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Smart meter user guide
Smart meter user guide
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Your in-home display unit (IHD)
We’ll set up your in-home display unit (IHD) at the same time as we install your
smart meter(s) so you could start using both straight away. We’ll make sure that you
can access your IHD easily by suggesting suitable locations for set up.
Although your IHD can run on two AAA batteries (not supplied), we recommend
that you keep it plugged in to ensure it doesn’t shut down. That way, you can
always keep track of your energy usage.
Using your IHD
Your IHD is a touchscreen device that shows you a summary of energy use,
including information like your account balance. Using this device alongside your
Shell Energy online account will give you a complete view of your energy account
in the palm of your hand.
Did you know?
73% of smart meter
owners* would recommend
one. What’s more, those
with a smart meter are
more confident in terms of
energy usage and spend
than those without.
*10,045 people surveyed by Populus on behalf
of Smart Energy GB, November 2017
Make
your home
energy
efficient
