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13
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Send SMS "CQ" to tracker can make the tracker power off and power on again, some time the tracker
can not online, send the reset command, the tracker will re-power on a few minutes later.
7.9 Restore to factory setting (Back to Default)
Send SMS "FORMAT" to the tracker, the tracker will delete all user setting, and restore all setting to
factory mode, just like a new tracker, and the tracker will repower on after delete user setting. If the
0user have changed the setting, such as APN, IP, center number, etc, you need set this again after
back to factory mode.
8. Tracking platform instruction
The tracking platform is: www.999gps.net, you can use PC or mobile phone to visit the website
www.999gps.net to enter the user name or password to login to locate and check the tracking. Also install
iOS or Android App can locating and playback tracking. The tracking platform manual can be downloaded
or read at the bottom right of the www.999gps.net homepage. You can also download the manual of the
tracking platform by scanning or clicking the QR code below. The factory default login user name and
password of the tracking platform and tracking app are the last 6 digits of the device ID number (if the ID
or S/N number on the back of the device is 1501232688, the platform login user name is: 232688, and the
password is also 232688 or 123456) After the user logs in, they can change the password by themselves.
Platform User Guide Word Version
Trouble Shooting
1.
The tracker auto power off: please confirm the tracker power supply is connect properly
and confirm the fuse is OK .
2.
After power on the tracker, the tracker Blue & Orange LED should should keep on, if the
LED flash please see the LED indicator description, and please confirm the SIM card has been
installed properly, and the SIM card has enough charge, and the mobile phone can work well in that
place.
3.
If the tracker can not upload location to website, please confirm the SIM card GPRS
function is enabled, and the APN or GPRS username & password have been set properly (call the
mobile phone to confirm the APN & GPRS username and password). if the tracker do not move, the
tracker will not upload tracking, try to move the tracker.