameter instruction Parameter Details Operation Host name router name Manual input Maximum length limited to 32 word type character IP1 4 Divide...

Page 36: ...H792x 3G 4G Router core function connect Internet by cellular modem H792x 3G 4G Router support single modem single SIM mode those three working type provide internet connection to customers Usually 3...

Page 37: ...to dialup Enable Disable Interface Name Interface name to identify this interface WORD type up to 12 characters APN APN provided by local ISP usually CDMA EVDO network do not need this parameter WORD...

Page 38: ...d on MPPE Disable Negotiation MS2 CHAP MS CHAP second version Disable Negotiation EAP PPP Extensible Authentication Protocol Disable Negotiation Compress need match server end default disable Compress...

Page 39: ...er of bytes of the maximum transfer unit by PPP interface sometimes financial data has request on this Value area 128 16364 byte MRU the number of bytes of the maximum receive unit by PPP interface so...

Page 40: ...Hongdian Corporation 26 H792x 3G 4G Router User Manual Figure 5 4 Single module single SIM...

Page 41: ...Hongdian Corporation 27 H792x 3G 4G Router User Manual Figure 5 5 Advanced setting 3 Single click save icon to finish Greyicon means enabled END...

Page 42: ...witch between them to achieve multiple Telecom operator backup This function also could switch VPN setting for example when modem online it connect VPN 1 wan online it connect VPN2 they cannot connect...

Page 43: ...art running For disabled rule all related interface also disabled Enable Disable Basic settings Rule name Name value decided running order Value area 0 9 Interval Retry Times Check interval and retry...

Page 44: ...P router will ping the ICMP IP address to check Dropdown List state icmp This function is control how the router online offline and use which modem to online Please notice timing task execute an opera...

Page 45: ...custom DNS1 DNS 2 Manual set DNS Example 8 8 8 8 Interface name Router will get DNS address from this interface Dropdown List Step 3 Single click save icon END 5 2 5 DHCP Service DHCP Dynamic Host Co...

Page 46: ...eature Enable Disable Basic Settings DHCP is not recommended configure in the case of no special network requirement IP Pool The DHCP client can get the scope of IP address Selecting interface represe...

Page 47: ...which is allocated by the router itself Lease Time After the DHCP client obtain an IP on IP lease time the client usually renegotiates obtain an IP address lease time in more than half the time IP lea...

Page 48: ...t cannot link to destination address Usually LCP is used to avoid this Besides LCP H792x 3G 4G router can use another more reliable checking way ICMP which check the link by PING When abnormal link is...

Page 49: ...Button Enable Disable Basic Config Rule Name ICMP Check rule name just to distinguish different rules WORD type max 12 bytes Destination address Destination address of ICMP check can be domain name an...

Page 50: ...on Run commands If Timeout action is custom this shall be comfigured Commands are BGO operation It is not suggested to use if need pls contact our technical engineers WORD type max 64 bytes 5 Single c...

Page 51: ...5 12 DDNS configuration Step 3 Configure DDNS parameter Table 5 7 DDNS Parameter instruction Parameter Details Operation DDNS Service Set whether enable DDNS service function Button Enable Disable Bas...

Page 52: ...rt number of the DDNS server provided by the service provider The default port number is 80 Value area 1 65535 If empty it means 80 port User name Passwo rd Set user name password of the DDNS service...

Page 53: ...members dyndns org After router reboots IPaddress which SIM UIM gets from ISPs will change If user uses DDNS in remote login no matter the IPaddress changes he can Log on the router END 5 3 3 SNMP co...

Page 54: ...ss in the Loopback Status to Enable means loopback address configuration successfully the router reported Trap IP packet source address is the loopback address If the Loopback Status to Disabled means...

Page 55: ...n This function shall be used with our M2M platform Button Enable Disable Basic Config Server IP or Domain Set the server IP or domain of M2M platform Normal WORD type max 64 bytes Server Port WMMP po...

Page 56: ...which exceeds the task failure time router will judge the exchange fails and will retry to send the exchange Value area 1 65535 Unit seconds Step 4 Single click save icon to finish the configuration E...

Page 57: ...ons Enable Disable Basic Config Task name Name of a timing task Max 12 digits Task type Task type has action task and status task Action task is for time point or time interval while status task is fo...

Page 58: ...mm Day Days in a month for task Value area 01 31 Format XX XX Week Days in a week for task When day and week are both input it means only if both conditions meet the task will begin Value area 1 7 Fo...

Page 59: ...tep 3 Configure wake up parameter Click Save to write in the flash memory after finishing basic setting parameter Table 5 11 Wake up Parameter instruction Parameter Details Operation Wake up service T...

Page 60: ...once time reaches the configured time commencing from online time idle means if idle no data transmission time is as long as the configured time the router will get offline Dropdown List options time...

Page 61: ...offline pls choose actions to trigger offline Online time in wake up will affect other functions like SIMswitch network backup task management So when users set wakeup parameter please note whether th...

Page 62: ...ient 3G 4G router act as UDP client with Hongdian protocol Select from Dropdown List Server Client DDPClient Local Port DTU service port Specify the port number 1 65535 Protocol Protocol of TCP UDP co...

Page 63: ...ta Timeout DTU waiting time to send the serial data to the data center side Within waiting time the data sent over UDP TCP packets received maximum packet length then sent immediately if not more than...

Page 64: ...al settings of DTU serial port Value None Old Even Default None Databit Set the data transfer bit Select from the dropdown list according to the practical settings of DTU serial port Value 5 6 7 8 Def...

Page 65: ...WEB GUI of H792x 3G 4G router Step 2 Click Security IP Filter to open IP Filter tab Figure 5 19 IP Filter tab Step 3 In the forwarding filtering rules Black List The default allows packet forwarding i...

Page 66: ...Hongdian Corporation 52 H792x 3G 4G Router User Manual Figure 5 20 IP Filter Input type Figure 5 21 IP Filter Forward type...

Page 67: ...configured rules system auto adds totally opposite rules in addition Opposite rules mean all the source address port and destination address port are reverse in the rules Disabled no treatment Dropdo...

Page 68: ...tep 5 Single click save to finish END Domain Filter Domain filter support black list and white list It is used to forbid PCs in LAN from visit some websites or allows them to visit specific websites S...

Page 69: ...main keyword Keyword of domain for filter WORD type max 64 digits E g www google com the keyword is google Default action Actions to filter the keyword Accept Drop Step 9 Single click Save to finish c...

Page 70: ...guration Action To activate MAC forward filtering black list white list Blacklist rules in blacklist cannot visit external network other MACs can visit external network through router White list rules...

Page 71: ...r Both both Input and forward To choose Input Forward or Both Step 13 Single click save icon to finish END 5 5 Forward configuration 5 5 1 Overview Forward function of H792x 3G 4G router includes NAT...

Page 72: ...3 Click Add to add a new NAT rule Figure 5 27 DNAT rule configuration Step 4 Select DNAT in NAT Type to configure DNAT rule parameter Table 5 17 DNAT Parameter instruction Parameter Details Operation...

Page 73: ...The external address the address needs to be converted Manual input Format1 A B C D Format2 A B C D Mask Original port The port of external IP the port need to be replaced Value area 1 65535 Mapping a...

Page 74: ...source address need to be replaced Manual input Format1 A B C D Format2 A B C D Mask Original Port The port of external IP the port need to be replaced Value area 1 65535 or 1 65535 it can be a range...

Page 75: ...MASQUREADE Step 11 Log on WEB GUI of H792x 3G 4G router Step 12 Click Forward NAT to open NAT tab Step 13 Select MASQ in NAT Type The configuration interface as shown in Figure 5 48 Figure 5 29 MASQ...

Page 76: ...tic routing is based on the destination address as an alternative route while policy route is based on the source address that match with the policy to forward the packets forwarding router detects th...

Page 77: ...ng Interface Parameter Instruction as Table 5 24 Table 5 20 StaticRouting Parameter Instruction Parameter Details Operation Basic Setting Routing Type To select Static Route or Policy Route Dropdown L...

Page 78: ...te Static IP Interface Dropdown List Network It can be configured when static IP is selected in source type by adding IP address or subnet manually Manual input Format1 A B C D Mask Source Interface W...

Page 79: ...1 destination address is 2 2 2 2 it will forward the packet to next hop according to the route which meet with the source address 1 1 1 1 Policy routing has higher priority than static routing policy...

Page 80: ...via the QOS interface is the object of speed limit Full in destination address and subnet mask Manual input Format1 A B C D Mask Port The network interface of QOS Value area 1 65535 You can not confi...

Page 81: ...D 5 5 5 Dynamic Routing Optional RIP configuration RIP protocol Routing Information Protocol is the most widely IGP Interior Gateway Protocol it was designed for the same technology used in small netw...

Page 82: ...select Enable Disable Redistribute Kernel Enable or disable Redistribute Kernel Click the button to select Enable Disable Step 3 Click Add to add a new RIP route configuration interface as Figure 5 5...

Page 83: ...its own routing table At a fixed time to exchange routing information suchas every 30 seconds then the router receives the routing information to update the routing table RIPprotocol distance alsoknow...

Page 84: ...ce Click the button to select Enable Disable Redistribute Connected Enable or disable Redistribute Connected Click the button to select Enable Disable Redistribute Static Enable or disable Redistribut...

Page 85: ...ork Set the network address as ospf sending address Manual input Format1 A B C D Mask AS Number Used to identify the network only the routers with the same domain address can exchange routing informat...

Page 86: ...tisement sent toall routers in an area which is different from the distance vector routing protocols Distance vector routing protocol passed some or all routinginformation of the routing table to the...

Page 87: ...add a new VPDN rule Figure 5 39 VPDN rule configuration Step 5 Configure VPDN rule parameter Table 5 26 VPDNrule parameter instruction Parameter Details Operation VPDN service To enable or disable the...

Page 88: ...ild VPN communication with service address automatically To see the tunnel status click View in Tunnel tab Figure 5 40 L2TP tunnel status END 5 6 3 Tunnel configuration Tunnel technology transfers dat...

Page 89: ...bution possible Step 1 Log on WEB GUI of H792x 3G 4G router Step 2 Click VPN Tunnel to open Tunnel tab Step 3 Click Add to add a new tunnel Figure 5 41 Tunnel configuration Step 4 Step 5 Configure Tun...

Page 90: ...terface is selected in interface type Choose any connected interface as external interface Select from Dropdown List Local extern IP This parameter need to be set if static IP is selected for interfac...

Page 91: ...Hongdian Corporation 77 H792x 3G 4G Router User Manual Figure 5 42 IPSec tab Step 3 Click Add to add a new IPSec rule There are 3 phases for IPSec configuration 1 Phase 1 parameter...

Page 92: ...lect To select which phase of IPSec phase 1 phase 1 or phase IPSec Select Phase 1 Policy Name Name of phase 1 mainly to match phase IPSec To input the name of phase 1 Cannot be changed after save Init...

Page 93: ...of IKE key Value area 120 86400 Unit second Group Name Select group Select from Dropdown List DPD Service To enable DPD service To click Enable DPD Delay To set DPD check interval time Manual input V...

Page 94: ...ase IPSec Select Phase 2 Policy Name Name of phase 2 mainly to match phase IPSec To input the name of phase 2 Cannot be changed after save Encryption Protocol Supports esp ah ah esp Select from Dropdo...

Page 95: ...local subnet No need to set for transport mode only for auto and tunnel Format A B C D M Remote Subnet To set local subnet No need to set for transport mode only for auto and tunnel Format A B C D M S...

Page 96: ...6 5 OpenVPN Configuration OpenVPN is the VPN achievement based on the OpenSSL library s application layer Compared with the traditional VPN it is simple and easy to use OpenVPN all the communications...

Page 97: ...Table 2 1 Table 5 31 OpenVPN parameter instruction Parameter Detail Operation OPENVPN Service Enable OPENVPN Service Click button options Enable Disable Basic Setting Working Modem Supports two workin...

Page 98: ...where the reliability requirement is high and the communication efficiency is not high UDP protocol A kind of non connection unreliable transmission protocol which is suitable for the scene with rela...

Page 99: ...t client WORD type max 32 bytes Cert Specifies the certificate file path for the current client WORD type max 32 bytes Tls Open TLS if the server is open the client must also open TLS secure transport...

Page 100: ...l Log to open Local Log tab Figure 5 47 Local Log tab Step 3 Select type of Local Log and then click View to see log Click Clear to clear the log info in the Log Table and click Export to export log i...

Page 101: ...Remote log parameter instruction Parameter Details Operation Log Status To enable or disable remote log Click Enable Remote IP or Domain IP address or Domain of remote log server To input the IP addre...

Page 102: ...3G 4G router Step 2 Click System Clock to open Clock tab Figure 5 49 NTP Time Synch Figure 5 50 Manual Time Synch Type Step 3 Set clock parameter Table 5 33 Clock Parameter instruction Parameter Deta...

Page 103: ...h NTP Server E g every 10 minutes Value area 1 65535 Unit second Default 600 s Time Zone Time Zone Select from Dropdown List Time Zone Number For Custom option in Time Zone E g 8 or 4 WORD type When s...

Page 104: ...ter Select from Dropdown List Admin can view and change the parameter Guest can view parameter and export log and use Network Test Current Username Current username Showing user name Old password Curr...

Page 105: ...function and Trace router function Step 1 Log on WEB GUI of H792x 3G 4G router Step 2 Click System Network Test to open Network Test tab Figure 5 52 Network Test Tab Step 3 Input IP address or domain...

Page 106: ...lick Trace Result Test result END 5 7 7 Files Firmware Setting H792x 3G 4G router supports upgrade firmware locally Step 1 Log on WEB GUI of H792x 3G 4G router Step 2 Click System Files to open Files...

Page 107: ...pgrading shall be used to upgrade Step 4 Add an IP address 192 168 1 Figure 5 54 Add an IP address Step 5 Press the RESET DEF interface Do not release it Hold it meanwhile power on router till 30 seco...

Page 108: ...6 minutes if RUN light is on upgrading is OK You can also PING br0 address on your PC eg ping 192 168 8 1 t if Ping ok upgrading is OK END Backup setting H792x 3G 4G router supports to backup and rec...

Page 109: ...Factory setting H792x 3G 4G router has function to resume factory configuration Users can set the configuration to factory mode and also can set the current configuration into default configuration an...

Page 110: ...ter User Manual Figure 5 58 Factory setting page Save to save the current setting as default factory configuration setting Load to resume default factory setting Patch operation function H792x 3G 4G r...

Page 111: ...Hongdian Corporation 97 H792x 3G 4G Router User Manual Figure 5 59 Patch operation View to view current patches Delete to delete patch Reboot Click reboot to restart the router...

Page 112: ...5 60 Reboot END 5 8 Status 5 8 1 Overview Status provides the basic info network status info router info of H792x 3G 4G Router 5 8 2 Base Information Step 1 Log on WEB GUI of H792x 3G 4G router Step...

Page 113: ...meter instruction Parameter Details Operation Router Model Router model info Router SN Router Serial No info Hardware version Router hardware version info Software version OS and application software...

Page 114: ...interface MAC address To show the MAC address of the router 5 8 4 Modem Step 1 Log on WEB GUI of H792x 3G 4G router Step 2 Click Status Modem to open Modem tab Figure 5 63 Modem Status page Table 5 3...

Page 115: ...router links DNS To show which DNS router is using SIM Status Status of current SIM 5 8 5 Routing Table Step 1 Log on WEB GUI of H792x 3G 4G router Step 2 Click Status Routing Table to open Routing T...

Page 116: ...sed when the router is in use or when the router is turned on Three are 3 functions to press RESET button when the router is in use Press RESET for about 2 seconds router will reboot Press RESET 5 10...

Page 117: ...verview H792x 3G 4G Router commonly used function includes wake up parameter switch VPN Etc 6 2 Awake function Typical case H792x 3G 4G router support wake up function means router will not auto dial...

Page 118: ...Or you could use 8612222222222 to call SIM make the router offline Please notice to enable this function the SIM must support phone and or SMS function 6 3 VPN Introduction VPN virtual private networ...

Page 119: ...Sec PC1 connect H792x then build IPSEC link by VPN function of H792x with company router I assume using IPSec tunnel mode H792x end local network 192 168 86 1 24 company server end 192 168 99 1 24 by...

Page 120: ...r should have same setting but the identity and subnet setting for the company router server should be the opposite of those for H792x 3G 4G Router Result After setting H792x 3G 4G Router and company...

Page 121: ...ceived 0 packet loss round trip min avg max 769 937 1169 648 1569 360ms 6 4 Timing Task Typical Application H792x 3G 4G Router support timing task by setting timing task at certain time router will op...

Page 122: ...em built in and registration center and data center communication function can provide similar DTU data terminal unit transparent data transmission function This scene is the DTU transmission of Wan t...

Page 123: ...User Manual Parameter configuration This scenario requires the DTU configuration and the configuration step is referred to as DTU configuration section The parameter configuration is shown in the figu...

Page 124: ...text data Open the Socket tool TCP UDP testing tool in the server or PC which IP is the Server IP in in the router s DTU configuration start a TCP server listening the port which is the same with Ser...

Page 125: ...ket will be forward to RS232 serial port conversely the message of RS232 port can be forward to the socket connection 7 FAQ About this chapter Chapter Content 7 1 Hardware failure Possible hardware fa...

Page 126: ...M Slot Phenomenon Cannot insert SIM card Possible Reason SIM slot damaged SIM card wrong direction Solution SIM slot damaged please contact us to repair Check the SIM card direction please make sure t...

Page 127: ...Dial Online Problem 7 2 1 Dial discontinue Phenomenon H792x 3G 4G Router discontinue during dialing dial failure Possible Reason SIM card network type do not match SIM charges owed Power supply do no...

Page 128: ...n SIM card damage SIM bad contact Solution Replace SIM card Re install SIM card 7 2 4 Poor Signal Phenomenon H792x 3G 4G Router no signal or poor signal Possible Reason Antenna connect wrong Area sign...

Page 129: ...N cannot communicate Phenomenon VPN already connect but cannot communicate Possible Reason Router table is configured wrong VPN peer server is configured wrong Solution Add related Router table Check...

Page 130: ...oot Change to a suitable power supply Ask technical support for suitable firmware Power off during updating router please make sure power supply normal 7 4 2 Backup setting problem Phenomenon Router i...

Page 131: ...again If power off during updating please update again 7 4 5 Update failure in WEB GUI Phenomenon Updating by WEB GUI failed and cannot visit WEB GUI again Possible Reason Firmware oversize cause upda...

Page 132: ...Hongdian Corporation 118 H792x 3G 4G Router User Manual When router is power on press and hold RESET button around 1s router will reboot and kept all setting...

Page 133: ...F16 Tower A Building 14 No 12 Ganli 6th Road Longgang District Shenzhen 518112 China 86 755 88864288 5 86 755 83404677 hongdianchina www hongdian com sales hongdian com Hongdian_China Create smart thi...

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